酒店回复: Hello Deann, I would like to start by apologizing to you for not meeting your expectations. We will use your comments to coach our team so that we can provide a better experience for future visits. We hope to have the opportunity to provide you with a better stay.
酒店回复: Hi Alison. Thank you for the response. We appreciate the feedback. I apologize if our jacuzzi was out of order for your stay. Enjoy the rest of your day.
4.0分
其他
原文
翻译提供方：Google
我们认为酒店非常干净整洁，但住宿期间的一个缺点是枕头的种类不够丰富。
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酒店回复: Hello Amanda, Thank you so much for taking the time to tell us about your recent visit. Please know that I have relayed your comments regarding the firm pillows to our housekeeping supervisor for immediate review as all of our rooms have 2 soft and 2 firm pillows per bed. Please know for any future visits that if you encounter any issues during your stay that our guest service attendants are always happy to assist you. We truly appreciate your positive feedback and hope to have the chance to visit with you again.
5.0分
其他
原文
翻译提供方：Google
好的
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酒店回复: Kathleen, Thank you so much for taking the time to leave us a review, it is very much appreciated. Also, we wanted to thank you for choosing the Holiday Inn Express & Suites in Bay City MI for your recent hospitality needs. We hope to have the opportunity to visit with you again soon. Best Regards,Bandy
4.0分
家庭亲子
The Family room assigned was a 2-room suite with a King and 2 Queens beds, just what we needed traveling with 3 grandchildren.
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酒店回复: Hello Rodney, I'm so happy to hear that our Family Suite fit your family's needs. We thank you for patronage and hope to have the opportunity to visit with you again soon. Sincerely, Tammi C.
3.0分
其他
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Cleanliness is essential, particularly in the dining room. We suggest adding more trash cans in the room as well, we only have one in the washroom. During our stay, we were disappointed to find only two pillows available for our king-size bed, which is inadequate for a couple. Other than those, we had a good stay.
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酒店回复: Hello Margarita, Thank you for taking the time to tell us about your recent visit. We truly appreciate your feedback and will take your suggestions of extra trash cans in the breakfast are under consideration. Please know that we have extra pillows available at the front desk and would be happy to supply them to you on any return visit. I am glad to hear that you had a good stay and look forward to visiting with you again soon. Tammi C.
我们在这家酒店的入住体验很不错。没什么可抱怨的。工作人员很乐于助人，房间也很干净。
很干净，每个人都很友好。我看得出来他们做了很多翻新，但还需要更多改进才能达到我住过的假日快捷酒店的标准。床硬得像石头！我花了不少钱住一晚，所以我期待着能像我习惯的假日快捷酒店一样。
酒店很干净，房间宽敞干净。我唯一要抱怨的是周六早上的早餐要到早上 7 点才开始。我们来这里参加垒球锦标赛，不得不提前退房，所以我们没能享用早餐。
住宿体验很棒
住宿体验很棒。来这里是为了医疗，办理入住手续快捷方便。我无法使用其他设施，但一切看起来都很棒。毛巾很多，房间光线充足，干净整洁。床很舒服。
这是一个舒适的房间，但它就在制冰机对面。
他们真的需要一个热水浴缸！但除此之外，住宿体验非常舒适。
我们认为酒店非常干净整洁，但住宿期间的一个缺点是枕头的种类不够丰富。
好的
The Family room assigned was a 2-room suite with a King and 2 Queens beds, just what we needed traveling with 3 grandchildren.
Cleanliness is essential, particularly in the dining room. We suggest adding more trash cans in the room as well, we only have one in the washroom. During our stay, we were disappointed to find only two pillows available for our king-size bed, which is inadequate for a couple. Other than those, we had a good stay.