酒店回复: Thank you for taking the time to share your experiences with us, we endeavour to offer all of our guest the highest level of hospitality. I sincerely apologise for failing to meet your expectations.We do hope that the next time your travels bring you our way we are giving the opportunity to rectify.Thank you for sharing.
4.0分
家庭亲子
原文
翻译提供方:Google
一切都很棒!早餐吧不太好。牛奶很酸,不到一小时就喝完了。我们早上 7:30 到的。
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酒店回复: Thank you for choosing to stay with us, we do appreciate your feedback.I do hope that your breakfast issues were shared with the breakfast ambassador in real time so that they could have been and were able to resolved them.Thanks once again for sharing, and I do hope you stay with us the next time your travels bring you our way.
4.0分
其他
原文
翻译提供方:Google
塞拉维斯塔的一家不错的酒店
低调的酒店,适合短期旅行。
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酒店回复: Hello Claire,We appreciate you choosing to stay with us on this trip to our area.Thank you!
5.0分
其他
原文
翻译提供方:Google
房间非常舒适干净,孩子们喜欢游泳池和早餐。
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酒店回复: Thank you Christopher for choosing to stay with us , we a thrilled that you and your family enjoyed your stay. Hope to see you again!
4.0分
情侣出游
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I liked the location off the main street, less noise. It was close to dining options. The only complaint was the noisy refrigerator and sometimes the air conditioner.
5.0分
其他
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This hotel does not disappoint. The Marriott standards are well respected. I know it is marketed as a 2-start property, but the Marriott standards earn it at least 3-stars in my book. Sonia the manager is responsive, kind, and professional. Lee at the front desk is friendly and professional. The hotel is clean and well maintained.
4.0分
家庭亲子
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The breakfast bar is very good. I appreciate the quiche, breakfast sandwiches, and oatmeal fixings. It is a long term stay hotel so there is a full kitchenette with a coffee pot and a full set of dishes for 4. I noticed the grill and people were using it.
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酒店回复: We appreciate you staying with us Anna and letting us know of your experience. Many thanks from our team here at the TownePlace!
5.0分
家庭亲子
Property was very clean, great location. Comfortable and quiet.
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酒店回复: It was our pleasure to have you stay with us, Our team is thrilled that you enjoyed your stay. We appreciate you letting know, thank you!
3.0分
商务出差
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Wifi Issues
There was an issue with trying to access the WIFI network and IT had to be called. This took quite a bit of time for them to figure it out, and that was frustrating. Once it was resolved, things were fine.
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酒店回复: Thank you Stephen for choosing to stay with us, sorry for the inconvenience regarding the WIFI, but we are happy that it was resolved.
5.0分
其他
The breakfast was excellent. Very clean. Staff was nice
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酒店回复: Thank you for choosing to say with us and taking the time to let us know how your stay was. We appreciate it.
房间很干净,除了浴室里有几只死蟑螂。酒店很破旧,早餐也不好。另一位客人试图烤面包,整个地方都散发着烟味,面包也烤焦了。我们付的钱太多了,不会再住在这里了。
一切都很棒!早餐吧不太好。牛奶很酸,不到一小时就喝完了。我们早上 7:30 到的。
塞拉维斯塔的一家不错的酒店
低调的酒店,适合短期旅行。
房间非常舒适干净,孩子们喜欢游泳池和早餐。
I liked the location off the main street, less noise. It was close to dining options. The only complaint was the noisy refrigerator and sometimes the air conditioner.
This hotel does not disappoint. The Marriott standards are well respected. I know it is marketed as a 2-start property, but the Marriott standards earn it at least 3-stars in my book. Sonia the manager is responsive, kind, and professional. Lee at the front desk is friendly and professional. The hotel is clean and well maintained.
The breakfast bar is very good. I appreciate the quiche, breakfast sandwiches, and oatmeal fixings. It is a long term stay hotel so there is a full kitchenette with a coffee pot and a full set of dishes for 4. I noticed the grill and people were using it.
Property was very clean, great location. Comfortable and quiet.
Wifi Issues
There was an issue with trying to access the WIFI network and IT had to be called. This took quite a bit of time for them to figure it out, and that was frustrating. Once it was resolved, things were fine.
The breakfast was excellent. Very clean. Staff was nice