酒店回复: Thank you for taking the time to tell us about your stay. We appreciate your feedback so we can better serve our guest, hope to see you soon.
2.0分
其他
原文
翻译提供方：Google
不推荐
浴室很脏，淋浴的水压很小。床听起来就像我们躺在一张塑料板上——每次我或我丈夫翻身时，床都很吵。电视不管我们怎么尝试都无法使用，只是卡在 Roku 屏幕上。说实话，我不会再住在这里了。
2.0分
其他
原文
翻译提供方：Google
他们把我们从一家酒店搬到了另一家酒店，非常不方便，而且另一家酒店的床非常不舒服
4.0分
其他
原文
翻译提供方：Google
相当划算
这正是我临时带着孩子过夜所需要的。
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酒店回复: Thank you for taking the time to tell us about your stay. We appreciate your feedback
2.0分
朋友出游
原文
翻译提供方：Google
对于您支付的价格来说，房间应该会干净得多。
4.0分
家庭亲子
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From the time we arrived the staff was great. The teenagers were happy with free laundry service and the mini store downstairs. Having a gas station with fresh food so close (walkable!) was perfect. Free laundry units downstairs was an added bonus. The staff was friendly and helpful every step of the way. My only concern is the cleanliness of the room, but we made the best of it. Only 20 minutes from Hershey Park, plenty of food options around and a 24hr has station for all of our needs. Cleanliness could be better; drawers and floor had some debris, but we didn't spend much time in the room itself except to sleep. Beds were comfortable, shower was hot and having use of microwave and ice maker was an added bonus. Will 100% stay again when we come back to Harrisburg!
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酒店回复: Thank you for your feedback! We’re glad our staff, amenities, and convenient location made your stay enjoyable. We appreciate your note on cleanliness and have shared it with our team to improve. We look forward to welcoming you back on your next visit!
3.0分
商务出差
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This hotel is 12 years old. I have stayed here three times.
Clearly, top management is neglecting this facility. The chairs in my room would not even be fit to donate to Goodwill. Torn and worn.
The air conditioning reeked of a pet odor when used. Had to open the window to get a nice smell in the room.
Many areas of the hotel had worn carpet. The lobby furniture was even worn. Cigarette butts were all over the parking lot.
Staff was very nice and accommodating
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酒店回复: Thank you for your feedback and for staying with us again. We’re glad to hear our staff was accommodating, but we sincerely apologize for the condition issues you encountered. Your comments have been shared with management as we work toward improvements. We appreciate your honesty and hope to welcome you back for a better experience.
3.0分
其他
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The hotel was fine. No ice machine. It's in the room and you need to make it yourself. Which is fine but did not know that. I enjoy the big bottles of products in the room however, my body wash and hand wash were completely empty. The towels were very limited when we checked in and the front desk had to give us gym towels. Again, which is fine but just something to note. It was a fine hotel and convenient to where we were going.
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酒店回复: Thank you for your feedback. We’re glad you found the hotel convenient for your needs. We apologize for the empty amenities and limited towels at check-in, and your comments have been shared with our team to ensure better consistency moving forward. We appreciate you taking the time to share your experience and hope to welcome you back again.
房间和住宿都不错
地方干净整洁。我们房间的地板上需要清除硬木地板上的油漆污渍，才能给它一个优秀的评价。
工作人员非常友好。
我经常出差，这是我住过的最差的酒店。前台工作人员非常粗鲁和不专业。我们的房间非常恶心，镜子上有污渍，房间里还有画作。天花板很脏，毛巾上沾满污渍，在我入住期间淋浴一直坏着。我强烈建议除了这家酒店之外，再去别的地方住。
舒适、干净、友好
所有员工都非常友好和乐于助人，到达时房间很干净，住宿体验很好，这是我第二次住在这里，两次都对酒店非常满意
不推荐
浴室很脏，淋浴的水压很小。床听起来就像我们躺在一张塑料板上——每次我或我丈夫翻身时，床都很吵。电视不管我们怎么尝试都无法使用，只是卡在 Roku 屏幕上。说实话，我不会再住在这里了。
他们把我们从一家酒店搬到了另一家酒店，非常不方便，而且另一家酒店的床非常不舒服
相当划算
这正是我临时带着孩子过夜所需要的。
对于您支付的价格来说，房间应该会干净得多。
From the time we arrived the staff was great. The teenagers were happy with free laundry service and the mini store downstairs. Having a gas station with fresh food so close (walkable!) was perfect. Free laundry units downstairs was an added bonus. The staff was friendly and helpful every step of the way. My only concern is the cleanliness of the room, but we made the best of it. Only 20 minutes from Hershey Park, plenty of food options around and a 24hr has station for all of our needs. Cleanliness could be better; drawers and floor had some debris, but we didn't spend much time in the room itself except to sleep. Beds were comfortable, shower was hot and having use of microwave and ice maker was an added bonus. Will 100% stay again when we come back to Harrisburg!
This hotel is 12 years old. I have stayed here three times.
Clearly, top management is neglecting this facility. The chairs in my room would not even be fit to donate to Goodwill. Torn and worn.
The air conditioning reeked of a pet odor when used. Had to open the window to get a nice smell in the room.
Many areas of the hotel had worn carpet. The lobby furniture was even worn. Cigarette butts were all over the parking lot.
Staff was very nice and accommodating
The hotel was fine. No ice machine. It's in the room and you need to make it yourself. Which is fine but did not know that. I enjoy the big bottles of products in the room however, my body wash and hand wash were completely empty. The towels were very limited when we checked in and the front desk had to give us gym towels. Again, which is fine but just something to note. It was a fine hotel and convenient to where we were going.