酒店回复: It's wonderful to know you had a nice experience and were able to get solid rest with us. We're especially happy to hear you found our showers great! Please accept our apologies for the inconvenience caused by the elevator being out and the cable service issues, and we appreciate your understanding.We value your feedback and are dedicated to maintaining a comfortable stay for all, especially with the recent renovations across our Hampton Inn & Suites Durham North I-85. We look forward to welcoming you back for another relaxing visit.
酒店回复: Thank you for taking the time to share about your recent stay with us. We value every guest, and especially our loyal Hilton Honors members. We appreciate your feedback, and we are sorry to hear that your experience was less than satisfactory. Our goal is to provide a warm, friendly and reliable experience that makes guests happy, and your comments will help us as we continually work to improve. Please contact me directly at the email or phone number below if there is anything we can do for you. We hope to welcome you back soon.
4.0分
情侣出游
原文
翻译提供方:Google
多次入住这家酒店,房间总是很干净,员工也很友好高效。
周末期间,其中一部电梯一直无法使用。
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酒店回复: Thank you for sharing your feedback, particularly your kind words about our consistently clean rooms and the friendly, efficient service from our team. It's truly rewarding to know that you enjoy staying with us at Hampton Inn & Suites Durham North I-85.We are very sorry for the inconvenience you experienced with one of our elevators being out of service during your weekend visit. Please know that we are always working to ensure a comfortable stay for our guests, and we hope to welcome you back again soon for a seamless experience.
5.0分
其他
原文
翻译提供方:Google
房间很干净,工作人员非常友好,乐于助人。我很喜欢。早餐很热,而且选择多样。
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酒店回复: Thank you for the wonderful feedback! We're delighted to hear that you found the room clean and the staff extremely helpful and friendly. We're also glad you enjoyed the hot breakfast and its variety! We hope to see you again soon.
Terrible unhealthy choices. Need more fruit and plain yogurt. Bread terrible. Coffee undrinkable. Clearly the chain has decided to save money by offering a low budget terrible quality breakfast.
离杜克大学和Costco都很近,卫生很好,服务人员很热情。押金退还特别快,当天中午就退了。实在不好意思的是我们离开的时候忘了放小费。
一切都很好,很满意。
非常干净的地方。我最喜欢Hampton Inn的地方就是他们的早餐。
体验不错。虽然有一部电梯坏了,而且我的房间没有有线电视,但这也没什么大碍,因为我睡得很好。淋浴很棒!
由于Dreamville音乐节预订超额,他们取消了我们的预订,还一直怪*******取消我的预订。我还没踏进北卡罗来纳州,他们就试图从我的卡里扣款,然后取消了我的房间。完全没有考虑到这一点。工作人员非常粗鲁。
多次入住这家酒店,房间总是很干净,员工也很友好高效。
周末期间,其中一部电梯一直无法使用。
房间很干净,工作人员非常友好,乐于助人。我很喜欢。早餐很热,而且选择多样。
不提供早餐。早上没人做早餐——退房。酒店管理不善。
好的
出色的。舒适的床。房间很大。淋浴水很弱。全部都是塑料早餐。
Terrible unhealthy choices. Need more fruit and plain yogurt. Bread terrible. Coffee undrinkable. Clearly the chain has decided to save money by offering a low budget terrible quality breakfast.