We woke up the next morning and my wife noticed a roach. I told her if its just one its okay. Seconds later I saw the Initial roach and several others coming out of the cabinet and from on top of the refrigerator. We went downstairs to request a new room and we were able to change. Just to realize there were baby roaches on the a/c unit, on the walls, in the bathroom and still in the kitchen. What made it even worse as we were leaving the room to go back downstairs to the front desk there was a roach crawling on the wall in the hallway. We notified 2 of the front desk receptionists so they both were tracking each incident through there shifts andwe were told if weleft when we left we would get a full return due to the incident. And later found out the general manager was not aware and said she would issue a refund and we have yet to see it.
4.0分
其他
Room was nice and cozy. Staff was pleasant and helpful. Special accommodations exceeded my expectations. I will stay again with you.
3.0分
其他
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Excellent customer service. The staff was friendly and helpful. The facility is a little run down. My room had a stale smell to it. I wouldn’t stay again but it was good enough for one night.
4.0分
其他
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Staff was very friendly. Room carpet is getting very old. It was very stretched out in places where it rippled. Getting in and out of the parking lot was a bit tricky through no fault of the hotel due to construction along the highway. But overall a pleasant hotel at a budget price.
5.0分
商务出差
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I liked the property a lot. The accomodations and the price was very good. The internet and heat system were my only issues but, I found it to be the one of best and I have stayed at Marriott Residence, Comfort Inn of n and Suites, Hilton and other's.
2.0分
其他
Not up to IHG standards. Bugs and our room had no thermostat when we checked in
4.0分
其他
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Booked a 2 bed and had to take a 1 bed with a roll out bed upon arrival .. the roll out bed was in bad shape with a torn mattress .. other than that the visit was fine
我不知道您是谁,但我知道您值得更好的酒店。天花板上有一个塑料袋盖住了烟雾探测器。这让前一位住客可以尽情抽烟(房间闻起来就像他们抽了一整包烟),而不用担心触发警报。浴室里提供的免费香皂是开封过的,而且明显用过。这些问题加上烟雾探测器上的塑料袋,让我怀疑房间根本没打扫过。否则,这些问题早就应该被发现并解决了。遥控器也坏了,电池仓的部分被电池液腐蚀得一塌糊涂。如果实在没地方住,只剩下这里了,那我建议您不如去犯个小罪,进监狱过夜都比这强。
住过更好的酒店
干净整洁,服务友好,前台服务很棒。
We woke up the next morning and my wife noticed a roach. I told her if its just one its okay. Seconds later I saw the Initial roach and several others coming out of the cabinet and from on top of the refrigerator. We went downstairs to request a new room and we were able to change. Just to realize there were baby roaches on the a/c unit, on the walls, in the bathroom and still in the kitchen. What made it even worse as we were leaving the room to go back downstairs to the front desk there was a roach crawling on the wall in the hallway. We notified 2 of the front desk receptionists so they both were tracking each incident through there shifts andwe were told if weleft when we left we would get a full return due to the incident. And later found out the general manager was not aware and said she would issue a refund and we have yet to see it.
Room was nice and cozy. Staff was pleasant and helpful. Special accommodations exceeded my expectations. I will stay again with you.
Excellent customer service. The staff was friendly and helpful. The facility is a little run down. My room had a stale smell to it. I wouldn’t stay again but it was good enough for one night.
Staff was very friendly. Room carpet is getting very old. It was very stretched out in places where it rippled. Getting in and out of the parking lot was a bit tricky through no fault of the hotel due to construction along the highway. But overall a pleasant hotel at a budget price.
I liked the property a lot. The accomodations and the price was very good. The internet and heat system were my only issues but, I found it to be the one of best and I have stayed at Marriott Residence, Comfort Inn of n and Suites, Hilton and other's.
Not up to IHG standards. Bugs and our room had no thermostat when we checked in
Booked a 2 bed and had to take a 1 bed with a roll out bed upon arrival .. the roll out bed was in bad shape with a torn mattress .. other than that the visit was fine