I booked for two double beds and they only had a king room. They blamed Travelocity which I don’t understand…
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酒店回复: Thanks for sharing this with us. We know how frustrating it feels to expect a certain room type and arrive to something different, especially when you were counting on two beds. That is definitely not the experience we want for our guests. Your feedback helps us communicate more clearly and look for better ways to assist in moments like this. We’d love the chance to welcome you back and make sure you get exactly the space you need next time.
5.0分
家庭亲子
Great staff, great place to stay.
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酒店回复: Thank you for sharing your experience with us. We’re delighted to know the team made a positive impression and that you found Hilton Raleigh North Hills a great place to stay. We appreciate your visit and look forward to welcoming you back again soon.
3.0分
其他
Construction. No breakfast.
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酒店回复: Thank you for sharing your feedback. We appreciate your comments, which are essential for enhancing our guest experience. We hope to have another opportunity to host you, ensuring a room that better suits your preferences and a more enjoyable stay overall.
5.0分
情侣出游
I loved it hear
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酒店回复: Thank you for staying with us and for sharing your kind words. We would love to welcome you back again.
为参加罗利春季音乐节而选择的酒店，住了两晚！希尔顿酒店保持了自己独特的，奢华的，标准化的，标志性的装修风格和选材标准，令人感觉惬意舒适，酒店寝具，洗浴设备，整洁度，舒适度超预期！酒店的服务也十分周到细致，在不过分打扰客户的前提下，提供最好的服务！不过，这次预订的酒店价格比平时贵太多，是因为罗利中央公园举办的音乐节吸引力太大，来罗利的旅行者（观众）太多了！以后一定要提前更多的时间预订酒店！
（时间紧张，忘记拍摄了）。
我在北卡罗来纳州做了个手术，住在罗利希尔顿酒店住了两天。员工们都非常棒，而且对宠物也很友好！床特别舒服，这两晚是我睡得最好的两个晚上！我没什么好抱怨的，除了按摩浴缸坏了之外，但我绝对会再回来住的。
酒店本身住着还行，不过我们总共也就吃了三次早餐。最后一天因为航班取消，酒店免费给我们（我和女儿）提供了早餐。另外两次早餐，一次是朋友送的券，说是可以供三人用餐，另一次则是朋友付费的。话说回来，我竟然被收了45美元一天的早餐费，估计是因为服务员让我们填了房间号，尽管她当时还说她知道我们的早餐是免费的。唉，我给酒店打了电话，先是和一个人沟通，然后他又把我转给了财务经理，我给经理留了言，结果快一个星期了都没回我电话。真是太让人恼火了。
酒店很干净，大堂里有星巴克，健身房也很棒。
我在这家酒店住得很愉快。周围环境感觉很安全，我也很开心能认识新朋友。
好的
I booked for two double beds and they only had a king room. They blamed Travelocity which I don’t understand…
Great staff, great place to stay.
Construction. No breakfast.
I loved it hear