酒店回复: Dear Angelica,Thank you for sharing your feedback. We sincerely apologise for the cleanliness issues you encountered and the disruption caused by the housekeeping staff. This is not the experience we aim to provide, and we will be addressing both concerns to ensure they are properly resolved moving forward. We hope to welcome you again soon.Sincerely, Hotel Manager
酒店回复: Dear Guest,We sincerely apologize for the inconvenience you experienced with the key card issues and lack of housekeeping service. It’s disappointing to hear that your concerns were not handled appropriately. Your feedback is important, and we will address these concerns with our team to improve our service. We hope to welcome you again soon.Sincerely, Hotel Manager
酒店回复: Dear Christopher,Thank you for your thoughtful review. We're pleased to hear you enjoyed the clean, spacious room, comfy bed, and convenient in-room amenities like the fridge and microwave. Our friendly staff truly appreciates your kind words! We’re sorry the breakfast didn’t quite meet your expectations and will work on improving it. We look forward to welcoming you back. Sincerely, Hotel Manager
4.0分
其他
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总体来说很棒!请换个好一点的枕头
酒店很棒。早餐选择很多。床很舒服。我没有给五星好评的唯一原因是枕头太糟糕了。便宜的枕头??
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酒店回复: Dear Tammy,Thank you for the great review! We’re thrilled you enjoyed the comfortable bed, generous breakfast options, and overall experience. We appreciate your feedback about the pillows and will look into upgrading them to enhance guest comfort. We hope to welcome you back for an even better stay next time.Sincerely, Hotel Manager
酒店回复: Dear Guest,Thank you for your valuable feedback. We are pleased to hear that our front desk team was able to assist you quickly and make your stay more comfortable. We sincerely apologize for the issue with the first room and the discomfort it caused. Your comments have been shared with our team to address the concerns. We appreciate your understanding and hope to provide a better experience on your next visit.Sincerely, Hotel Manager
酒店回复: Dear Guest,We apologize for the misunderstanding and the lack of assistance regarding the Tesla charger. This is certainly not the level of service we aim to provide. We will address this with our team to ensure clear communication and a more helpful response in the future. Thank you for your feedback, and we hope to offer a better experience next time.Sincerely, Hotel Manager
5.0分
家庭亲子
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漂亮又安静的酒店
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酒店回复: Hello Nicolas,We are pleased to hear that you found our hotel nice and peaceful. Thank you for taking the time to share your feedback with us. We hope to welcome you back in the future for another enjoyable stay.
5.0分
其他
The room was clean. The young lady who checked me in was extremely helpful. It was quiet with no issues.
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酒店回复: Dear Guest,Thank you for your wonderful feedback. We’re delighted to hear that you enjoyed a clean, quiet stay and that our front desk team provided such helpful service. It’s great to know your visit was comfortable and hassle-free.Sincerely,Hotel Manager
酒店维护得很好,设施也很新。房间非常干净,床也很舒服。早餐非常棒。长途驾驶后,这里绝对是一个值得入住的地方。周围环境也很安全。
不太好
我到达酒店是为了洗澡,当我拉开浴缸上的浴帘时,在打开淋浴之前,我看到了两根头发,马桶里也有,距离退房还有一个小时,清洁女工打开了我们房间的门,以为我们已经不在房间里了,而这应该是酒店专门给我们退房的时间。
住了两晚,但因为房卡无法使用,不得不跑前台四次重新设置。真的很不方便。
清洁人员既没有来打扫房间,也没有换毛巾或铺床。他们挂了“请勿打扰”的牌子,而我并没有挂。第二天就挂了三个牌子。工作人员还把责任推到其他孩子身上。我们为了参加当地比赛,从学校预订了几个房间。和我们一起比赛的几个青少年都没做这些。把酒店员工的无能归咎于住客,真是太可恶了。以后再也不住这家酒店了。
舒适的床,就在I-10高速公路旁
床很舒服,房间干净宽敞,配有小冰箱和微波炉。早餐有点差强人意,但如果您需要在塞金住宿,这里是个不错的选择。工作人员非常友好。
总体来说很棒!请换个好一点的枕头
酒店很棒。早餐选择很多。床很舒服。我没有给五星好评的唯一原因是枕头太糟糕了。便宜的枕头??
前台非常乐于助人,第一个房间的气味太难闻了,我们住了一晚,醒来时喉咙痛,有霉味,我们要求换一间新房间,很快就换到了,我非常感谢他们的帮助。
办理入住的工作人员非常友好热情。房间干净整洁,布局合理——对于旅途中的一晚来说,住宿条件很不错。
它起作用了,帮助我们的那位女士非常不情愿地告诉我们,酒店没有特斯拉充电器,即使有,她也不知道是谁放的,如果不起作用,那不是她的问题。
漂亮又安静的酒店
The room was clean. The young lady who checked me in was extremely helpful. It was quiet with no issues.