Breakfast options for purchase at the Bistro were great. The amount of food that we received was worth the price. The room was clean. We enjoyed our stay overnight.
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酒店回复: Thank you so much for sharing your feedback! We’re delighted to hear that you found your room very clean and our staff friendly. Providing a comfortable stay and warm service are top priorities for us, and it’s wonderful to know we met your expectations. We look forward to welcoming you back soon!
5.0分
其他
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Friendly, Clean, and Quiet
We stayed for the night. Desk clerk was very nice. Hotel was very clean and quiet. Every person working in the hotel was nice. Breakfast was good at the Bistro and the ladies working there were excellent! So very glad we chose this hotel!
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酒店回复: On behalf of the entire hotel team, I want to thank you for sharing your feedback.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
5.0分
家庭亲子
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The staff was excellent. At the cafe, Phylis and Amauree made us feel at home. Phylis went above and beyond what was expected and we give her a perfect 10/10 rating.
Would highly recommend.
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酒店回复: On behalf of the entire hotel team, I want to thank you for sharing your feedback.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
5.0分
其他
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I already wrote them a 5 star review on yelp but this was hands down the best chain hotel experience we have had. It started as soon as we checked in. Every single employee that we encountered at this hotel was genuinely kind and went out of their way to greet us or start a conversation with us. I’d like to say that this is the standard at hotels, but it is definitely not. The friendliness was exceptional. I am talking everyone from front desk staff to Housekeeping in the hallway was genuinely nice and warmly greeted us every time we passed.
The room was pristine, the pool and gym was great and we used both. They even have a cafe with a limited menu - had the burger with an arugala salad and it was very good!
The landscaping around the hotel was also impeccable.
I’m taking my time to write this review because I was surprised to see so many negative reviews on this property. As someone who has been in hospitality myself, I know firsthand that difficult people are those with negative experiences are the loudest. Just know that this is a stand out property:
Top notch hospitality and whoever is managing it should be very proud.
We will be back!
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酒店回复: On behalf of the entire hotel team, I want to thank you for sharing your feedback.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
4.0分
其他
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It was ok…no free breakfast. Staff was nice and room was clean. Disappointed as we wanted to walk to arena but couldn’t due to construction. Picked this hotel so we could walk but couldn’t and still had to pay to park at arena for the show.
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酒店回复: On behalf of the entire hotel team, I want to thank you for sharing about your feedback.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
5.0分
其他
Excellent, helpful staff, great location, clean and comfortable room
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酒店回复: On behalf of the entire hotel team, I want to thank you for sharing your feedback.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
酒店环境挺好的
床很不舒服，酒店整体感觉也不好。浴室昏暗冷清，像个医院。墙上的插座都快掉下来了，关掉空调后房间里一股烟味。以后不会再来了。
不符合万豪标准。我们不得不乞求一瓶水。“咖啡馆”的菜单很简陋，咖啡只能付费购买。电视很旧，遥控器反应极慢。淋浴间太窄，很难转身，而且门还漏水。房间还算干净，但也仅此而已。
不太好。
折叠床的床上用品状况不佳，空调整晚都响个不停，房间温度保持在 80 度，根本没法睡觉，住宿时间很短。
Breakfast options for purchase at the Bistro were great. The amount of food that we received was worth the price. The room was clean. We enjoyed our stay overnight.
Friendly, Clean, and Quiet
We stayed for the night. Desk clerk was very nice. Hotel was very clean and quiet. Every person working in the hotel was nice. Breakfast was good at the Bistro and the ladies working there were excellent! So very glad we chose this hotel!
The staff was excellent. At the cafe, Phylis and Amauree made us feel at home. Phylis went above and beyond what was expected and we give her a perfect 10/10 rating.
Would highly recommend.
I already wrote them a 5 star review on yelp but this was hands down the best chain hotel experience we have had. It started as soon as we checked in. Every single employee that we encountered at this hotel was genuinely kind and went out of their way to greet us or start a conversation with us. I’d like to say that this is the standard at hotels, but it is definitely not. The friendliness was exceptional. I am talking everyone from front desk staff to Housekeeping in the hallway was genuinely nice and warmly greeted us every time we passed.
The room was pristine, the pool and gym was great and we used both. They even have a cafe with a limited menu - had the burger with an arugala salad and it was very good!
The landscaping around the hotel was also impeccable.
I’m taking my time to write this review because I was surprised to see so many negative reviews on this property. As someone who has been in hospitality myself, I know firsthand that difficult people are those with negative experiences are the loudest. Just know that this is a stand out property:
Top notch hospitality and whoever is managing it should be very proud.
We will be back!
It was ok…no free breakfast. Staff was nice and room was clean. Disappointed as we wanted to walk to arena but couldn’t due to construction. Picked this hotel so we could walk but couldn’t and still had to pay to park at arena for the show.
Excellent, helpful staff, great location, clean and comfortable room