酒店回复: Thank you for taking the time to leave a review and for rating us 8 out of 10. We’re glad to know you had a generally positive experience.If there's anything specific we could have done to make your stay even better, we’d love to hear your feedback. Your insights help us improve and provide an even more comfortable experience for all our guests.We hope to welcome you back again soon!Warm regards,Team Sonesta

酒店回复: Thank you for your feedback, and we truly appreciate you taking the time to share your experience.We're glad to hear that you enjoyed your room and would consider staying with us again, that means a lot. We apologize for the inconvenience you experienced during check-out and not being able to receive your receipt at that time. Please note that we have already sent a copy of your receipt to your email.Thank you also for pointing out the issue with the TV remote. Cleanliness is very important to us, and your comments help us improve. We’ve followed up with our housekeeping team to ensure better attention to detail moving forward.We look forward to welcoming you back for an even better stay in the future.Warm regards,Team Sonesta.

酒店回复: Thank you for your kind review. We’re delighted to hear that your recent stay was just as enjoyable as your visit in 2022. It’s always a pleasure to welcome returning guests, and we truly appreciate your continued trust.We’re glad you enjoyed the breakfast options, found the property well-maintained, and had a positive experience with our friendly, helpful staff. Feedback like yours motivates us to continue delivering exceptional service.We look forward to welcoming you back again soon!

酒店回复: Thank you for taking the time to share your recent experience with us. We truly value your loyalty and are sorry to hear that your stay did not meet the expectations you've come to associate with your previous visits.We understand your disappointment regarding the change in brand affiliation and the confusion surrounding your reservation. We sincerely apologize for any inconvenience this caused and for the delay during check-in. Your feedback highlights areas where we need to improve our communication and booking processes, and we are actively working to ensure a smoother experience for all our guests.We're also sorry to hear about the condition of the bathroom in your room. Maintenance issues like missing tile grout are not in line with our standards, and we will address this with our engineering team immediately to prevent similar concerns in the future.Your comfort and satisfaction are important to us, and we appreciate your feedback as it helps us improve. Should you choose to stay with us again, we hope to have the opportunity to provide you with a much-improved experience.Warm regards,Team Sonesta.

酒店回复: Thank you so much for sharing your positive feedback about your recent stay at Sonesta Essential Junction City. We are thrilled to hear that you had a great experience and that we were able to meet your expectations. We truly appreciate you taking the time to share your experience, and we hope to welcome you back again soon.If there’s anything we can do to make your next stay even better, please don’t hesitate to let us know!Regards, Team Sonesta

酒店回复: Thank you for taking the time to share your thoughts and feedback regarding your recent stay at Sonesta Essential Junction City. We sincerely want to apologize for the issues you encountered during your stay. We value your feedback as it helps us continuously improve and ensure that every guest enjoys a comfortable and enjoyable stay. Thank you, please do not hesitate to reach out to us directly. We would love the opportunity to make it right.Regards, Team Sonesta

酒店回复: Thank you so much for your kind feedback! We're delighted to hear you enjoyed the comfy bed, great shower, and fantastic breakfast. It’s always a pleasure to know our guests had a great stay. We look forward to welcoming you back again soon!Warm regards,Team Sonesta

酒店回复: Thank you for the great review! We're so glad you enjoyed your stay and appreciated the value. Miss Jenny will be happy to hear your kind words, she's a wonderful part of our team. We hope to see you again soon!Team Sonesta

酒店回复: Thank you so much for sharing your positive feedback about your recent stay at Sonesta Essential Junction City. We are thrilled to hear that you had a great experience and that we were able to meet your expectations. We truly appreciate you taking the time to share your experience, and we hope to welcome you back again soon.If there’s anything we can do to make your next stay even better, please don’t hesitate to let us know!Regards, Team Sonesta

酒店回复: Thank you so much for the kind words! We’re thrilled to hear you enjoyed our pet-friendly atmosphere, great breakfast, and warm hospitality. We’d love to welcome you back anytime, and we truly appreciate you sharing your experience!