酒店回复: Thank you for taking the time to share your experience. We are truly sorry to hear that your stay did not meet expectations, especially given your long-standing connection to The Woodlands and the significance this place holds for you and your family.We sincerely regret that you felt the level of hospitality did not reflect the value of your stay. That is not the standard we aim to provide, and your feedback is being taken seriously. We will be addressing your concerns with our team, including the experience you had with Rubin, to better understand what happened and ensure this is not repeated.We appreciate you bringing this to our attention and hope there may be an opportunity in the future to regain your trust.
酒店回复: Thank you for taking the time to share your kind feedback. We are delighted to hear that Stanley made such a positive impression during your stay. His helpfulness and welcoming attitude truly represent the level of service we strive to provide every guest.We’re also glad to know that our team was organized and attentive during what sounds like a busy time at the hotel. Your recognition means a great deal to us, and your comments will be shared with Stanley and the rest of the team.We look forward to welcoming you back the next time your travels bring you to The Woodlands.
酒店回复: Thank you for sharing your experience with us. We are so pleased to hear that our location made attending your concert at the Cynthia Woods Mitchell Pavilion both convenient and enjoyable.It is great to know you found your stay comfortable and appreciated the ease of being just a short walk from the venue. We’re glad we could offer a relaxing alternative to a late-night drive and are especially happy to hear you would consider staying with us again.We look forward to welcoming you back the next time you attend an event in The Woodlands.
酒店回复: Thank you for your wonderful feedback. We are glad to hear you enjoyed our beautiful and convenient location, as well as the river view from your room. It is great to know our team made your stay even more enjoyable with their kind service. We look forward to welcoming you back to The Woodlands Waterway Marriott soon.
酒店回复: Thank you for your wonderful feedback. We are glad you enjoyed our convenient location, easy parking, and delicious breakfast buffet. It is great to know you had a comfortable and enjoyable stay. We look forward to welcoming you back to The Woodlands Waterway Marriott soon.
酒店回复: Thank you for sharing your experience. We’re happy to hear you enjoyed your stay with us after the show and that our front desk team provided friendly and helpful service. It’s great to know the room and bed were comfortable and that you enjoyed breakfast. We hope to welcome you back again soon!
5.0分
其他
原文
翻译提供方:Google
一切都很方便,入住很方便,干净整洁。工作人员彬彬有礼,乐于助人。希望您能称赞他们!
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酒店回复: Thank you for your kind words. We are so glad to hear your check-in was smooth and that you found everything clean and comfortable. We truly appreciate you recognizing our team, and we will absolutely share your praise with them. We look forward to welcoming you back again soon.
2.0分
其他
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翻译提供方:Google
房间很宽敞,还有阳台。但是我的房间里没有热水。这个价位很难忽略这一点。
4.0分
其他
原文
翻译提供方:Google
很好的体验,我只是觉得就价格而言应该更好。
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酒店回复: Thank you for sharing your feedback. We’re glad to hear you had a good experience, but we’re sorry to learn that it didn’t fully meet your expectations. We value your input and will use it to continue improving our guest experience. We hope to have the opportunity to welcome you back and provide a stay that feels more in line with the value you expect.
不错。很干净,地点很好,旁边就是waterway , HEB超市, pavilion。在woodlands 最好的地点,很安全,随便路上走走就很舒服很美。
整个体验既不好也不受欢迎。我从小就在伍德兰兹长大。我父亲和豪尔赫·米切尔·辛西娅·帕维利翁一起工作。现在住在度假村不太方便了,尤其是考虑到我们花的钱,接待服务也成了问题。这绝对是一次糟糕的经历。我怀疑我们不会再来了,你应该感谢鲁宾。哦,对了,我还给她买了花。
威利音乐会之夜
斯坦利热情地接待了我们,并告诉我们如何前往音乐会场地,以及把我们所有的东西都送到房间。他是一位非常棒的员工。那里的每个人都很乐于助人,而且他们组织有序,即使有一大群人入住,他们也做得非常有条理。
我们入住这家酒店是因为要去辛西娅·伍兹·米切尔音乐厅(Cynthia Woods Mitchell Pavilion)看一场音乐会,从酒店沿着水道步行五分钟就到了。酒店舒适便捷,省去了我们深夜开车回休斯顿的麻烦。
是的,如果我们再去听一次辛西娅·伍兹·米切尔音乐厅的音乐会,我们还会再住这里。
地理位置优越
地理位置优越,交通便利。这家酒店步行即可到达电影院、购物中心和辛西娅·伍兹购物中心。我们入住的房间面朝河流,景色优美。工作人员热情友好,服务也很棒。
很棒的酒店,步行即可到达辛西娅·伍兹馆、购物中心和餐厅。酒店环境优美,附近有自助停车场,自助早餐也很棒。
我们在附近的剧院看完演出后,在万豪酒店住了一晚。前台工作人员非常友好,乐于助人。房间干净,床很舒服。早餐很棒。
一切都很方便,入住很方便,干净整洁。工作人员彬彬有礼,乐于助人。希望您能称赞他们!
房间很宽敞,还有阳台。但是我的房间里没有热水。这个价位很难忽略这一点。
很好的体验,我只是觉得就价格而言应该更好。