酒店回复: Dear Guest, I'm sorry that noise from the elevators kept you from having a restful night's sleep; please forgive us. Your comfort is our highest priority, and I regret that we left you less than completely satisfied. Your feedback is welcomed as it allows us to monitor the guest experience. Thank you for taking the time to share your review. Sincerely, Melanie Maes, GM
4.0分
商务出差
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Room had a few issues: shower handle would come off in my hand when turning water off/on, sticky substance (with short hair attached) was on shower tile from first day to last, and batroom exhaust fan didn't exhaust much.
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酒店回复: I’m sorry the quality and cleanliness of your bathroom were not up to our high standards; I have taken note. I appreciate you sharing your sincere review with other travelers and us; this allows us to improve future stays. Our team strives to be your hotel of choice when in the area.
超出预期 很方便也很干净
酒店干净整洁,离机场很近,还提供免费机场班车。孩子们很喜欢室内的游泳池。电梯视野很好,但有时会出故障。房间超大,有休息区,浴室也很现代化。这可能是夏洛特最好的酒店之一了。
很棒的酒店
我喜欢这里安全的停车场。卧室和客厅是分开的,房间很干净。员工和夜班调酒师都非常友好,食物也很不错。但早餐价格不含咖啡!我并不介意花4美元买杯咖啡,但大多数酒店的早餐都是含咖啡的(而且这里早餐还不是自助餐)。
房间中规中矩,套房不错,有个客厅。服务很一般,入住时前台接待非常冷漠,预订了第二天早上班车去机场,班车迟到了,前台服务生根本不管班车何时到达,全靠自己去门口侯着,真是服务太差了
位置非常好。酒店氛围、美味的食物和友好的员工,让我第二次入住体验也棒极了!
我到的时候,竟然没有我的房间。梅根能帮我处理一下我的预订吗?这让我很被动。
地点离机场还是有点距离,酒店的接驳车,房间很大是套房,早餐可以单点。房间还蛮安静的,停车原本查要收费,不过当日没有收
房间就在电梯旁边,电梯整晚响个不停,让我无法入睡。
Room had a few issues: shower handle would come off in my hand when turning water off/on, sticky substance (with short hair attached) was on shower tile from first day to last, and batroom exhaust fan didn't exhaust much.