酒店回复: Thank you for sharing this kind review of our hotel, Haozhong. We are happy to hear that you enjoyed this stay and hope to see you back on a future visit to our area.
酒店回复: Thank you, Paulette, for offering this wonderful review about your recent stay at our hotel. We appreciate your great comments about our hotel and our staff; and are happy to hear that you also were able to discover some of the hidden gems in our local area. It is our hope to see you again the next time you visit our area!
酒店回复: We are sorry to hear about the issue you encountered with your shower, as well as with the hotel's Internet fee. Marriott Bonvoy members do receive complimentary wi-fi and there is no charge to become a member. We hope to have another opportunity to better your experience with us on a future visit to Charlotte.
酒店回复: Please accept our apology, Albert, for your disappointment with the level of soundproofing in your guest room on this occasion. I understand your concern with this situation and apologize for your discomfort. We would welcome another opportunity to serve as your host and better your experience with us.
2.0分
情侣出游
原文
翻译提供方：Google
酒吧食物价格过高，菜品煮过头或煮得不够，而且拒绝维修或退款。价格过高
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酒店回复: We are sorry to hear about the issue you encountered while dining in our bar area. We hope to have the opportunity on a future stay to better your experience with us.
酒店回复: Thank you Linda, for providing us with this feedback. We are happy to hear that you enjoyed this stay and are always looking for ways in which we can improve our guest's experiences. We hope to see you again the next time you need accommodations in our area.
4.0分
商务出差
原文
翻译提供方：Google
酒店干净整洁，房间也相当新。大堂布置有点混乱——餐厅似乎在走道中间——但工作人员非常友好。
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酒店回复: Thank you, Dana, for sharing this kind review about your recent visit to our hotel. We appreciate your feedback and hope to see you again!
酒店回复: Thank you, Roosevelt, for sharing this feedback about your recent stay. I am happy to hear that you had a good experience overall and hope that the return of the incidental authorization is now reflected in your account.
所有的员工都非常友好和乐于助人。给我办理退房手续的那个女孩特别出色，可惜我没记住她的名字。希望你们能找到她——1月26号大概上午10点左右。
我唯一不太满意的是，我之前不知道这里允许带宠物，走廊里有只狗一直在叫。不过这也不能怪别人。
酒店很漂亮，最棒的是我们入住当天公园里刚好有灯笼节活动！周边环境优美，离餐馆也很近，以后肯定还会再来。
除了房间通风管和空调的噪音，其他的一切都很好！特别感谢Ty的热情帮助！我评价他为五星级员工！！
漂亮的酒店。我肯定会再次入住。
我们的住宿非常棒。酒店很漂亮。房间宽敞干净。大堂很漂亮。酒店内还有酒吧和咖啡馆，但 30 分钟内周围有很多商店和餐馆。酒店内还设有停车场。前台工作人员非常友好热情，热情地迎接您。
酒店价格过高。甚至连上网都要收费，甚至对 Bonvoy 会员也是如此。现在谁会这么做？！房间装饰陈旧且俗气。淋浴很温暖，但不热。淋浴漏水到浴室地板上，等等。你明白我的意思！
前台非常友好。墙壁薄如纸。我听见隔壁房间里的每一个字。我旁边的人也在沉迷于成人活动，我听见了每一个细节。令人恶心。房间很一般。不脏，但需要清洁。我不推荐。
酒吧食物价格过高，菜品煮过头或煮得不够，而且拒绝维修或退款。价格过高
喜欢这次住宿，唯一让我不喜欢的是房间里没有微波炉。每当我想加热食物时，我和我的姐妹们都必须去大厅，除此之外，我还会再来的
酒店干净整洁，房间也相当新。大堂布置有点混乱——餐厅似乎在走道中间——但工作人员非常友好。
总体来说体验不错，但我被告知要收取 100 美元的杂费，但我的信用卡上有 318 美元的欠款。我并没有得到很好的解释。看看一两天后会发生什么