We've stayed here twice. It's a nice, clean hotel with friendly staff and typical breakfast. The air conditioning worked great, had a hot shower, and slept good. There's several restaurants, shopping, and groceries close by. I will use again when in Ohio.
展开
酒店回复: Hi Kristal, Thank you for sharing your experience and for choosing to stay with us again. We’re glad to hear that you found the accommodations clean, the staff friendly, and the amenities, such as the air conditioning and hot shower, in great working order. It’s also wonderful that you enjoyed a comfortable night’s rest and found the nearby dining and shopping options convenient. Your continued trust and satisfaction mean a lot, and it’s always rewarding to know that our efforts to maintain a pleasant and welcoming environment contribute to a positive stay.
5.0分
情侣出游
There for a wedding. Close to the venue. Very clean. Breakfast was good. Manager was so nice.
展开
酒店回复: Hi Jennifer, Thank you for sharing your experience with us. We’re delighted to hear that our location was convenient for your wedding event and that you found the property very clean and well-maintained. It’s wonderful to know you enjoyed the breakfast and that our manager left a positive impression with their kindness and professionalism. Your feedback reflects the care and effort our team puts into ensuring guests feel comfortable and well looked after during their stay.
4.0分
商务出差
The room was very clean and the hotel was very upkept. The only thing I wasnt impressed by was the continental breakfast but overall a 7/10
展开
酒店回复: Thank you for sharing your feedback with us. We’re glad to hear that you found your room very clean and appreciated the overall upkeep of the hotel, as maintaining a comfortable environment for our guests is always a top priority. We understand that the continental breakfast did not fully meet your expectations, and we appreciate your honesty as it helps us evaluate our offerings. It’s great to know that, despite this, your stay was still enjoyable and earned a solid 7/10 from you.
5.0分
情侣出游
展开
Clean, comfortable, quiet room. Very friendly staff. Good internet, etc. Couple nice restaurants close by. Regular Comfort Inn breakfast, which was very good. Our visit was everything we could expect, and more.
展开
酒店回复: Hi steverU9756UO, Thank you so much for your kind review! We’re delighted to hear that you had such a pleasant stay with us. It’s wonderful to know you found your room clean, comfortable, and quiet, and that our team’s friendliness made a positive impression on your visit. We’re also glad you enjoyed the reliable internet, the nearby dining options, and our breakfast selection. Your comment that your visit was “everything you could expect, and more” truly makes our day. Our goal is always to provide comfort, value, and warm hospitality, and it’s so rewarding to know we succeeded during your stay. We sincerely appreciate your feedback and look forward to welcoming you back the next time your travels bring you to the area.
2.0分
其他
展开
Rooms are very outdated, breakfast was horrible and dirty tables every time we went down to eat in the morning. Pool is dirty looking wouldn’t ever stay here again.. pay extra stay somewhere else. Staff was nice little English
展开
酒店回复: Hello Shannon,Thank you for taking the time to share your feedback. We sincerely apologize that your experience did not meet your expectations. We understand that the condition of the rooms and the cleanliness of the breakfast area are crucial for a pleasant stay, and we appreciate your comments regarding these issues. Your insights about the pool will also be addressed with our team to ensure better maintenance moving forward. We’re glad to hear that you found our staff to be nice; we strive to provide friendly service to all our guests. We hope you might consider giving us another chance in the future.Warm Regards, Guest Relations Manager Comfort Inn & Suites Middletown - Franklin
5.0分
商务出差
Work trip
Short notice work trip. They was super accommodating. Great friendly service. Would stay again.
展开
酒店回复: Dear Lawrence,We're delighted to read your 10-star review following your recent work trip. It's wonderful to know that you found our team to be accommodating and friendly. Your kind words about our service are truly appreciated. We're thrilled to hear that you would choose to stay with us again. Thank you for taking the time to share your experience. We look forward to welcoming you back on your next visit.Warm Regards,Guest Relations ManagerComfort Inn & Suites Middletown - Franklin.
4.0分
商务出差
Had my camper with me and the parking lot was small, very hard to get in and out.
5.0分
家庭亲子
展开
Convenient, close to highway and many restaurants.
Most comfortable beds and pillows.
Unfortunately a incidental charge if 50.00 U.S. was put on my card as I booked through *******, which has not been reimbursed yet??
展开
酒店回复: Hi Catherine! Thank you for sharing your experience! We're delighted you found the location convenient and the beds and pillows exceptionally comfortable. Regarding the incidental charge, these are typically released after check-out depending on your bank's processing time. We recommend monitoring your account, but we’re glad the rest of your stay met your expectations. Safe travels!
5.0分
其他
展开
Nice clean and especially quiet. 👌 Nice selection of restaurants walking distance away. The bad part is ,almost no WIFI on 3rd floor south. Didnt bother us that,but it would someone else..stayed 2nights.Breakfast is the normal,same hot food both days.
展开
酒店回复: Dear Randall,Thank you for taking the time to share your wonderful 10-star review of your recent stay at Comfort Inn & Suites Middletown - Franklin. We're thrilled to hear that you enjoyed the quiet and cleanliness of our establishment, as well as the variety of restaurants within walking distance. Your positive remarks truly brighten our day!We do appreciate your feedback about the WIFI on the 3rd floor south. Your comments are important to us and help us to continuously improve our guest experience. We understand how essential reliable internet can be, especially when traveling. Rest assured, we will look into this matter for the comfort of future guests. We hope to welcome you back soon for another pleasant stay, complete with our delicious breakfast!Warm Regards,General ManagerComfort Inn & Suites Middletown - Franklin
一切都很棒，我们最终住了四晚。
We've stayed here twice. It's a nice, clean hotel with friendly staff and typical breakfast. The air conditioning worked great, had a hot shower, and slept good. There's several restaurants, shopping, and groceries close by. I will use again when in Ohio.
There for a wedding. Close to the venue. Very clean. Breakfast was good. Manager was so nice.
The room was very clean and the hotel was very upkept. The only thing I wasnt impressed by was the continental breakfast but overall a 7/10
Clean, comfortable, quiet room. Very friendly staff. Good internet, etc. Couple nice restaurants close by. Regular Comfort Inn breakfast, which was very good. Our visit was everything we could expect, and more.
Rooms are very outdated, breakfast was horrible and dirty tables every time we went down to eat in the morning. Pool is dirty looking wouldn’t ever stay here again.. pay extra stay somewhere else. Staff was nice little English
Work trip
Short notice work trip. They was super accommodating. Great friendly service. Would stay again.
Had my camper with me and the parking lot was small, very hard to get in and out.
Convenient, close to highway and many restaurants.
Most comfortable beds and pillows.
Unfortunately a incidental charge if 50.00 U.S. was put on my card as I booked through *******, which has not been reimbursed yet??
Nice clean and especially quiet. 👌 Nice selection of restaurants walking distance away. The bad part is ,almost no WIFI on 3rd floor south. Didnt bother us that,but it would someone else..stayed 2nights.Breakfast is the normal,same hot food both days.