酒店回复: "On behalf of the entire team at Hampton Inn and Suites Columbus/Polaris, we sincerely thank you for choosing us for your recent stay. We’re delighted to hear you enjoyed your time here and look forward to hosting you again in the future."
酒店回复: "We’re sorry to hear your stay didn’t meet your expectations. The issue has been addressed with our management team and staff, and we’re committed to making improvements. We appreciate your feedback and hope to provide a better experience next time."
4.0分
其他
原文
翻译提供方：Google
很棒的住宿体验
这次住宿很安静，可以暂时离开，玩得很开心，我们以后肯定还会再来的。
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酒店回复: "On behalf of the entire team at Hampton Inn and Suites Columbus/Polaris, we sincerely thank you for choosing us for your recent stay. We’re delighted to hear you enjoyed your time here and look forward to hosting you again in the future."
5.0分
其他
原文
翻译提供方：Google
房间非常舒适，工作人员很周到，酒店所在的位置非常棒！
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酒店回复: ¡Muchísimas gracias por elegir Hampton Inn and Suites Columbus/Polaris! Nos alegra mucho que haya tenido una estancia estupenda con nosotros y esperamos darle la bienvenida pronto.
3.0分
其他
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The front desk guy was nice and helpful. There was a lot in the area. My room had a very slow draining sink. It took almost 10mins for the water to drain. Breakfast was ok. It was not the greatest. Sadly several cars had there windows smashed out which is a problem at this hotel. I would not stay here again.
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酒店回复: "We’re sorry to hear your stay didn’t meet your expectations. The issue has been addressed with our management team and staff, and we’re committed to making improvements. We appreciate your feedback and hope to provide a better experience next time."
4.0分
其他
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There was a problem with ******* when we checked in. We were on sixth floor, and the elevator button was not working on that floor, so we had to call the desk to get the elevator. The front desk manager was outstanding.
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酒店回复: "Thanks for choosing Hampton Inn and Suites Columbus/Polaris! We’re happy you had a wonderful stay, and we look forward to seeing you again soon."
1.0分
其他
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The hotel and its staff were amazing. the room was great. The problem is when I went to my vehicle this morning and my windows were busted out, along with over 20 others in the parking lot. The officer told us this has been happening for 6 months and multiple times at the same location. Why are people not warned about this or security increased to prevent it??
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酒店回复: "We’re sorry to hear your stay didn’t meet your expectations. The issue has been addressed with our management team and staff, and we’re committed to making improvements. We appreciate your feedback and hope to provide a better experience next time."
3.0分
家庭亲子
The hotel and area was fine. I would suggest more cameras that cover the lot as my car along with several others were broken into.
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酒店回复: "We’re sorry to hear your stay didn’t meet your expectations. The issue has been addressed with our management team and staff, and we’re committed to making improvements. We appreciate your feedback and hope to provide a better experience next time."
5.0分
其他
Our check-in with Jill was very efficient. Jill was very friendly and helpful offering suggestions of sites to see around the area.
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酒店回复: "On behalf of the entire team at Hampton Inn and Suites Columbus/Polaris, we sincerely thank you for choosing us for your recent stay. We’re delighted to hear you enjoyed your time here and look forward to hosting you again in the future."
4.0分
家庭亲子
Elevator going down was not working waiting on a part. We did stairs but were on floor 6.
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酒店回复: "Thanks for choosing Hampton Inn and Suites Columbus/Polaris! We’re happy you had a wonderful stay, and we look forward to seeing you again soon."
我们在这里住得非常愉快！房间干净整洁，比我们预想的宽敞得多。在我们入住的两晚里，前台至少有四位不同的工作人员，而且每位都非常友好——每次都面带微笑地和我们打招呼。早餐和咖啡也非常棒。食物选择丰富，即使在非常繁忙的时候，他们也始终保持着充足的供应。总而言之，我们在这里度过了美好的时光，如果再来这里，我们一定会再次入住。
我需要改变我的计划，需要将预订改为明天 9 月 4 日晚上。我打电话给酒店，他们说这对他们来说没问题。iMessage ******* 要求他们更改预订，但没有收到任何回复。
很棒的住宿体验
这次住宿很安静，可以暂时离开，玩得很开心，我们以后肯定还会再来的。
房间非常舒适，工作人员很周到，酒店所在的位置非常棒！
The front desk guy was nice and helpful. There was a lot in the area. My room had a very slow draining sink. It took almost 10mins for the water to drain. Breakfast was ok. It was not the greatest. Sadly several cars had there windows smashed out which is a problem at this hotel. I would not stay here again.
There was a problem with ******* when we checked in. We were on sixth floor, and the elevator button was not working on that floor, so we had to call the desk to get the elevator. The front desk manager was outstanding.
The hotel and its staff were amazing. the room was great. The problem is when I went to my vehicle this morning and my windows were busted out, along with over 20 others in the parking lot. The officer told us this has been happening for 6 months and multiple times at the same location. Why are people not warned about this or security increased to prevent it??
The hotel and area was fine. I would suggest more cameras that cover the lot as my car along with several others were broken into.
Our check-in with Jill was very efficient. Jill was very friendly and helpful offering suggestions of sites to see around the area.
Elevator going down was not working waiting on a part. We did stairs but were on floor 6.