The staff is very friendly and everything seemed clean. I love when everything is working like the ac, fridge, tv, sinks, showers, I have no complaint. The breakfast was a step better than the typical continental options if you like the standard hotel food and th dining area is nice. I don’t understand the $5 charge for parking?
5.0分
家庭亲子
Great location, surrounded by plenty of restaurants and shopping
1.0分
其他
展开
Thankfully, the credit card I booked with gives me instant notices of purchases. My app notified me I was being charged $20/per day in addition to my already paid room rate for my 3 day stay. I went to the front desk to inquire about the additional charges. The lady at the desk told me it was a daily fee "for parking"!!! I advised her I was not paying for parking in their dark and pothole infested parking lot. She said she would remove the fee, but she didn't. I went back the next day and talked to a different lady and now I'm being told it was for "incidentals". I did not purchase any incidentals, and again, I advised her that I am not paying sixty more dollars in addition to the already exorbitant fee.
She took off the charge, but had I not had an app for my card, i may have left there, unaware of the charge. BEWARE!!!
IN ADDITION TO THE EXTRA FEES THEY TRIED TO TAKE, THE CARPET WAS FILTHY, LIKE A DIRTY SWEATER ON THE FLOOR.
Cranberry Township has many hotels that I have used over the years, I won't be returning to the Residence Inn, Cranberry Township/Pittsburgh By Marriott!
5.0分
其他
Restful Sleep
Excellent room. Excellent service. Great breakfast food and servers were very friendly and helpful.
Would stay at this hotel again for sure.
3.0分
其他
展开
The property was okay. The side door didn't lock has a note that said Exit Only anyone could come and go with no security. Switched rooms multiple times. First the pull-out bed was broken. Then the next room the AC froze and wouldn't cool the room. They shut the AC off and said we will get you fans. I came back later thst day to a room that was 80 degrees. Went to the front desk she was so helpful moved us right away to our third room of our 7 day stay. Lots of things had to be moved multiple times. We were traveling with our special needs son and he requires a lot of things. The beds were uncomfortable. I'm still waiting for my partial refund from *******.
4.0分
其他
Good breakfast. Nice outside area with fire pit. Clean. But very uncomfortable bed
客房还算干淨，附近有星巴克，泰国餐，便利店。
就是客房服务两天才来帮我整理一次。实在恼火。
早餐还算丰富，有免费咖啡自己弄可以外带。
服务人员都亲切。
我们在这家 Residence Inn 住了好几年了，它真的需要翻新一下。房间既不干净也不明亮。角落里有蜘蛛，浴缸漏水，而且早上楼上房间的空调机组在更换（我们猜是空调），噪音非常大，事先既没有通知也没有道歉。以后再也不会来了！！
好地方！！
很棒的酒店！虽然有点老旧，但干净舒适，房间选择也很多。小厨房，两间卧室，无障碍设施。泳池水质清澈，很干净。热水浴缸很棒。早餐也很美味！
我们对这家酒店唯一不满的地方是……我们走的是后门，根本不需要刷卡。门总是敞开着，任何人都可以随意进出。
The staff is very friendly and everything seemed clean. I love when everything is working like the ac, fridge, tv, sinks, showers, I have no complaint. The breakfast was a step better than the typical continental options if you like the standard hotel food and th dining area is nice. I don’t understand the $5 charge for parking?
Great location, surrounded by plenty of restaurants and shopping
Thankfully, the credit card I booked with gives me instant notices of purchases. My app notified me I was being charged $20/per day in addition to my already paid room rate for my 3 day stay. I went to the front desk to inquire about the additional charges. The lady at the desk told me it was a daily fee "for parking"!!! I advised her I was not paying for parking in their dark and pothole infested parking lot. She said she would remove the fee, but she didn't. I went back the next day and talked to a different lady and now I'm being told it was for "incidentals". I did not purchase any incidentals, and again, I advised her that I am not paying sixty more dollars in addition to the already exorbitant fee.
She took off the charge, but had I not had an app for my card, i may have left there, unaware of the charge. BEWARE!!!
IN ADDITION TO THE EXTRA FEES THEY TRIED TO TAKE, THE CARPET WAS FILTHY, LIKE A DIRTY SWEATER ON THE FLOOR.
Cranberry Township has many hotels that I have used over the years, I won't be returning to the Residence Inn, Cranberry Township/Pittsburgh By Marriott!
Restful Sleep
Excellent room. Excellent service. Great breakfast food and servers were very friendly and helpful.
Would stay at this hotel again for sure.
The property was okay. The side door didn't lock has a note that said Exit Only anyone could come and go with no security. Switched rooms multiple times. First the pull-out bed was broken. Then the next room the AC froze and wouldn't cool the room. They shut the AC off and said we will get you fans. I came back later thst day to a room that was 80 degrees. Went to the front desk she was so helpful moved us right away to our third room of our 7 day stay. Lots of things had to be moved multiple times. We were traveling with our special needs son and he requires a lot of things. The beds were uncomfortable. I'm still waiting for my partial refund from *******.
Good breakfast. Nice outside area with fire pit. Clean. But very uncomfortable bed