酒店回复: Dear Cory, Thank you for your review. I'm glad you found our staff friendly and our breakfast delicious. However, Thank you for the review. I apologize that you found our service lacking. On behalf of the entire staff, we would love to serve you on a return trip better if given the chance. Best, Rick Mata, GM
酒店回复: I apologize that your experience was mediocre. We appreciate your loyalty and hope to serve you on a return trip.
5.0分
其他
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The service was easy, kind, fast. The rooms were spacious and clean. The beds and pillows were super comfy. Our crunchy family took full advantage of thebfull kitchen in our suite to reheat our healthy food. We could easily have cooked from scratch here.
Breakfast was big and delicious. The facilities were lovely: great pool & 2 workout rooms had just what we needed, large lobby with various coves 2 tv's with remotes handy.
Only complaints: the patio furniture could have been cleaned & arranged daily.
Coffee earlier.
Stecia, monk fruit, xylitol, or erythritol would have been nice next to the coffee. Sucralose is closer chemically to agent orange than sugar, and worse for metabolic health also. Aspartame we also know is a horror. Thanks.
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酒店回复: Thank you for taking the time to share your valuable feedback regarding your experience with us. We are delighted to learn that you were largely satisfied with your stay, though we sincerely apologize for any aspects that did not fully meet your expectations. We truly appreciate your insights and look forward to welcoming you back for many more visits in the future.
4.0分
其他
EV charging on site, easy location, friendly and helpful staff. Breakfast was completely overrun, not many amenities nearby. Overall good stay.
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酒店回复: Dear Guest, While it wasn't without some flaws, I am glad to hear that your stay was pleasant. Thank you so much for taking the time to share these kind words with other potential travelers and us. We hope you will consider a return trip for a flawless experience next time. Best, Christine Throckmorton, GM
2.0分
情侣出游
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I booked the property because of the Marriot name and reputation. It did not live up to my expectations. We had a suite with a king bed. The bed should
have been replaced years ago and we just sank to the ground. The room was pretty run down and needed a face lift. Maid service was supposed to be every other day. The room wasn’t touched. We had to go to the. Desk for towels, Kleenex, and toilet paper. Breakfast was sparse and not well stocked. Eggs were well done and the frittatas were burned on the bottom. There are too many options in the KC area to give this a second chance.
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酒店回复: Dear Guest, I sincerely apologize that we didn't meet your expectations. Thank you for providing us with some feedback to work with and learn from. Our guests' experience is of the utmost importance to us, and your comments help us improve and become a better hotel. We hope you will consider a return visit in the future as we would love to provide you with a better stay. Sincerely, Christine Throckmorton, GM
3.0分
家庭亲子
The breakfast was very disappointing and closed earlier than stated. It also doesn’t seem right that as a hotel guest you have to pay for daily parking.
这房间很大,连厨房,有洗碗机,-应厨房用具,全身的冰箱。是具备长住的配置。附近有7100 yrd的高尔夫球埸,可以叫前枱安排shuttles 车送过去及接回来。
我的班机取消臨時在机场租房的。顺便去练高尔夫。
早餐很好,不是大酒店的水平。但是很好。
万豪在堪萨斯城的酒店似乎真的很难招到员工。我最近住在市中心的喜来登和威斯汀酒店,也发现了类似的人手短缺问题。不幸的是,这使得额外的毛巾、床单等等住宿必需品都很难买到。酒店员工一如既往地训练有素、热情友好,早餐也很丰盛。就价格而言,这是一家很棒的住宿选择。
家庭旅行
除了泳池正在维修之外,我们的住宿体验非常棒!酒店还邀请我们去另一家酒店游泳,这点很棒。早餐不错,每天早上都有不同的选择。工作人员干净友好
工作人员很友好。地方很干净。停车场需要重新铺设,有点粗糙。唯一的问题是早餐。他们没有黄油,而且可供选择的菜品似乎很少。
这可能是我们住过的最好的酒店之一,工作人员非常出色,房间很棒,干净,绝对是五星级
平庸
The service was easy, kind, fast. The rooms were spacious and clean. The beds and pillows were super comfy. Our crunchy family took full advantage of thebfull kitchen in our suite to reheat our healthy food. We could easily have cooked from scratch here.
Breakfast was big and delicious. The facilities were lovely: great pool & 2 workout rooms had just what we needed, large lobby with various coves 2 tv's with remotes handy.
Only complaints: the patio furniture could have been cleaned & arranged daily.
Coffee earlier.
Stecia, monk fruit, xylitol, or erythritol would have been nice next to the coffee. Sucralose is closer chemically to agent orange than sugar, and worse for metabolic health also. Aspartame we also know is a horror. Thanks.
EV charging on site, easy location, friendly and helpful staff. Breakfast was completely overrun, not many amenities nearby. Overall good stay.
I booked the property because of the Marriot name and reputation. It did not live up to my expectations. We had a suite with a king bed. The bed should
have been replaced years ago and we just sank to the ground. The room was pretty run down and needed a face lift. Maid service was supposed to be every other day. The room wasn’t touched. We had to go to the. Desk for towels, Kleenex, and toilet paper. Breakfast was sparse and not well stocked. Eggs were well done and the frittatas were burned on the bottom. There are too many options in the KC area to give this a second chance.
The breakfast was very disappointing and closed earlier than stated. It also doesn’t seem right that as a hotel guest you have to pay for daily parking.