Clean room, cheerful attendant, good breakfast. Not disappointed, would stay again. Bedding was snuggly.
3.0分
其他
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The staff who was on duty when we checked in was very pleasant and friendly. The young lady in the morning not so much.The drain in our room needed cleaning. I took a shower only to have standing water up to my ankles, not my idea of a clean space.
3.0分
其他
Staff and breakfast were excellent. Lobby has been updated but rooms are prehistoric with filthy carpet.
4.0分
其他
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Great service, unclean hotel overall
Max, the receptionist, was extremely friendly, helpful, and accommodating. The breakfast was well stocked and I could tell the woman running it took pride in her work, and was very friendly, even towards the kids.
The pool area didn't have many towels for guests to use (after 9pm so maybe they had just run out for the day.)
There was no bedding in our room for the sofa bed but Max was quick to grab me some when I asked. We booked a suite room for our family of 8 and the floors were pretty gross and the room definitely needs a deep cleaning. The hotel itself could use a deep cleaning or at least cleaning to baseboards and flooring ( the things that people notice when they are hoping not to bring bugs home with them!) Overall, Id rank the stay a 7.5 because Max was very kind and intentional in her welcoming of guests and I know it's not her job to keep the hotel clean. Id only return if we couldnt find a hotel closer to our destination next time because I'm a germaphobe and the bathrooms and cleanliness is a big deal for my family.
4.0分
其他
Respond to ******* messages and made it difficult to cancel the reservation with the parent in the hospital
2.0分
情侣出游
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The lobby looked nice. Our room was pretty shabby. The carpeting had stains throughout. Furniture dinged up. The office chair was dirty. Lamp shades dusty. Dead bugs in the bathroom light. The tub was slow to drain. Looking back, I absolutely should have requested a different room.
2.0分
其他
The lobby was clean, staff was pleasant but the room was not clean, beds were uncomfortable.
5.0分
其他
It’s my go to hotel when I fly to MI. It’s quiet in general, staff is nice and it’s clean.
3.0分
其他
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Never had the bed made. any day.
TV remote would only work from a foot from the TV. Defeats the term remote.
The coffee maker didn't work.
There were no cups in the room.
There were not paper and pen in the room.
The room was very noisy from the highway next to the motel.
2.0分
其他
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Not a great stay...
Tv didn't work and had to call front desk to come and reset. Bathtub didn't drain. After 1st shower, the tub was full and no one could shower after.
Clean room, cheerful attendant, good breakfast. Not disappointed, would stay again. Bedding was snuggly.
The staff who was on duty when we checked in was very pleasant and friendly. The young lady in the morning not so much.The drain in our room needed cleaning. I took a shower only to have standing water up to my ankles, not my idea of a clean space.
Staff and breakfast were excellent. Lobby has been updated but rooms are prehistoric with filthy carpet.
Great service, unclean hotel overall
Max, the receptionist, was extremely friendly, helpful, and accommodating. The breakfast was well stocked and I could tell the woman running it took pride in her work, and was very friendly, even towards the kids.
The pool area didn't have many towels for guests to use (after 9pm so maybe they had just run out for the day.)
There was no bedding in our room for the sofa bed but Max was quick to grab me some when I asked. We booked a suite room for our family of 8 and the floors were pretty gross and the room definitely needs a deep cleaning. The hotel itself could use a deep cleaning or at least cleaning to baseboards and flooring ( the things that people notice when they are hoping not to bring bugs home with them!) Overall, Id rank the stay a 7.5 because Max was very kind and intentional in her welcoming of guests and I know it's not her job to keep the hotel clean. Id only return if we couldnt find a hotel closer to our destination next time because I'm a germaphobe and the bathrooms and cleanliness is a big deal for my family.
Respond to ******* messages and made it difficult to cancel the reservation with the parent in the hospital
The lobby looked nice. Our room was pretty shabby. The carpeting had stains throughout. Furniture dinged up. The office chair was dirty. Lamp shades dusty. Dead bugs in the bathroom light. The tub was slow to drain. Looking back, I absolutely should have requested a different room.
The lobby was clean, staff was pleasant but the room was not clean, beds were uncomfortable.
It’s my go to hotel when I fly to MI. It’s quiet in general, staff is nice and it’s clean.
Never had the bed made. any day.
TV remote would only work from a foot from the TV. Defeats the term remote.
The coffee maker didn't work.
There were no cups in the room.
There were not paper and pen in the room.
The room was very noisy from the highway next to the motel.
Not a great stay...
Tv didn't work and had to call front desk to come and reset. Bathtub didn't drain. After 1st shower, the tub was full and no one could shower after.