酒店回复: Thank you so much for the feedback from your stay with us. My apologies that we fell short of your expectations. We are up for a renovation within the next couple of years. We hope to have an opportunity to provide you with better service in the future. Until the next time, all the best to you!
酒店回复: Thank you so much for the feedback from your stay with us. My apologies that we fell short of your expectations. We are up for a renovation withing the next couple of years. We hope to have an opportunity to provide you with better service in the future. Until the next time, all the best to you!
2.0分
其他
原文
翻译提供方：Google
大堂和客房里有蟑螂
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酒店回复: Thank you for taking the time to give us feedback on your stay with us. Our apologies about the pest sighting and have contacted our pest control company to come out and access the issure. We thank you for being a Hilton member and your loyalty to the brand. Until next time, all the best to you!
酒店回复: Thank you so much for the feedback from your stay with us. We are delighted that you had a great experience while at our property. We thank you for choosing our property for your accommodations. We look forward to providing you with great service in the future. Until the next time, all the best to you!
酒店回复: Thank you so much for the feedback from your stay with us. My apologies that we fell short of your expectations. We hope for an opportunity to provide you with great service in the future. Until the next time, all the best to you!
5.0分
家庭亲子
原文
翻译提供方：Google
前台工作人员态度非常好！早餐区的选择、摆盘、品种和清洁度都是一流的。
房间尤其是浴室显示了财产的年龄。电梯特别慢。
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酒店回复: Thank you so much for the feedback from your stay with us. We are delighted that you had a great experience while at our property and that your interaction with our staff stood out to you. We thank you for choosing the Hampton Inn RDU and look forward to providing you with great service in the future. Until the next time, all the best to you!
5.0分
其他
Clean room and the bed was comfortable. David gave great customer service at the front desk
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酒店回复: Thank you for sharing such a kind review of your stay at Hampton Inn Raleigh/Durham-Airport. It's wonderful to know you found your room clean and comfortable, which is something we pride ourselves on. We'll be sure to pass along your compliments to David for his excellent customer service at the front desk.We appreciate your feedback and hope to have the pleasure of welcoming you back again soon!
5.0分
情侣出游
Very friendly staff, clean hotel and close to airport.
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酒店回复: It's great to hear you enjoyed your recent stay at Hampton Inn Raleigh/Durham-Airport! We're glad our friendly staff and clean accommodations contributed to a positive experience.Our team appreciates you highlighting our convenient proximity to RDU Airport. We look forward to welcoming you back the next time your travels bring you to the area.
这家酒店很不错，地理位置也很好。
这个位置绝对需要升级！房间陈旧，布艺家具也需要清洁！！
工作人员很友好，也很专业，我是因为航班取消才入住的。我通常喜欢汉普顿酒店的设施，但这家不太喜欢。很失望。
前台人员非常不友好。早上5点30分叫车去机场。5点25分下楼问了一下，他说要等到5点30分。结果15分钟后，车还没来。我们差点赶不上飞机，真是郁闷。
而且我们房间里还有一只大蟑螂。
我的淋浴间里有霉菌。这家酒店需要彻底翻新。它位于一个不安全的街区。工作人员很有礼貌，非常友好！
大堂和客房里有蟑螂
靠近机场是其特色。酒店很旧，“老式”空调，所以房间里有潮湿的气味。浴室角落里有些发霉。我认为我们来得太早了（6:00），无法享用真正的早餐，尽管前台告诉我们那时就已经提供了早餐，所以我们只喝了咖啡和酸奶，还有给孩子们准备的水果圈。我要说的是，我从飞机上联系到的前台女士（我们凌晨 2 点到达，所以我没有见到她）非常令人愉快。恕我直言，这并不是一次“糟糕”的体验，只是不是发布的满分 10 分中的“8.8”
我通过********预订了酒店并收到了确认。我还直接与酒店联系以确认如何从机场乘坐班车。
当我着陆并打电话给酒店要求班车时，我被告知目前没有班车！？然后，当我到达酒店时，他们没有我的预订——而且给了我一间比我预订的更差的房间！我还必须支付从机场到酒店的优步费用……整个体验非常糟糕！
前台工作人员态度非常好！早餐区的选择、摆盘、品种和清洁度都是一流的。
房间尤其是浴室显示了财产的年龄。电梯特别慢。
Clean room and the bed was comfortable. David gave great customer service at the front desk
Very friendly staff, clean hotel and close to airport.