Room was nice, small suite, worked well. Staff was nice. Good parking. Needs a bigger sign, they are at the end of the driveway.
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酒店回复: Dear Valued Guest, Thank you for staying with us and we really appreciate your feedback.
2.0分
商务出差
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Gosh, I have stayed here many times. Gave them pass after pass for odd things like the TV not working, forgot to clean the room, dirty sheets, etc. Now I’m done. Never again will I spend a dollar here. All previous passes in one stay PLUS I paid for a bigger room but the cleaners live in them so obviously we can’t have them, but we can pay for it. They’ll say my mistake whilst taking your money. The fake spray to cover up the smell should’ve told me all I needed to know. Bumpy beds with dirty laundry is what you crave! Pick this hole in the wall.
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酒店回复: Thank you for taking the time to share your feedback. We're truly sorry to hear about your experience and that we’ve fallen short of your expectations over multiple visits. Please accept our sincerest apologies for the inconvenience and frustration you’ve encountered — particularly regarding cleanliness, room assignments, and service consistency. These issues are not reflective of the standards we aim to uphold.We take all guest concerns seriously and will be thoroughly reviewing your comments with our team to ensure they are addressed and corrective action is taken where needed. While we regret that we’ve lost your trust, we do appreciate the feedback as it helps us improve.If you’re open to it, we would welcome the opportunity to speak with you directly to better understand the situation and make things right.
4.0分
商务出差
Staff was helpful. I mistakenly left some items behind during check-out. Returned days later and learned they hand packaged up my belongings. Good staff
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酒店回复: Thank you so much for your kind words! We're glad to hear that our staff was able to assist you and ensure your belongings were safely returned. Providing thoughtful and attentive service is something we take great pride in, and it’s wonderful to know our team made a positive impression.We hope to welcome you back again soon!
4.0分
其他
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The room was spacious. Kitchen was sufficient. Everything was pretty clean. Linens and pillows were very nice. Plenty of hangers and places to put clothing and such. There was a TV in the living room and each of the bedrooms. A/C was great. They were also able to put my son in a room right across the hall from us, which was perfect.
Only things I could complain about were that the phone did not work, the extra fan they brought me didn't work, and the water smelled very strongly of chlorine. Oh, and the task chair at the desk was dangerous to sit in.
Otherwise, the room was lovely. :)
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酒店回复: Thank you so much for taking the time to share your feedback! We're thrilled to hear that you enjoyed the spacious room, well-equipped kitchen, and the overall cleanliness and comfort of your stay. It’s great to know that the A/C kept you comfortable and that our team was able to accommodate your request to have your son’s room conveniently located across the hall — we're glad that worked out perfectly!We also truly appreciate you pointing out the areas where we can improve. We're sorry to hear about the issues with the phone, fan, and desk chair, as well as the strong chlorine smell in the water. Please know we take these comments seriously and have shared them with our maintenance team for immediate follow-up to ensure a better experience for future guests.Thank you again for your thoughtful review. We hope to welcome you back again soon for an even better stay!
1.0分
其他
The room smelled like urine throughout, the space felt dirty and I was not able to get another room.
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酒店回复: Dear Guest, Thank you so much for taking the time to leave your feedback about your stay and our property. We do understand that there was some inconveniences during your stay and we would like to apologize for that. We are always looking to improve ourselves to fulfill the needs of our guests. Thank you.
帮别人订的，没有听到投诉，应该不错吧。
酒店很棒，24小时服务随时准备为您提供帮助。房间舒适，空调超级好用。您不会有任何抱怨。
4 人间的浴室里只放了 2 条毛巾，而且浴室清洁得不太好，房间里也没有味道。
一切都非常干净，床也很舒服。这里非常安静，而且靠近机场和美食广场。
4 人间只提供 2 条毛巾，而且浴室清洁得也不好。
Room was nice, small suite, worked well. Staff was nice. Good parking. Needs a bigger sign, they are at the end of the driveway.
Gosh, I have stayed here many times. Gave them pass after pass for odd things like the TV not working, forgot to clean the room, dirty sheets, etc. Now I’m done. Never again will I spend a dollar here. All previous passes in one stay PLUS I paid for a bigger room but the cleaners live in them so obviously we can’t have them, but we can pay for it. They’ll say my mistake whilst taking your money. The fake spray to cover up the smell should’ve told me all I needed to know. Bumpy beds with dirty laundry is what you crave! Pick this hole in the wall.
Staff was helpful. I mistakenly left some items behind during check-out. Returned days later and learned they hand packaged up my belongings. Good staff
The room was spacious. Kitchen was sufficient. Everything was pretty clean. Linens and pillows were very nice. Plenty of hangers and places to put clothing and such. There was a TV in the living room and each of the bedrooms. A/C was great. They were also able to put my son in a room right across the hall from us, which was perfect.
Only things I could complain about were that the phone did not work, the extra fan they brought me didn't work, and the water smelled very strongly of chlorine. Oh, and the task chair at the desk was dangerous to sit in.
Otherwise, the room was lovely. :)
The room smelled like urine throughout, the space felt dirty and I was not able to get another room.