Could definitely use some upgrades. Missed my turn several times there were barely any outdoor lights and the main sign was covered by a tree. Room was showing its age.
3.0分
家庭亲子
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We had trouble with the toliet flushing and our bathroom door was damaged. The main entrance parr of the ceiling was damaged. Just not worth the amount of money we were charged for the night.
5.0分
其他
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Check in was quick And smooth The young lady at the desk was very nice And helpful. Rooms clean , the entire hotel smelled clean , breakfast was good , kinda pricey. Beds not the most comfortable. Overall great stay
1.0分
其他
We drove for three hours for the water park and zoo to celebrate her birthday. She loves pool
5.0分
家庭亲子
Great place to stay. Wife had eye surgery and came back to a quiet place for her to rest. Will recommend
2.0分
其他
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The property was beautiful, very nice and clean. Check-in went smooth but was never told my room was amended from what I reserved. I was gave two double beds instead of a king. Went back down to see if they made a mistake and they said they didn't have any beds like I paid for. Next morning, while in shower, water goes off. Had to get one of the bottles waters in the room to rinse with. Asked the front desk worker why the water was off. He said shower busted and they had to shut water off. Said would be fixed in an hour if I'd like to stick around and shower. This was at 10:30 and check out was 11. I informed him of me using the bottle of water to rinse off the soap. He said, "we won't charge you." Upon leaving hotel, I watched a crew working on what appeared to be a water line. I was charged for the water and a parking fee. To be clear not a bad hotel, just a bad experience and no customer service offering any solutions to make it right.
抵达后,我租的两间房间中的第一间空调坏了,所以他们给我换了房间,然后我又用新钥匙在其他房间试了三次,最后他们终于给了我另一间房间,我一进去,发现没有肥皂、洗发水或护发素,而且房间有池塘水的味道,然后有孩子整晚在走廊里跑来跑去尖叫,床单上都是污渍,床头板、桌子和镜子上都有指纹,这家酒店确实需要一些必要的关注!
未经通知就需要停水。如果能提前告知就好了。上完厕所后,他们不提供瓶装水。
接待处的设施很好,但房间里的设施不行,房间与照片相比很小,家具很旧,枕头已经闻起来很臭,出汗又脏,应该更换
必须承认的是,接待员非常友好!
方便
Could definitely use some upgrades. Missed my turn several times there were barely any outdoor lights and the main sign was covered by a tree. Room was showing its age.
We had trouble with the toliet flushing and our bathroom door was damaged. The main entrance parr of the ceiling was damaged. Just not worth the amount of money we were charged for the night.
Check in was quick And smooth The young lady at the desk was very nice And helpful. Rooms clean , the entire hotel smelled clean , breakfast was good , kinda pricey. Beds not the most comfortable. Overall great stay
We drove for three hours for the water park and zoo to celebrate her birthday. She loves pool
Great place to stay. Wife had eye surgery and came back to a quiet place for her to rest. Will recommend
The property was beautiful, very nice and clean. Check-in went smooth but was never told my room was amended from what I reserved. I was gave two double beds instead of a king. Went back down to see if they made a mistake and they said they didn't have any beds like I paid for. Next morning, while in shower, water goes off. Had to get one of the bottles waters in the room to rinse with. Asked the front desk worker why the water was off. He said shower busted and they had to shut water off. Said would be fixed in an hour if I'd like to stick around and shower. This was at 10:30 and check out was 11. I informed him of me using the bottle of water to rinse off the soap. He said, "we won't charge you." Upon leaving hotel, I watched a crew working on what appeared to be a water line. I was charged for the water and a parking fee. To be clear not a bad hotel, just a bad experience and no customer service offering any solutions to make it right.