Tv didn’t work properly as it was stuck in pip mode but not a huge deal.
Also the pool and hot tub were out of order and appear to be going under renovation as the windows were all covered with paper
It would have been nice to know that as we would have probably stayed elsewhere
4.0分
其他
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Breakfast was wonderful but pool was under construction and the site and price still reflected pool use. Price should have dropped since the pool was not available
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酒店回复: Hi Kevin, thank you for your recent stay with us. We appreciate your feedback and I apologize you were unaware of our pool being closed. Our hotel does not control the rates on third party sites, that is up to them, And, we have removed the pool as an amenity on all websites. I do apologize as there might still be pictures from previous guests that we are unable to remove. We do apologize for any inconvenience this may have caused.
5.0分
商务出差
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Wonderful stay! Front desk staff was friendly and prompt in checking in. Clean, updated room with comfortable bed (on the harder side if that is a concern). Loved having the space and a couch to sit on. My only one complaint (and this is not a slight to the staff) is that breakfast was somewhat depleted as some sports teams were staying there and seemed to have come through right as I was going to breakfast. Perhaps a friendly note to staff to proactively stock breakfast and refills in this case. Otherwise a wonderful stay and will definitely be back!
5.0分
商务出差
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Excellent Stay
Check-in was quick and friendly. Mary and Layne were very kind and helpful.
Room was already cool and very clean.
Bathroom had plenty of towels.
They had hot breakfast (eggs and sausage) with an adequate selection of other breakfast foods.
I was very pleased with my room and service and plan on staying here again for future work trips.
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酒店回复: Hi Kyle, thank you so much for your positive feedback. I am so pleased you enjoyed your stay and that our front of house team members were helpful! I will be sure to pass your kind words to all our staff. We appreciate your business and look forward to seeing you in the future!
5.0分
其他
It was in a very quite area and easy to find places to est. able to explore the Mississippi river.
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酒店回复: Hi James, thank you for your feedback and we appreciate your business! I am happy to hear you enjoyed your stay and glad you were able to visit the Mississippi river! We hope to see you again in the future. Have a great day!
4.0分
其他
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There were not water bottles provided at check out or in the room. There was a vending machine. For the price of our small room, $148, you couldn’t least provide two water bottles, especially since you provided a coffee pot and pods in the room, need water for that. Also could use fresh fruit at the breakfast buffet.
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酒店回复: Hi Marie, Thank you for your feedback. I apologize you were not offered bottles of water at check in. We do usually give those out to our Choice Privileges but if any guest asks for one, we do hand them out. The rate you paid was through the 3rd party site you booked from. Unfortunately, we do not control that. I apologize for any miscommunication with your stay. We hope you have a fantastic day.
2.0分
其他
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Everything thing was good but house keeping come by beating on ever door a 8 and working all night was not appreciated knocked and yelled house keeping heard them go u and down haul doing this
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酒店回复: Hi John, thank you for your recent stay with us. We appreciate your business. I apologize that housekeeping was a disturbance to you early in the morning. Unfortunately, our staff starts at 8:30 in the morning to ensure we can get all of our rooms clean by check in time. We will go over procedures better to hopefully keep this from disturbing other guests. Thank you again and have a good day
4.0分
商务出差
Quincy IL
Decent hotel. Breakfast was not good at all. Very little to choose from especially for the price of the hotel.
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酒店回复: Hi Danny, I would like to apologize that our breakfast was not what you hoped for. We should have had our normal hot food plus our make your own waffles and all our breads and pastries. I apologize if this was not the case. But, we do appreciate your business and for choosing Choice hotels. Have a great day
3.0分
商务出差
Lots of construction, disappointing about room service only if requested. We were only staying overnight so a moot point. Breakfast offerings were very nice!!
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酒店回复: Hi Kristi, Thank you for your recent stay with us and your feedback. We apologize for the end of our hallway on 1st and 2nd being blocked off for construction. We are working on a few rooms on those floors. I would also like to address to housekeeping request. This is not an every day thing, it is just a reminder to the guest to request it just in case we are unable to get to all of our rooms on certain days. We hope this changes soon! Again, we appreciate your business and hope you have a fantastic day!
1.0分
其他
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Do not recommend
Was told upon arrival that they don't rent rooms to locals.. Only after I had already paid and reserved the room online and the lady at the desk was very impolite and was playing on her phone the whole time very rude and dismissive
Overall hotel was nice
Room was clean and comfortable
Tv didn’t work properly as it was stuck in pip mode but not a huge deal.
Also the pool and hot tub were out of order and appear to be going under renovation as the windows were all covered with paper
It would have been nice to know that as we would have probably stayed elsewhere
Breakfast was wonderful but pool was under construction and the site and price still reflected pool use. Price should have dropped since the pool was not available
Wonderful stay! Front desk staff was friendly and prompt in checking in. Clean, updated room with comfortable bed (on the harder side if that is a concern). Loved having the space and a couch to sit on. My only one complaint (and this is not a slight to the staff) is that breakfast was somewhat depleted as some sports teams were staying there and seemed to have come through right as I was going to breakfast. Perhaps a friendly note to staff to proactively stock breakfast and refills in this case. Otherwise a wonderful stay and will definitely be back!
Excellent Stay
Check-in was quick and friendly. Mary and Layne were very kind and helpful.
Room was already cool and very clean.
Bathroom had plenty of towels.
They had hot breakfast (eggs and sausage) with an adequate selection of other breakfast foods.
I was very pleased with my room and service and plan on staying here again for future work trips.
It was in a very quite area and easy to find places to est. able to explore the Mississippi river.
There were not water bottles provided at check out or in the room. There was a vending machine. For the price of our small room, $148, you couldn’t least provide two water bottles, especially since you provided a coffee pot and pods in the room, need water for that. Also could use fresh fruit at the breakfast buffet.
Everything thing was good but house keeping come by beating on ever door a 8 and working all night was not appreciated knocked and yelled house keeping heard them go u and down haul doing this
Quincy IL
Decent hotel. Breakfast was not good at all. Very little to choose from especially for the price of the hotel.
Lots of construction, disappointing about room service only if requested. We were only staying overnight so a moot point. Breakfast offerings were very nice!!
Do not recommend
Was told upon arrival that they don't rent rooms to locals.. Only after I had already paid and reserved the room online and the lady at the desk was very impolite and was playing on her phone the whole time very rude and dismissive