Very clean and attractive hotel right off the highway. The prices are reasonable, and the nice serve-yourself breakfasts were included. I would certainly stay when in the area.
4.0分
其他
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This stay was a solid experience after some less than ideal stays at other Fairfields on this roadtrip. For once we got an upgraded room as elite members. yeah! The hotel was in good shape and in a good location right of of I-80. The room was nice though the small fridge didn't have a freezer section. The only other downside was that it took over 5 minutes to get hot water in our third floor shower (and of course the water pressure was terrible - nothing new at most of the nine hotels we stayed at). The breakfast was OK - they lacked some of the choices of other similar hotels. In the end this was an inexpensive stay so the minor glitches were overlooked...
1.0分
情侣出游
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Reservation was cancelled w/o contacting me via call or email. No confirmation email sent either meaning it had to had been removed or changed. Inquired about elite membership compensation, no updates for weeks now. Marriott says the name on reservation didn’t match original name I booked with when I have a confirmation email with everything on it. Will not book here again.
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酒店回复: Hi GLC1226, Thank you for taking the time to provide your feedback. We do not generally encounter this kind of issue, and I apologize that your name on your reservation did not match the original name. We do not remove email addresses from reservations and I do apologize for the confusion. Please accept our sincerest apologies from the entire hotel team. Thank you kindly, Christina
5.0分
朋友出游
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It’s at a great location right off the highway. Very comfortable beds. Very clean as well. Above average breakfast with eggs, sausage, etc. Staff was also helpful, friendly and trained . Highly recommend staying here for any type of trip or need.
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酒店回复: Hi brettgee84, It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, we appreciate you staying with us and look forward to seeing you again should your travels bring you back to Austintown!
5.0分
情侣出游
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Very pleasant stay at this Fairfield Inn very close to I-80. Room was spacious and comfortable, with lots of lightening and well-thought-out furniture. Clean, bright bathroom. Beds were a bit soft for my liking, but very cozy. Breakfast was above average for these type of hotels. Would definitely return if passing through the area again.
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酒店回复: Hi WahooHoward, It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, we appreciate you staying with us and look forward to seeing you again should your travels bring you back to Austintown!
3.0分
情侣出游
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Very clean! Great location near interstate so convenient while passing through on I-80. It was very quiet but seemed pretty full. The beds were comfy. The breakfast was very good. Disappointed in the limited TV channels even though they promote their DirectTV package. The Wi-Fi was spotty and made for some challenges trying to catch up on work. And the front desk told me to sign in as a guest and don’t use my Marriott sign in. Also, the front canopy looked like it was ripped off, but the front desk woman told us it was being replaced for design. Overall a nice stay but seemed a little pricy compared to over Fairfield’s we visited in our cross country trip.
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酒店回复: Hi Katyop86, Thank you so much for taking the time to share your experience with us. We're delighted to hear that you enjoyed your overnight visit. Our front entrance is currently under construction and we appreciate your understanding as we make improvements. We are currently working on upgrading our DirectTV package so that we can offer a better selection of channels. Thank you for staying with us, and we look forward to seeing you again should your travels bring you back to Austintown!
1.0分
家庭亲子
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Pretty run down place. Not many places to hang robes or towels. The breakfast was terrible, eggs too salty, no yogurt, instant oatmeal, not much fruit, the toaster didn't work and the staff was not helpful just said it is old. the elevator didn't sound safe.
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酒店回复: LeeG51, Thank you for taking the time to share your experience with us. Your feedback helps identify areas where we may need to make improvements, and I am so sorry to hear that your recent visit did not meet your expectations. We will review breakfast standards to see if we have every available option. We hope you will come back and give us another chance to impress you with the Marriott hospitality we are known for, which is what you expect and deserve.
