酒店回复: Dear Guest,Thank you for your feedback. We are pleased to hear the excellent service from our staff, especially Nolan. We appreciate your comments regarding the room layout and breakfast area setup, and we will review these details to improve accessibility and the dining experience for our guests. We look forward to welcoming you again soon.Sincerely, Hotel Manager
酒店回复: Dear Michelle,Thank you for sharing your feedback. We are pleased to know that our team member at check-in provided helpful and accommodating service. Your note regarding the hot tub temperature is important, and we will review it with our maintenance team to ensure it meets expectations. We value your perspective and look forward to welcoming you again for an even more enjoyable stay.Sincerely, Hotel Manager
5.0分
家庭亲子
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浴室里有个可以开着的夜灯,真开心。泳池和热水浴缸很受全家欢迎。去OSV很方便。一定会再住这里!
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酒店回复: Dear Karin,Thank you for your positive feedback. We are glad you enjoyed the night light, pool, hot tub, and convenient location. We look forward to welcoming you and your family again soon.Sincerely, Hotel Manager
5.0分
其他
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前台非常有礼貌,即使在压力下也非常友善。入住体验很棒。一切都非常干净舒适。谢谢
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酒店回复: Dear Guest,Thank you for your wonderful review. We are delighted to hear that the front desk team made such a positive impression and that you found everything clean and comfortable during your stay. Your kind words mean a lot to us, and we look forward to welcoming you back again.Sincerely, Hotel Manager
酒店回复: Dear Judith,Thank you for your kind review! We are delighted to hear that our front desk team made a positive impression during both your check-in and checkout. We look forward to welcoming you back for another great stay!Sincerely, Hotel Manager
5.0分
其他
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The Belgian Waffle machine is always a winner. I also loved the way my name was up on the T.V. screen when I walked in the room. I thought that was really cool.
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酒店回复: Dear Guest,Thank you for sharing your experience. We are glad the Belgian waffle machine added a fun start to your day and that the personalised welcome on the television made your arrival feel special. Thoughtful touches like these are important to us. We appreciate your feedback and look forward to welcoming you again.Sincerely, Hotel Manager
服务人员非常友善。同样是Hilton连锁差别很大
短短五天的假期
前台工作人员非常棒,尤其是Nolan。无障碍房间空间狭小,特大床和加厚的大椅子挤占了轮椅的行走空间。早餐还行,只是他们的垃圾桶放在了人们用餐的桌子旁边。
方便进出高速公路。位于商店和餐厅的中心位置。宽敞漂亮的房间,舒适的床上用品。室内外都很干净 - 尤其是泳池和早餐区。
热水浴缸应该是热的,和泳池的温度不一样。
我们入住时,接待我们的女服务员非常乐于助人,态度和蔼可亲,通情达理。
浴室里有个可以开着的夜灯,真开心。泳池和热水浴缸很受全家欢迎。去OSV很方便。一定会再住这里!
前台非常有礼貌,即使在压力下也非常友善。入住体验很棒。一切都非常干净舒适。谢谢
完美
前台的杰克非常棒,热情周到。泳池和按摩浴缸非常棒。床很软,超级舒服,我们迫不及待地想再来。
房间干净整洁。工作人员非常友好。只是价格有点高,但这就是该地区的情况。
我不记得她的名字,但办理入住和退房的那位年轻女士很可爱
The Belgian Waffle machine is always a winner. I also loved the way my name was up on the T.V. screen when I walked in the room. I thought that was really cool.