酒店回复: Thank you so much for your kind comments about our hotel. We are so pleased to hear that you were comfortable.
2.0分
其他
The carpeting was filthy and the room smelled terrible.
The staff was very friendly though.
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酒店回复: Thank you for doing a review of our hotel. I am sorry that you didn't have a great experience while staying with us. Your feedback will help to improve our hotel. Again I am sorry you didn't have a great stay. I hope that you will stay with us again in the future to see that it was just a one time incident.
1.0分
家庭亲子
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08/29/2025 So we arrive and get room 105, walked in and automatically get hit with mildew and mold toxic smell. I’m like okay well maybe it will go away, yeah right. The tv was broke we couldn’t watch tv so I said let’s go up front. We go up front and told her tv is broke and it smells bad. She said I can move you. She moved us to 111, walked in and the smell was not nearly as bad but the entire carpet was wet/damp. The shower had mold on the walls where you caulk and the bathroom didn’t even have an exhaust fan to suck the steam out or anything. The phone was broken and there was dirty stained curtains. The ac unit barely worked but I just drove almost 500 miles I’m ready to go to bed and leave. I woke up and instantly was coughing wheezing and searched for my meds, which I have for my lungs. I forgot my inhaler at home luckily I didn’t need it. We left before checkout at 730am it was terrible!!! Do not recommend
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酒店回复: First thank you for taking the time to do a review of our hotel. We apologize for not meeting your expectations. We strive to make sure all our guest enjoy their stay with us. Your feedback helps us improve on the guest experience and get the issues fixed. We hope that you will consider staying with us again so you can see that it was just a one time incident.
1.0分
商务出差
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Unhappy
The place smell of mold and the lady at the front desk that night was really nice and found us another room. Now the room didn’t smell of mold bad. The tub was dirty. At this point o was over this place.
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酒店回复: I am sorry to hear that we didn't meet your expectations. We strive to ensure all our guest enjoy their stay. We will make sure to address your concerns and correct them. We hope that you will stay with us again to see that this was just a one time thing.
1.0分
其他
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There were big cockroaches in my room. When I went to tell the stamp Cheryl, she beloved at me too, another guest by stating they won’t harm you. She laughed with the other guests and did not take my concern. Well, it was very dismissive when I asked for the manager, she showed me where to get the card instead of getting it for me then pulled on her name tag and say her name was Cheryl The second room she put me in the TV did not work and she had no concern but I stayed there until I got the service. I deserve by the way, which I never received. She did put me into another room at the end of the hall. I was finally in place by midnight to go to sleep, knowing I was leaving in the morning, headed back to Florida. She was very nonchalant and did not take my concern. Seriously, I have a phobia when it comes to bugs, but her position is they’re not gonna get me that they are just water bugs. As often as myself and my family stays there, I am very upset with the service I receive. The dismissiveness let me see that Cheryl didn’t care and to have a conversation with another guest about the bugs in my presence is highly unprofessional. I have never had a problem at the hotel even when I slipped in the shower because the slip mat was not there. I chose not to make a claim or note on the hotel and told the staff who was very friendly that I was OK. to have this relationship with the Hotel and then get treated like this is unacceptable.
I will be back the week of Thanksgiving and hop
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酒店回复: Thank you for taking time to do a review of our hotel. I sincerely apologize for the stay you had. We always want all our guest to have the greatest stay with us and the experience you had isn't how we operate. I had reprimanded the front desk attendant for the way she handled the situation. We are addressing the other issues you had. I hope that if you are ever in the area again you will give us a second chance to show you that isn't the experience that we offer when staying with us.
5.0分
情侣出游
The king room was spacious though the bathroom was a tad on the small side for someone who is 6’2. Otherwise it was a great room.
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酒店回复: Thank you so much for your review and for your recent stay with us. I am aware of the issue with the bathroom being a tad small, as I am 6'2 as well. Hopefully the dimensions will be upgraded once we receive a renovation.
5.0分
其他
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Great stop on our family trip
We always stay here on our way to Florida for our summer family vacation. The staff is wonderful and so kind. The rooms are always clean and the shower great. It’s a perfect stop in our way and the only place we’ve stayed in Vicksburg!
