Room was very clean and comfortable. Location was perfect for making a 7:00 am appointment at the hospital.
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酒店回复: Dear Guest,Thank you for sharing your feedback. We are pleased to hear that you found your room very clean and comfortable, and that our location was convenient for your early hospital appointment. Providing a relaxed and stress-free stay is essential to us, especially for guests with medical commitments. We appreciate you choosing to stay with us and hope to welcome you again in the future.Thank You,Holiday Inn Express Winston Salem Medical Center Management
5.0分
其他
we had to come into town for a surgery scheduled at Wake Forest Hospital. Everything was really nice and the staff was great.
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酒店回复: Dear Guest,Thank you for sharing your feedback. We’re glad to know that you had a pleasant stay and that our staff made a positive impression during your visit. It’s wonderful to hear that everything was comfortable while you were in town for your appointment. We appreciate your kind words and hope to welcome you back under more relaxing circumstances in the future.Thank You,Holiday Inn Express Winston Salem Medical Center Management
5.0分
商务出差
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I was very impressed with Swift. He treated me like he was my family member also my house keeper was excellent thouh I did not get her name over all I had a great stay
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酒店回复: Dear Guest,Thank you for your excellent feedback. We’re delighted to know that Swift made you feel so welcome and that our housekeeping team provided exceptional service during your stay. It’s always rewarding to hear when our staff’s efforts make a lasting impression. We’re glad you had a great experience overall and look forward to welcoming you back for another enjoyable stay.Thank You,Holiday Inn Express Winston Salem Medical Center Management
5.0分
商务出差
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Nice staff, everything you would expect from holiday inn express, only complaint it would be nice if they started breakfast at 6:00 or at least open the area up, if you are leaving early, you could at least grab a breakfast bar or fruit. we missed both times but not end of the world.
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酒店回复: Dear Guest,Thank you for sharing your feedback. We’re glad to hear that you had a pleasant stay and appreciated our friendly staff and consistent service. We also appreciate your suggestion regarding the breakfast hours and early grab-and-go options. Your comments are valuable and will be shared with our team as we look for ways to enhance the guest experience.We look forward to welcoming you again soon.Thank You,Holiday Inn Express Winston Salem Medical Center Management
4.0分
情侣出游
Centrally located, good service, good quality/price ratio. Heating/ AC system a little difficult to operate
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酒店回复: Dear Viktor,Thank you for your feedback. We’re glad you appreciated our central location, service, and value. We also appreciate your comments regarding the heating and AC system and will review ways to make it easier for our guests to use.Thank You,Holiday Inn Express Winston Salem Medical Center Management
3.0分
家庭亲子
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The room was clean, however, We were not able to rest due to the noise in the room above us! No rest at all! They only offer to take 10 dollars off! It should have been discounted more than that! Will not stay at another Holiday Inn Express!!!!
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酒店回复: Dear Audrey,Thank you for sharing your feedback. We’re sorry to hear that your rest was disrupted by noise from another room. Your comfort is essential to us, and we regret that we fell short of expectations. We appreciate your comments regarding the compensation and will review this with our team to ensure better guest satisfaction in similar situations moving forward.Kind Regards,Holiday Inn Express Winston Salem Medical Center Management
5.0分
其他
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We checked in very late in the early morning, and the check-in attendant was excellent. He made our check in process very smooth and easy. When we got up the next morning for breakfast The attendant helping with cleaning and restocking the breakfast food was amazing. I didn’t catch his name, but he was the nicest gentleman and really made our experience that much better.
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酒店回复: Dear Daniel,Thank you for sharing your experience. We are glad to hear that our team made your late check-in smooth and that the breakfast attendant enhanced your stay. Your feedback is appreciated and will be shared with our staff.We look forward to welcoming you back for another enjoyable visitThank You,Holiday Inn Express Winston Salem Medical Center Management
4.0分
家庭亲子
The only complaint was those full size beds lol. The property was clean, the staff were friendly and respectful. I will definitely stay at this property again.
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酒店回复: Dear Keshia,Thank you for your feedback. We are glad to hear that you found our property clean and our staff friendly and respectful. We appreciate your comments regarding the beds and look forward to welcoming you back for another enjoyable stay.Thank You,Holiday Inn Express Winston Salem Medical Center Management
5.0分
家庭亲子
This was a very decent hotel , I will stay here again . Swift was one of my favorite staff he was so nice .
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酒店回复: Dear Gerecia,Thank you for your feedback. We’re glad you had a decent stay and that Swift made a positive impression with his kindness. We look forward to welcoming you back for another enjoyable visit.Thank You,Holiday Inn Express Winston Salem Medical Center Management
很棒的酒店。咖啡很香，前台服务人员也很热情！
Room was very clean and comfortable. Location was perfect for making a 7:00 am appointment at the hospital.
we had to come into town for a surgery scheduled at Wake Forest Hospital. Everything was really nice and the staff was great.
I was very impressed with Swift. He treated me like he was my family member also my house keeper was excellent thouh I did not get her name over all I had a great stay
Nice staff, everything you would expect from holiday inn express, only complaint it would be nice if they started breakfast at 6:00 or at least open the area up, if you are leaving early, you could at least grab a breakfast bar or fruit. we missed both times but not end of the world.
Centrally located, good service, good quality/price ratio. Heating/ AC system a little difficult to operate
The room was clean, however, We were not able to rest due to the noise in the room above us! No rest at all! They only offer to take 10 dollars off! It should have been discounted more than that! Will not stay at another Holiday Inn Express!!!!
We checked in very late in the early morning, and the check-in attendant was excellent. He made our check in process very smooth and easy. When we got up the next morning for breakfast The attendant helping with cleaning and restocking the breakfast food was amazing. I didn’t catch his name, but he was the nicest gentleman and really made our experience that much better.
The only complaint was those full size beds lol. The property was clean, the staff were friendly and respectful. I will definitely stay at this property again.
This was a very decent hotel , I will stay here again . Swift was one of my favorite staff he was so nice .