酒店回复: Hello,Thank you so much for the review, we hope to see you again soon!
4.0分
其他
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Family weekend
Our stay was good. It was a little noisey from the people above us. The pool had some gross things floating in it and there wasn't any water in the hot tub. But the staff was super friendly and accommodating.
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酒店回复: Thank you so much for your feedback. We're glad to hear that our staff made a positive impression during your stay,providing friendly and accommodating service is very important to us.We're truly sorry to hear about the noise and the condition of the pool and hot tub during your visit. These are not the standards we aim to uphold, and we appreciate you bringing them to our attention. We've addressed the pool cleanliness with our maintenance team and are working on getting the hot tub back in operation.Your feedback helps us improve, and we hope to have the opportunity to provide you with a more relaxing experience in the future.Thank you for your Marriott loyalty.
4.0分
其他
My only complaint was that it was too hot in the room. The air conditioning unit would not stay on.
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酒店回复: Hello,Thnak you for the review, we appreciate the feedback. We will place a ticket to our Engineer to look at the air conditioning unit. We sure hope to see you again soon!
3.0分
其他
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Unsafe area and lacking security cameras. Parked in hotel lot with an enclosed trailer and on the first night thieves tried breaking into my trailer. Hotel staff didn’t seem overly concerned and had no cameras to provide footage for police. Will not be staying at this location again.
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酒店回复: We apologize about the lack of cameras in the parking lot as Marriott is not required to have cameras in the parking lot. As a property we did report the issue to the proper authorities for them to handle the situation. Again, we apologize about the issue as this normally doesn't happen.
4.0分
商务出差
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Zelma and Rochelle were very helpful I needed to stay another night and Zelma checked with Rochelle ,Rochelle helped me out with the extra night which I really appreciate. It is always good to know that staff will go the extra mile to help out , Rochelle also is not above cleaning when I ask for her one day , while I was there she ( Rochelle) possibly had a staff shortage ,she was cleaning the rooms WONDERFUL!!! . I also enjoyed being near restaurants and shopping area's, Thank you for an enjoyable stay
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酒店回复: Hello,Thank you very much for your thoughtful review. We sincerely appreciate your feedback. Our team is deeply passionate about what we do, and it is truly rewarding to know that our dedication has been recognized. We hope to see you again, when back in Dyaton.
4.0分
其他
It was clean and the staff were friendly and helpful. It would have been nice to have more TV channels to choose from. There was no HBO or movie channels.
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酒店回复: Hello,Thank you for the review, we are happy to hear that you enjoyed our clean facilty and frieldly staff. We will have a technician look at the TV as you should have had HBO. We apologize for the issue.We sure hope to see you again.
3.0分
家庭亲子
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Liked Expedia's price but was surprised to be charged for the parking per day.
Round roller chair was missing one roller which made my husband fall off.
Old sox were found under the bed.
Breakfast room and station was kept very clean!
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酒店回复: Thank you for sharing your feedback. I sincerely apologize for the unexpected parking charge, the condition of the chair, and the housekeeping oversight you experienced. Please know this does not reflect our usual standards, and I am truly sorry for the inconvenience caused to you and your husband. I’m glad to hear you enjoyed the cleanliness of our breakfast area, and I will be sharing your comments with our team to ensure improvements are made. We appreciate your feedback and the opportunity to make things right.
服务非常友好，地理位置也很方便。还包含早餐。
工作人员非常可爱。酒店很棒，也很干净。
该有的设施都有，早餐也有变化
附近的商店
Family weekend
Our stay was good. It was a little noisey from the people above us. The pool had some gross things floating in it and there wasn't any water in the hot tub. But the staff was super friendly and accommodating.
My only complaint was that it was too hot in the room. The air conditioning unit would not stay on.
Unsafe area and lacking security cameras. Parked in hotel lot with an enclosed trailer and on the first night thieves tried breaking into my trailer. Hotel staff didn’t seem overly concerned and had no cameras to provide footage for police. Will not be staying at this location again.
Zelma and Rochelle were very helpful I needed to stay another night and Zelma checked with Rochelle ,Rochelle helped me out with the extra night which I really appreciate. It is always good to know that staff will go the extra mile to help out , Rochelle also is not above cleaning when I ask for her one day , while I was there she ( Rochelle) possibly had a staff shortage ,she was cleaning the rooms WONDERFUL!!! . I also enjoyed being near restaurants and shopping area's, Thank you for an enjoyable stay
It was clean and the staff were friendly and helpful. It would have been nice to have more TV channels to choose from. There was no HBO or movie channels.
Liked Expedia's price but was surprised to be charged for the parking per day.
Round roller chair was missing one roller which made my husband fall off.
Old sox were found under the bed.
Breakfast room and station was kept very clean!