酒店回复: Glad you liked It! Hope to see you next time!
4.0分
其他
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I understand that Poppy has been recently renovated. It is clean fresh and organized. The bed was not as firm as I like, but it was still comfortable for me.
Property not Poppy, sorry about the improper word.
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酒店回复: Thank you for your review! We're glad to hear you enjoyed the fresh, clean, and organized feel of our recently renovated property. We appreciate your feedback about the bed comfort and will keep it in mind as we continue to improve our guest experience. We hope to welcome you back again soon!
5.0分
其他
Im a 1st impressions type of person. While waiting to check in a gentleman walked up to the counter & told the frint desk the room they gave him
酒店回复: Thanks for the 10/10!
5.0分
商务出差
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There was a party the night we stayed, and the party guests took all of the parking. When we returned to the hotel after our event, we drove around the hotel several times before we were able to park
酒店回复: Thanks for the 10/10!
5.0分
家庭亲子
Room was clean, bed was comfortable, breakfast next morning had several options.
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酒店回复: Thank you for your review! We're happy to hear you enjoyed a clean room, a comfortable bed, and a variety of breakfast options. We appreciate you choosing to stay with us and hope to welcome you back again soon!
5.0分
其他
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Great Hotel
We enjoyed our stay at Holiday Inn Express & Suites in Opelousas. Everything about the hotel either met or exceeded our expectations. Would recommend it to anyone staying there.
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酒店回复: Thank you for taking the time to share your experience! We’re so pleased to hear that your stay at the Holiday Inn Express & Suites Opelousas met — and even exceeded — your expectations. Your recommendation truly means a lot to us. We hope to have the pleasure of welcoming you back the next time you’re in the area!
5.0分
其他
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This hotel is the best. We was there for my sister's funeral we had our dogs with us we was at the funeral home the dogs started braking the call and ask if they could go up and get them and keep them they put them in their office took them out to potty there staff all sweet if you ever in Opelousas stay at the Holliday inn express they the best. Thank Holliday inn we will be back.
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酒店回复: Thank you so much for your kind words and for taking the time to share your experience with us. We’re truly honored that you chose to stay with us during such a difficult time, and we’re so sorry for your loss.It means the world to us to hear that our team was able to provide a bit of comfort and support—not only to you and your family, but also to your furry companions. We believe in treating all our guests like family, and we're so glad that came through during your stay.We’ll be sure to share your kind words with the entire staff—they’ll be touched to know they made a difference. Please know you’re always welcome here, and we look forward to seeing you again whenever you're in Opelousas.
5.0分
商务出差
Nice follow up
It was nice getting a text message from the front desk after we went to the wrong checking to make sure everything was ok.
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酒店回复: Thank you for your wonderful feedback! We're happy to hear that you appreciated the follow-up text after check-in — we always want to make sure our guests are comfortable and everything is just right. We're glad it made a positive impression, and we look forward to welcoming you back soon!
1.0分
家庭亲子
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Due to booking the wrong location I did not stay in this hotel at all but was still charged because the front desk clerk told me I had to cancel with *******. I was charged for one night. Its really not fair because I didnt stay there at all. Besides the front desk clerk had a nasty attitude.
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酒店回复: Thank you for sharing your feedback. We're truly sorry to hear about your experience and the confusion with your reservation. We understand how frustrating it can be to book the wrong location and still be charged, especially when you didn’t end up staying with us.Because your reservation was made through *******, cancellations and refunds must be handled directly through their platform, as we are required to follow the policies set by third-party booking sites. That said, we do apologize if this wasn’t clearly communicated and especially if you felt the service at the front desk was anything less than respectful—that is not the experience we want for any of our guests.
4.0分
其他
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I liked that it was convenient. Easy access to the highway and local shopping. Was very close to a friend I was visiting. Ice make did stop working during my stay. Breakfast was a little cold when I tried it around 8 am.
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酒店回复: Thank you for sharing your feedback! We're glad you found our location convenient and close to everything you needed. We sincerely apologize for the issues with the ice maker and the temperature of the breakfast. We'll make sure to address both of these concerns to improve the experience for future guests. We appreciate your understanding and hope to have the chance to welcome you back soon!
一切都很好
I understand that Poppy has been recently renovated. It is clean fresh and organized. The bed was not as firm as I like, but it was still comfortable for me.
Property not Poppy, sorry about the improper word.
Im a 1st impressions type of person. While waiting to check in a gentleman walked up to the counter & told the frint desk the room they gave him
There was a party the night we stayed, and the party guests took all of the parking. When we returned to the hotel after our event, we drove around the hotel several times before we were able to park
Room was clean, bed was comfortable, breakfast next morning had several options.
Great Hotel
We enjoyed our stay at Holiday Inn Express & Suites in Opelousas. Everything about the hotel either met or exceeded our expectations. Would recommend it to anyone staying there.
This hotel is the best. We was there for my sister's funeral we had our dogs with us we was at the funeral home the dogs started braking the call and ask if they could go up and get them and keep them they put them in their office took them out to potty there staff all sweet if you ever in Opelousas stay at the Holliday inn express they the best. Thank Holliday inn we will be back.
Nice follow up
It was nice getting a text message from the front desk after we went to the wrong checking to make sure everything was ok.
Due to booking the wrong location I did not stay in this hotel at all but was still charged because the front desk clerk told me I had to cancel with *******. I was charged for one night. Its really not fair because I didnt stay there at all. Besides the front desk clerk had a nasty attitude.
I liked that it was convenient. Easy access to the highway and local shopping. Was very close to a friend I was visiting. Ice make did stop working during my stay. Breakfast was a little cold when I tried it around 8 am.