酒店回复: Thank you for staying with us. We hope to see you again soon!
5.0分
情侣出游
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Room was clean...Staff was friendly...from housekeeping...to the front desk...and all points in between...excellent breakfast ...late checkout...just an awesome stay !! Shout out to Ryan for the speedy check in and out...for his kindness and information of the area...we will be back !!!
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酒店回复: We're thrilled to hear that we delivered exceptional service during your stay with us. We'll be sure to pass along your compliments with our team. We look forward to welcoming you back soon!
5.0分
家庭亲子
Front desk staff at check in was very welcoming and polite. I would definitely stay again whenever I’m in town.
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酒店回复: Thank you for your feedback. We are delighted to hear that you enjoyed your stay at Hampton Inn Slidell and received excellent service from our team. We hope to welcome you back soon.
3.0分
其他
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The smell in he room was so strong it was nauseating. I think a mixture of Fabliosa and Pine-Sol was poured on the table tops and never wiped off. I had to use a wet washcloth because you could see the residue on all the counters.
The bed was not comfortable.
And they used the cheapest coffee, unlike any of their sister hotels.
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酒店回复: We are sorry to hear we didn't meet your expectations. We always strive to provide the best guest experience, so we'll work on improving our services and accommodations. Thanks for taking the time to let us know about your experience.
4.0分
家庭亲子
Conveniently located with quick interstate access. Pleasant staff. Would certainly stay there again.
2.0分
其他
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There were problems with the door locks and handles, in the first room the air didn’t work,we had to be moved from one room to another. Door lock and entry were problematic for both rooms, one room wouldn’t lock the other room the door handle wouldn’t open the door. The fire alarm was set off in the middle of the night,which was scary to say the least. Management tried to be helpful. Management was going to give me a comp but unable to due to the fact that I paid through ******* . Management said they would contact ******* to try to arrange a refund or compensation for our stay. We will not be staying there again in the near future.
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酒店回复: We are sorry to hear we didn't fully meet your expectations. We always strive to provide the best guest experience, so we'll work on improving our services and accommodations. Thanks for taking the time to let us know about your experience.
5.0分
其他
Room was AWESOME ..Clean...breakfast was great !!! Will be back !!!
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酒店回复: We’re thrilled you had a wonderful stay! Our team is always happy to provide excellent service, and we’re glad you felt well taken care of. We can’t wait to host you again soon!
3.0分
其他
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The staff was friendly. The breakfast was standard and the area was clean. Our room was NOT clean. The bathroom was dirty- there was hair on the floor in 3 different places along with visible urine to the side of the toilet and the floors were visibly dirty and sticky. There were no extra linens for the pull out couch. The rest of the room was fine.
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酒店回复: I'm sorry you didn't enjoy your stay with us. I hope you'll give us another chance to meet or exceed your expectations next time you're in the area.
2.0分
其他
An old facility that doesn't deserve the Hilton name. But, I must say, everyone I met was pleasant and polite.
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酒店回复: I'm sorry you didn't enjoy your stay with us. I hope you'll give us another chance next time you're in the area.
5.0分
其他
Very clean and comfortable. Nice outdoor area to sit. Friendly staff.
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酒店回复: Thanks for the awesome review! We are thrilled that you enjoyed your stay with us. We'd love to welcome you back next time you're in Slidell.
早餐不错
Room was clean...Staff was friendly...from housekeeping...to the front desk...and all points in between...excellent breakfast ...late checkout...just an awesome stay !! Shout out to Ryan for the speedy check in and out...for his kindness and information of the area...we will be back !!!
Front desk staff at check in was very welcoming and polite. I would definitely stay again whenever I’m in town.
The smell in he room was so strong it was nauseating. I think a mixture of Fabliosa and Pine-Sol was poured on the table tops and never wiped off. I had to use a wet washcloth because you could see the residue on all the counters.
The bed was not comfortable.
And they used the cheapest coffee, unlike any of their sister hotels.
Conveniently located with quick interstate access. Pleasant staff. Would certainly stay there again.
There were problems with the door locks and handles, in the first room the air didn’t work,we had to be moved from one room to another. Door lock and entry were problematic for both rooms, one room wouldn’t lock the other room the door handle wouldn’t open the door. The fire alarm was set off in the middle of the night,which was scary to say the least. Management tried to be helpful. Management was going to give me a comp but unable to due to the fact that I paid through ******* . Management said they would contact ******* to try to arrange a refund or compensation for our stay. We will not be staying there again in the near future.
Room was AWESOME ..Clean...breakfast was great !!! Will be back !!!
The staff was friendly. The breakfast was standard and the area was clean. Our room was NOT clean. The bathroom was dirty- there was hair on the floor in 3 different places along with visible urine to the side of the toilet and the floors were visibly dirty and sticky. There were no extra linens for the pull out couch. The rest of the room was fine.
An old facility that doesn't deserve the Hilton name. But, I must say, everyone I met was pleasant and polite.
Very clean and comfortable. Nice outdoor area to sit. Friendly staff.