Entire stay was great with the exception of the breakfast. We were greeted by very pleasant staff and an exceptionally clean and comfortable room. The clean gym facility had everything I needed to get my day started. Only hiccup was the breakfast as service was delayed (1.5-2hr) (which I believe was due to a staffing issue). The staff working did what they could to get the coffee and food going. The circumstances behind the delay is not truly known and everything else was great. I would stay again.
5.0分
家庭亲子
We were able to keep the same room when we needed to extend our stay an extra night.
3.0分
其他
Looks like some work needs to be done
The breakfast had no pancakes and no orange juice or apple juice they all just said out of order.
3.0分
其他
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Not the usual good experience
We have stayed at Holiday Inn Express slot of the years. Overall we have been pleased. This visit had a couple hiccups that just made it less than the best experience for us like clogged toilet and missing bedding.
1.0分
商务出差
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I'm 62 yea4s ild asked to be on the first floor they placed me on the 3rd floor with a broken elevator had to walk up 3 flights of stairs with my luggage also was told they had to charge me a extra so called convenience fee or i could not check in after i paid in full also asked about my IHG rewards the girl at the counter said never heard of it??? Are you serious ??
4.0分
商务出差
Staff was friendly and reservation was ready as I arrived. Th hotel was comfortable
3.0分
其他
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Power went out
We woke up and there was no power. Turn in the key and was hoping for someone to call or email to see how we felt- breakfast was in the dark- so we didn’t eat- not sure how long the power was out.
4.0分
情侣出游
Easy quick check-in, nice clean facilities! Would highly recommend!
5.0分
其他
After the experience at HJ Holding Inn was the opposite. Friendly, speedy check in, very clean and room exceeded expectations.
Great but with a hiccup.
Entire stay was great with the exception of the breakfast. We were greeted by very pleasant staff and an exceptionally clean and comfortable room. The clean gym facility had everything I needed to get my day started. Only hiccup was the breakfast as service was delayed (1.5-2hr) (which I believe was due to a staffing issue). The staff working did what they could to get the coffee and food going. The circumstances behind the delay is not truly known and everything else was great. I would stay again.
We were able to keep the same room when we needed to extend our stay an extra night.
Looks like some work needs to be done
The breakfast had no pancakes and no orange juice or apple juice they all just said out of order.
Not the usual good experience
We have stayed at Holiday Inn Express slot of the years. Overall we have been pleased. This visit had a couple hiccups that just made it less than the best experience for us like clogged toilet and missing bedding.
I'm 62 yea4s ild asked to be on the first floor they placed me on the 3rd floor with a broken elevator had to walk up 3 flights of stairs with my luggage also was told they had to charge me a extra so called convenience fee or i could not check in after i paid in full also asked about my IHG rewards the girl at the counter said never heard of it??? Are you serious ??
Staff was friendly and reservation was ready as I arrived. Th hotel was comfortable
Power went out
We woke up and there was no power. Turn in the key and was hoping for someone to call or email to see how we felt- breakfast was in the dark- so we didn’t eat- not sure how long the power was out.
Easy quick check-in, nice clean facilities! Would highly recommend!
After the experience at HJ Holding Inn was the opposite. Friendly, speedy check in, very clean and room exceeded expectations.
Good breakfast. Convenient location off highway.