Staff was extremely nice and helpful. Only complaint was when we were leaving my daughter mentioned to me that there was a piece of gum stuck to one of the pillows when we checked in.
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酒店回复: Thank you for your wonderful feedback about our extremely nice and helpful staff! Focusing on Service, Immediate Resolution, and 100% Satisfaction is our highest priority. We sincerely apologize for the housekeeping oversight with the pillow; that is unacceptable. For the fastest resolution, please always bring any immediate issues to our Front Desk's attention upon check-in so we can ensure your stay is perfect right away. We look forward to welcoming you back!
4.0分
其他
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Security lights behind the building where I parked my car were almost non-existent. It was almost totally dark and I was concerned about my car and the expensive bicycles I had locked to the back of the vehicle. The room and breakfast were nice, but not nearly as good as other Hampton Inn’s I have stayed at in the past.
酒店回复: Thank you for your review.
3.0分
其他
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The front desk staff was super nice and friendly! The breakfast was good with plenty of options. The rooms could have been cleaner; the tub was kinda dirty, and a couple of the towels had stains and should be thrown out. The AC in the room worked well, and I was glad to have a microwave in the room as a lot of hotels are doing away with them. Overall, the room was okay, and I would probably stay again.
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酒店回复: Thank you for your review. I hate we fell short in part of your stay, but happy we rocked in other areas. We appreciate the feedback.
5.0分
家庭亲子
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Check in and check out was quick, room was recently updated and very clean, staff super friendly and accessible. Continental breakfast was awesome and coffee/hot and ice water available 24 hrs.. Again, great staff!
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酒店回复: Thank you so much for the awesome review. We are so happy you enjoyed your stay with us. We hope to see you again very soon!
5.0分
其他
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Best stay ever!
My stay was amazing! Every person I had any interaction with was superb! I requested a late check out and was able to get one. I would highly recommend this hotel!
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酒店回复: Thank you so much for the amazing feedback! We are so happy to hear you enjoyed your stay with us. We have an amazing staff, who truly cares about our guest, and i'm happy they shined during your stay. We hope to see you again very soon!
5.0分
情侣出游
Close to military base (Ft. Knox). With all the conveniences, some walkable, others within a short drive.
酒店回复: Thank you for the awesome review! We hope to see you again soon!
5.0分
其他
This place was nice, extremely clean, well organized, and an amazing breakfast!
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酒店回复: Thank you so much for the awesome review! We hope to see you again very soon!
5.0分
家庭亲子
Dawn checked me and gave me a warm greeting and congratulated me on my daughter's successful completion of Basic Camp at Ft Knox.
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酒店回复: Thank you so much for the awesome feedback. We love our cadets and their families! We are so happy that you enjoyed your stay here with us, and we hope to see you again soon!
5.0分
家庭亲子
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Incredibly friendly and welcoming staff. Well appointed, clean, and modern rooms. Excellent free breakfast - many hot and cold options each morning, and everything was fresh and delicious! Convenient location for our visit to Fort Knox - an easy ten minute drive away.
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酒店回复: Thank you so much for the awesome feedback! We hope to see you again very soon!
5.0分
情侣出游
The staff welcomed us and was very informative on amenities that was offered!
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酒店回复: Thank you so much for the awesome review! We hope to see you again, soon!
Staff was extremely nice and helpful. Only complaint was when we were leaving my daughter mentioned to me that there was a piece of gum stuck to one of the pillows when we checked in.
Security lights behind the building where I parked my car were almost non-existent. It was almost totally dark and I was concerned about my car and the expensive bicycles I had locked to the back of the vehicle. The room and breakfast were nice, but not nearly as good as other Hampton Inn’s I have stayed at in the past.
The front desk staff was super nice and friendly! The breakfast was good with plenty of options. The rooms could have been cleaner; the tub was kinda dirty, and a couple of the towels had stains and should be thrown out. The AC in the room worked well, and I was glad to have a microwave in the room as a lot of hotels are doing away with them. Overall, the room was okay, and I would probably stay again.
Check in and check out was quick, room was recently updated and very clean, staff super friendly and accessible. Continental breakfast was awesome and coffee/hot and ice water available 24 hrs.. Again, great staff!
Best stay ever!
My stay was amazing! Every person I had any interaction with was superb! I requested a late check out and was able to get one. I would highly recommend this hotel!
Close to military base (Ft. Knox). With all the conveniences, some walkable, others within a short drive.
This place was nice, extremely clean, well organized, and an amazing breakfast!
Dawn checked me and gave me a warm greeting and congratulated me on my daughter's successful completion of Basic Camp at Ft Knox.
Incredibly friendly and welcoming staff. Well appointed, clean, and modern rooms. Excellent free breakfast - many hot and cold options each morning, and everything was fresh and delicious! Convenient location for our visit to Fort Knox - an easy ten minute drive away.
The staff welcomed us and was very informative on amenities that was offered!