酒店回复: Thank you for your feedback regarding the toilet design. We appreciate your insights, particularly concerning accessibility for older users and the flushing efficiency. Your experience highlights important considerations for future improvements. We are committed to enhancing our facilities and will take your comments into account during our next review of the design. Please feel free to share any additional suggestions.
酒店回复: Thank you for your feedback regarding your recent stay. We're delighted to hear you enjoyed the location and found our front desk team pleasant. We apologize for the noise disturbance and breakfast shortages you experienced. Your recommendations are invaluable, and we will work to improve our services. We hope to welcome you back soon.
酒店回复: Thank you for the feedback that future guests can use. Hope you get to stay with us again soon!
5.0分
其他
原文
翻译提供方：Google
每个人都非常友善热情。任何疑问或问题都得到了及时解答和解决。这是我第一次来俄亥俄州，期待再次造访。
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酒店回复: Thank you for your kind words! We're thrilled to hear that you had a wonderful experience during your first trip to Ohio. Our team is dedicated to providing hospitality and ensuring that all your needs are met. We can't wait to welcome you back for another visit soon! Safe travels!
5.0分
其他
原文
翻译提供方：Google
非常棒，环境很干净，员工也很友好。
4.0分
情侣出游
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Clifford at the front desk deserves a raise. What a fantastic representative for the organization. Personable, funny, and cares. Wants to be sure each and every customer feels welcome.
Price for parking was a bit ridiculous. $42 to park. Please!
2.0分
其他
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The room and staff was great. The complaints i have was the parking. I have no clue i had to pay $42 to park my car and my room was facing a church where the bells and music would go off every hour and it was noisy. It wasnt a quite stay for me.
1.0分
其他
I made a mistake on booking and your hotel wouldn’t refund my $250. Is this how your hotel makes money?
房间整洁干净，设施齐全环境好，服务周到舒适温馨
房间不错，但拉蒂西亚很粗鲁
我支付的是**********的房费，所以入住时觉得不需要实体卡。（这是我第一次也是最后一次遇到这种情况）我没有实体卡的原因是因为我一周前就弄丢了，现在还没收到。入住时，新来的接待员非常友好、友善、专业，但她打电话给主管拉蒂西亚寻求帮助时，却发现拉蒂西亚非常粗鲁、傲慢、傲慢，还翻白眼，缺乏同理心，举止非常冷漠。我觉得她是在试图激起我的反应。我问她该如何解决这个问题，我从银行取回了我的电子钱包，她说我们不接受这种支付方式。她说你必须取消预订。所以我在大厅等了大约两个半小时，研究如何解决这个问题，因为我无法取消我的预订。拉蒂西亚不停地笑着，几乎带着一种挑衅的语气。但我保持冷静，心想我可能想太多了。我明白人总得做好自己的本职工作。我从来不会对客服人员粗鲁无礼，尤其是当他们友善且努力做好本职工作的时候。因为我在客服工作多年，所以我理解大家的感受。最终问题解决了，我的老板也帮了我，因为我们当时是出差。在她和老板的互动过程中，她也表现得非常粗鲁，态度冷淡。我从未见过他如此生气。我们来……
这马桶肯定是有人恶搞的。高度对孩子来说很合适，但对老年人来说就不太合适了。最糟糕的是，马桶底部是平的，所以第一次冲水时水不会全部冲下去。为了节水，他们尝试了一种把纸片塞到马桶底部的方法。设计太差劲了，真烦人！
地理位置优越，员工服务热情周到。
总而言之，入住体验很棒。地理位置优越！前台服务总是非常热情友好。房间干净舒适。缺点是，两个晚上的房间都背对着酒店。酒店附近有两家夜总会，音乐很吵，一直播放到凌晨2点。如果您想睡觉，建议选择面向会议中心的房间。第一天早上8点，早餐的咖啡和鸡蛋就卖完了。周末酒店爆满，而且还有大型博览会，这种情况很常见。
如果您要参加的活动需要住在会议中心附近，那么这里步行即可到达。如果您需要 DoorDash 取餐，无需门卡即可到达您的楼层。
每个人都非常友善热情。任何疑问或问题都得到了及时解答和解决。这是我第一次来俄亥俄州，期待再次造访。
非常棒，环境很干净，员工也很友好。
Clifford at the front desk deserves a raise. What a fantastic representative for the organization. Personable, funny, and cares. Wants to be sure each and every customer feels welcome.
Price for parking was a bit ridiculous. $42 to park. Please!
The room and staff was great. The complaints i have was the parking. I have no clue i had to pay $42 to park my car and my room was facing a church where the bells and music would go off every hour and it was noisy. It wasnt a quite stay for me.
I made a mistake on booking and your hotel wouldn’t refund my $250. Is this how your hotel makes money?