4.0分
情侣出游
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We enjoyed a good night’s sleep at this clean, comfortable hotel. The evening front desk clerk who checked us in was so efficient, welcoming and accommodating. The room was very nice with good light-blocking curtains. Breakfast was ok and average. Kyle, in the breakfast room, seemed very responsive in tidying up and cleaning the area, as needed. We appreciated his hard work and the very-clean area! A couple of repairs were noticeably needed in the general area and room.
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酒店回复: Hi M2DJA, It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered, especially Kyle. Once again, I appreciate you taking the time to share your feedback. Thank you kindly, Christina
1.0分
商务出差
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Very clean convenient and location to the interstate is great. However we only slept a couple of hours because the televiosion kept turning it self off. Very annoying. I will not stay at IGH hotels anymore.
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酒店回复: Hi P1075CZlaurens, Thank you for taking the time to provide your feedback. We do not generally encounter this kind of television issue, and I apologize that you found your stay with us below our normal standards. Some media apps will time out after a few hours with no activity, just like at home. Television settings should default to normal when each guest checks in, but I will have our staff check each television for timers that may be set. Please accept our sincerest apologies from the entire hotel team. Thank you kindly, Christina
服务一流，房间舒适，早餐美味。夫复何求？
Very clean and attractive hotel right off the highway. The prices are reasonable, and the nice serve-yourself breakfasts were included. I would certainly stay when in the area.
This stay was a solid experience after some less than ideal stays at other Fairfields on this roadtrip. For once we got an upgraded room as elite members. yeah! The hotel was in good shape and in a good location right of of I-80. The room was nice though the small fridge didn't have a freezer section. The only other downside was that it took over 5 minutes to get hot water in our third floor shower (and of course the water pressure was terrible - nothing new at most of the nine hotels we stayed at). The breakfast was OK - they lacked some of the choices of other similar hotels. In the end this was an inexpensive stay so the minor glitches were overlooked...
Reservation was cancelled w/o contacting me via call or email. No confirmation email sent either meaning it had to had been removed or changed. Inquired about elite membership compensation, no updates for weeks now. Marriott says the name on reservation didn’t match original name I booked with when I have a confirmation email with everything on it. Will not book here again.
It’s at a great location right off the highway. Very comfortable beds. Very clean as well. Above average breakfast with eggs, sausage, etc. Staff was also helpful, friendly and trained . Highly recommend staying here for any type of trip or need.
Very pleasant stay at this Fairfield Inn very close to I-80. Room was spacious and comfortable, with lots of lightening and well-thought-out furniture. Clean, bright bathroom. Beds were a bit soft for my liking, but very cozy. Breakfast was above average for these type of hotels. Would definitely return if passing through the area again.
Very clean! Great location near interstate so convenient while passing through on I-80. It was very quiet but seemed pretty full. The beds were comfy. The breakfast was very good. Disappointed in the limited TV channels even though they promote their DirectTV package. The Wi-Fi was spotty and made for some challenges trying to catch up on work. And the front desk told me to sign in as a guest and don’t use my Marriott sign in. Also, the front canopy looked like it was ripped off, but the front desk woman told us it was being replaced for design. Overall a nice stay but seemed a little pricy compared to over Fairfield’s we visited in our cross country trip.
Pretty run down place. Not many places to hang robes or towels. The breakfast was terrible, eggs too salty, no yogurt, instant oatmeal, not much fruit, the toaster didn't work and the staff was not helpful just said it is old. the elevator didn't sound safe.
We enjoyed a good night’s sleep at this clean, comfortable hotel. The evening front desk clerk who checked us in was so efficient, welcoming and accommodating. The room was very nice with good light-blocking curtains. Breakfast was ok and average. Kyle, in the breakfast room, seemed very responsive in tidying up and cleaning the area, as needed. We appreciated his hard work and the very-clean area! A couple of repairs were noticeably needed in the general area and room.
Very clean convenient and location to the interstate is great. However we only slept a couple of hours because the televiosion kept turning it self off. Very annoying. I will not stay at IGH hotels anymore.