Staff was so amazing at check in. Lobby and all throughout the hotel was clean and our room was perfect. They even called us to make sure our room was too our liking. Will recommend this hotel location to anyone traveling this way!!!!
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酒店回复: Thank you so much for your review. I am glad to hear you enjoyed your stay!
5.0分
家庭亲子
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Very comfortable bed, kitchenette and suite in general well equipped, really clean, many options to eat nearby and activities for fun, breakfast was great. The only thing is that they should be more specific about the pool, it was a one of the reasons why I chose this place and it was closed.
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酒店回复: Thank you for taking time to give us your feedback. We appreciate your business and glad to hear you enjoyed your stay with us. I do apologize for the inconvenience of the pool being closed, as it is just open seasonally
1.0分
家庭亲子
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We stayed there because it has a pool!!! Our son and his family are stationed in Jacksonville and we wanted to be able to hang out with them at the pool, it is still between 85 and 90 degrees during the day here!!! I was very upset that on Labor Day the pool was already closed!!! No other pools in the area are closed yet!! Very disappointed!!!
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酒店回复: Thank you for your review and your concern. The pool was closed the day after Labor Day since we are just seasonal, so I do apologize for the inconvenience.
4.0分
其他
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There was a weird smell in the room upon arrival. I went out and bought Clorox wipes and FEBREEZE to freshen the place. Also the air conditioner in one of the bedrooms had a weird noise. Overall the stay was good.
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酒店回复: Thank you for the response as I know we spoke about the situation, I hope the rest of your stay was good
5.0分
其他
Staff were professional and friendly. Room was wonderful.
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酒店回复: Thank you so much for your feedback! Glad to know you enjoyed your stay.
5.0分
其他
Great staff. Amazingly well-thought-out and designed rooms. Quiet location. So much for the price!
4.0分
家庭亲子
Place was clean but it definitely needs some freshing up
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酒店回复: Thank you for your review, We appreciate your feedback and I have shared your concerns with our team.
4.0分
商务出差
Excellent location, free parking, pool, gym, laundry, breakfast.
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酒店回复: Thank you for sharing your experience with us. I am glad to hear you had a good stay
1.0分
商务出差
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I had to leave early due to a weather event at home coming in earlier than expected. When I checked out, I was told that I needed to contact the booker and I would be issued a refund for the night I could not stay. When I contacted the booker the next morning, this hotel told them they didn't process my check out until the next morning, so I'm ineligible for a refund. DO NOT STAY HERE.
5.0分
情侣出游
Check-in was easy. Staff was very personable and helpful.
Staff was so amazing at check in. Lobby and all throughout the hotel was clean and our room was perfect. They even called us to make sure our room was too our liking. Will recommend this hotel location to anyone traveling this way!!!!
Very comfortable bed, kitchenette and suite in general well equipped, really clean, many options to eat nearby and activities for fun, breakfast was great. The only thing is that they should be more specific about the pool, it was a one of the reasons why I chose this place and it was closed.
We stayed there because it has a pool!!! Our son and his family are stationed in Jacksonville and we wanted to be able to hang out with them at the pool, it is still between 85 and 90 degrees during the day here!!! I was very upset that on Labor Day the pool was already closed!!! No other pools in the area are closed yet!! Very disappointed!!!
There was a weird smell in the room upon arrival. I went out and bought Clorox wipes and FEBREEZE to freshen the place. Also the air conditioner in one of the bedrooms had a weird noise. Overall the stay was good.
Staff were professional and friendly. Room was wonderful.
Great staff. Amazingly well-thought-out and designed rooms. Quiet location. So much for the price!
Place was clean but it definitely needs some freshing up
Excellent location, free parking, pool, gym, laundry, breakfast.
I had to leave early due to a weather event at home coming in earlier than expected. When I checked out, I was told that I needed to contact the booker and I would be issued a refund for the night I could not stay. When I contacted the booker the next morning, this hotel told them they didn't process my check out until the next morning, so I'm ineligible for a refund. DO NOT STAY HERE.
Check-in was easy. Staff was very personable and helpful.