Everything was great. One thing would have been better was the mattress on the sofa bed. Can feel the spring on it other than that all was perfect!
5.0分
其他
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Family trip
This hotel was amazing. From check in to check out. Staff so friendly and helpful. Beautiful patio with large grill that we used. Indoor pool was clean and nice. Breakfast had great choices with different items daily. Would definitely stay there again.
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酒店回复: Thank you so much for your glowing review! We’re thrilled to hear that from check-in to check-out, your experience was nothing short of amazing. It’s wonderful to know that our friendly and helpful staff, the beautiful patio and grill, the clean indoor pool, and the variety of breakfast choices all made your stay enjoyable.We truly appreciate your kind words and your recommendation, and we’d be delighted to welcome you back to the Residence Inn Fayetteville Cross Creek anytime your travels bring you to the area.Warm regards,General Manager
5.0分
其他
The room was very spacious, had a kitchen and accepted pets. Bed was very comfortable and the free breakfast was good.
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酒店回复: Thank you for your kind feedback! We’re delighted to hear that you enjoyed your spacious room, the convenience of the kitchen, and our pet-friendly accommodations. It’s also wonderful to know that you found the bed comfortable and enjoyed our complimentary breakfast.We appreciate you choosing the Residence Inn Fayetteville Cross Creek and look forward to welcoming you back for another great stay!Warm regards,
5.0分
其他
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Great for a varied group
Traveling NJ to FL with my son's friends, we needed enough space for 5 people. We wanted his one friend (a girl) to have her own sleeping space without having to "bunk with" us. Usually stay off 95, but no hotels there had suite rooms like this. It was perfect. My son and his one friend shared a bed in the one room, my wife and I had the other room and his one friend had the pull out couch. Worked perfectly and was about the price we would have paid for 2 rooms right off 95.
The place was clean, included breakfast was good and other shopping/dining options in walking distance was helpful.
5.0分
其他
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Definitely consider this again when needed.
This was the second stay in a week as part of our NJ to FL round trip. Hotel was just like it was the earlier trip. We showed up later than before, though, and had to contact the hotel to gain entry as the front door locks after a certain time.
Once we got the staff attention, everything went smoothly and the room is exactly as we expected.
Both on the way down as well as the way back we loved having the full sized fridge as we were carting cold items packed in coolers with ice packs. This allowed us to keep the items cool while we re-froze the ice-packs for the next leg of the trip.
3.0分
家庭亲子
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I've stayed at this property before but noticed a difference this time. I wasn't satisfied with the rooms condition. The tv was old and clunky...hsrd to navigate & slow to respond to the remote. The thermostat was uncontrollable, it kept going from warm to hot to a comfirtable temp...we had to notify the desk to ck it but that happened througout the night resulting in uncomfortable rest. The bottom drawer of the fridge was cracked ( which didn't really affect our stay, but I didn't want go be blamed for it). But the worse was the low water pressure. The bathroom sink's water was at a trickle. Thr shower had low water pressure, and after taking a shower I ysed the toilet and it wouldn't flush after 3 attempts until the pressure built back up. The continental breakfast was very good.
4.0分
其他
Nice and clean, not the best neighborhood but close to the Cape Fear River Trail. Hot tub was out of order during our stay.
4.0分
家庭亲子
The accommodations was perfect for our family. The location to shops was awesome.
4.0分
其他
The room is nice having 2 rooms and 2 bathrooms is great! The beds are really uncomfortable!
5.0分
情侣出游
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Very nice young woman checked me in. Very congenial and helpful. She was able to accommodate me with a first floor suite, as I brought my 75# pup and it’s easier to get her in and out from first floor. This is our second stay while driving back and forth from MA to FL, and we give it 5 stars!
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酒店回复: Thank you so much for your glowing review! I’m thrilled to hear that our front desk team member was able to help make your stay even more comfortable—especially by accommodating you and your pup with a first-floor suite.We’re always happy to welcome you back on your journey between Massachusetts and Florida. Your 5-star rating means the world to us, and we look forward to hosting you again on your next trip!Warm regards,General Manager
Short vacation
Everything was great. One thing would have been better was the mattress on the sofa bed. Can feel the spring on it other than that all was perfect!
Family trip
This hotel was amazing. From check in to check out. Staff so friendly and helpful. Beautiful patio with large grill that we used. Indoor pool was clean and nice. Breakfast had great choices with different items daily. Would definitely stay there again.
The room was very spacious, had a kitchen and accepted pets. Bed was very comfortable and the free breakfast was good.
Great for a varied group
Traveling NJ to FL with my son's friends, we needed enough space for 5 people. We wanted his one friend (a girl) to have her own sleeping space without having to "bunk with" us. Usually stay off 95, but no hotels there had suite rooms like this. It was perfect. My son and his one friend shared a bed in the one room, my wife and I had the other room and his one friend had the pull out couch. Worked perfectly and was about the price we would have paid for 2 rooms right off 95.
The place was clean, included breakfast was good and other shopping/dining options in walking distance was helpful.
Definitely consider this again when needed.
This was the second stay in a week as part of our NJ to FL round trip. Hotel was just like it was the earlier trip. We showed up later than before, though, and had to contact the hotel to gain entry as the front door locks after a certain time.
Once we got the staff attention, everything went smoothly and the room is exactly as we expected.
Both on the way down as well as the way back we loved having the full sized fridge as we were carting cold items packed in coolers with ice packs. This allowed us to keep the items cool while we re-froze the ice-packs for the next leg of the trip.
I've stayed at this property before but noticed a difference this time. I wasn't satisfied with the rooms condition. The tv was old and clunky...hsrd to navigate & slow to respond to the remote. The thermostat was uncontrollable, it kept going from warm to hot to a comfirtable temp...we had to notify the desk to ck it but that happened througout the night resulting in uncomfortable rest. The bottom drawer of the fridge was cracked ( which didn't really affect our stay, but I didn't want go be blamed for it). But the worse was the low water pressure. The bathroom sink's water was at a trickle. Thr shower had low water pressure, and after taking a shower I ysed the toilet and it wouldn't flush after 3 attempts until the pressure built back up. The continental breakfast was very good.
Nice and clean, not the best neighborhood but close to the Cape Fear River Trail. Hot tub was out of order during our stay.
The accommodations was perfect for our family. The location to shops was awesome.
The room is nice having 2 rooms and 2 bathrooms is great! The beds are really uncomfortable!
Very nice young woman checked me in. Very congenial and helpful. She was able to accommodate me with a first floor suite, as I brought my 75# pup and it’s easier to get her in and out from first floor. This is our second stay while driving back and forth from MA to FL, and we give it 5 stars!