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酒店回复: We are so pleased that you have decided to come back and see us! Guests such as yourself are hat help us to function as a property. we hope that you enjoyed your vacation and we hope to see you for a return visit!
5.0分
其他
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Hotel was wonderful and the staff was amazing however the only problem I had was the air conditioning filter needs replaced bc it had the room with a mildew smell
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酒店回复: Thank you for taking the time to do a review of our hotel. I appreciate you letting us know about the issue you had. I will get with the department head and have it taken care. We hope to see you again in the future.
3.0分
情侣出游
We paid 189 dollars for a room and it's pretty crappy that we had to pay for breakfast , should of been included with our stay
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酒店回复: I thank you for doing a review of our hotel. I am sorry that you had a bad experience. I hope you will stay with us again in the future.
3.0分
其他
I have stayed at this project before and had a great overall experience. I was disappointed to see roaches in my bathroom.
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酒店回复: Thank you for taking the time to do a review of our hotel. We greatly appreciate guest feedback. I am so sorry that you had that experience while staying with us. I will get with maintenance and have that taken care of. I hope that you will stay with us again in the future.
非常适合过夜。距离市中心较远，因此如果您想参观维克斯堡市中心，则必须开车。酒店旁边有一家墨西哥餐厅，除此之外就没什么了。结构状况良好，房间清洁度良好。
The carpeting was filthy and the room smelled terrible.
The staff was very friendly though.
08/29/2025 So we arrive and get room 105, walked in and automatically get hit with mildew and mold toxic smell. I’m like okay well maybe it will go away, yeah right. The tv was broke we couldn’t watch tv so I said let’s go up front. We go up front and told her tv is broke and it smells bad. She said I can move you. She moved us to 111, walked in and the smell was not nearly as bad but the entire carpet was wet/damp. The shower had mold on the walls where you caulk and the bathroom didn’t even have an exhaust fan to suck the steam out or anything. The phone was broken and there was dirty stained curtains. The ac unit barely worked but I just drove almost 500 miles I’m ready to go to bed and leave. I woke up and instantly was coughing wheezing and searched for my meds, which I have for my lungs. I forgot my inhaler at home luckily I didn’t need it. We left before checkout at 730am it was terrible!!! Do not recommend
Unhappy
The place smell of mold and the lady at the front desk that night was really nice and found us another room. Now the room didn’t smell of mold bad. The tub was dirty. At this point o was over this place.
There were big cockroaches in my room. When I went to tell the stamp Cheryl, she beloved at me too, another guest by stating they won’t harm you. She laughed with the other guests and did not take my concern. Well, it was very dismissive when I asked for the manager, she showed me where to get the card instead of getting it for me then pulled on her name tag and say her name was Cheryl The second room she put me in the TV did not work and she had no concern but I stayed there until I got the service. I deserve by the way, which I never received. She did put me into another room at the end of the hall. I was finally in place by midnight to go to sleep, knowing I was leaving in the morning, headed back to Florida. She was very nonchalant and did not take my concern. Seriously, I have a phobia when it comes to bugs, but her position is they’re not gonna get me that they are just water bugs. As often as myself and my family stays there, I am very upset with the service I receive. The dismissiveness let me see that Cheryl didn’t care and to have a conversation with another guest about the bugs in my presence is highly unprofessional. I have never had a problem at the hotel even when I slipped in the shower because the slip mat was not there. I chose not to make a claim or note on the hotel and told the staff who was very friendly that I was OK. to have this relationship with the Hotel and then get treated like this is unacceptable.
I will be back the week of Thanksgiving and hop
The king room was spacious though the bathroom was a tad on the small side for someone who is 6’2. Otherwise it was a great room.
Great stop on our family trip
We always stay here on our way to Florida for our summer family vacation. The staff is wonderful and so kind. The rooms are always clean and the shower great. It’s a perfect stop in our way and the only place we’ve stayed in Vicksburg!
Hotel was wonderful and the staff was amazing however the only problem I had was the air conditioning filter needs replaced bc it had the room with a mildew smell
We paid 189 dollars for a room and it's pretty crappy that we had to pay for breakfast , should of been included with our stay
I have stayed at this project before and had a great overall experience. I was disappointed to see roaches in my bathroom.