酒店回复: "On behalf of the entire team at Hampton Inn and Suites Columbus/Polaris, we sincerely thank you for choosing us for your recent stay. We’re delighted to hear you enjoyed your time here and look forward to hosting you again in the future."
酒店回复: "We’re sorry to hear your stay didn’t meet your expectations. The issue has been addressed with our management team and staff, and we’re committed to making improvements. We appreciate your feedback and hope to provide a better experience next time."
4.0分
其他
原文
翻译提供方：Google
很棒的住宿体验
这次住宿很安静，可以暂时离开，玩得很开心，我们以后肯定还会再来的。
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酒店回复: "On behalf of the entire team at Hampton Inn and Suites Columbus/Polaris, we sincerely thank you for choosing us for your recent stay. We’re delighted to hear you enjoyed your time here and look forward to hosting you again in the future."
5.0分
其他
原文
翻译提供方：Google
房间非常舒适，工作人员很周到，酒店所在的位置非常棒！
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酒店回复: ¡Muchísimas gracias por elegir Hampton Inn and Suites Columbus/Polaris! Nos alegra mucho que haya tenido una estancia estupenda con nosotros y esperamos darle la bienvenida pronto.
4.0分
其他
Elevator button is out of order on the 6th floor, which is where we wound up. Faucet in the bathroom was loose. Otherwise, everything was as expected.
5.0分
家庭亲子
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Courteous Staff, simple check in, room clean & comfortable. Indoor pool & hot tub good temperature & clean. We are heading to the breakfast buffet…not bad. Now back to the pool & hot tub this morning. EXACTLY what a stay should be! A VERY good value.
5.0分
家庭亲子
Rooms were clean quiet. Breakfast had a nice variety of food, and was clean and comfortable dining space. I highly recommend staying here!
4.0分
其他
We didn’t use the breakfast option. Room was clean but drab so appears not as clean as one would like.
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酒店回复: "Thank you so much for choosing Hampton Inn and Suites Columbus/Polaris! We’re thrilled you had a great stay with us and can't wait to welcome you back soon!"
3.0分
其他
Air conditioning was extremely noisy, check in person completely ignored us and helped another person before us.
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酒店回复: "We are truly sorry that your stay didn’t meet your expectations. Please know that we’ve taken your concerns seriously and have already addressed the issue with both our management team and staff to ensure this doesn’t happen again. We value your feedback and hope to have the opportunity to provide you with a better experience in the future."
4.0分
其他
Staff was friendly. Rooms were clean. Location convenient and safe. Breakfast was adequate, but not a strength. Would stay here again
我们在这里住得非常愉快！房间干净整洁，比我们预想的宽敞得多。在我们入住的两晚里，前台至少有四位不同的工作人员，而且每位都非常友好——每次都面带微笑地和我们打招呼。早餐和咖啡也非常棒。食物选择丰富，即使在非常繁忙的时候，他们也始终保持着充足的供应。总而言之，我们在这里度过了美好的时光，如果再来这里，我们一定会再次入住。
我需要改变我的计划，需要将预订改为明天 9 月 4 日晚上。我打电话给酒店，他们说这对他们来说没问题。iMessage ******* 要求他们更改预订，但没有收到任何回复。
很棒的住宿体验
这次住宿很安静，可以暂时离开，玩得很开心，我们以后肯定还会再来的。
房间非常舒适，工作人员很周到，酒店所在的位置非常棒！
Elevator button is out of order on the 6th floor, which is where we wound up. Faucet in the bathroom was loose. Otherwise, everything was as expected.
Courteous Staff, simple check in, room clean & comfortable. Indoor pool & hot tub good temperature & clean. We are heading to the breakfast buffet…not bad. Now back to the pool & hot tub this morning. EXACTLY what a stay should be! A VERY good value.
Rooms were clean quiet. Breakfast had a nice variety of food, and was clean and comfortable dining space. I highly recommend staying here!
We didn’t use the breakfast option. Room was clean but drab so appears not as clean as one would like.
Air conditioning was extremely noisy, check in person completely ignored us and helped another person before us.
Staff was friendly. Rooms were clean. Location convenient and safe. Breakfast was adequate, but not a strength. Would stay here again