Staff was ok. Kinda of odd? Mattresses were terrible. I am not a ‘mattress’ connoisseur but, these were old, creaky and lumpy. Overall price was right for a one night stay.
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3.0分
家庭亲子
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It wasn’t as clean and kept up as I would’ve liked. The beds are old and pretty uncomfortable. Old mattresses. My room was not cleaned well. There were hairs on the floor in the bathroom, as well as the toilet paper roll was near empty.
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5.0分
其他
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We had a good size suite with a 2 burner stove top, a large microwave, and a large refrigerator. The staff were very friendly and its close to several restaurants. I really enjoyed my stay.
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酒店回复: Thank you for taking the time to leave a review. We look forward to your next stay with us!
5.0分
家庭亲子
The hotel was quiet and clean. It is off the beaten pass but near the restaurants and shopping centers.
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酒店回复: Thank you for taking the time to leave a review, We look forward to your next stay with us!
2.0分
其他
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Locked out room before check out time
The hotel is decent for the purpose which i need. Nothing spectacular about it. Check out time is at noon. I rushed to returned to my room at 1150 to grab my things, only to find the room key had been disabled. There was no one at the front desk as usual and no apologies for the inconvenience as i had to return to desk, back to my car for ID just to get in a room that i had not checked out of nor was i late checking out of
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1.0分
商务出差
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The property is well maintained however, all except one manager, and my house keeper ( Emma I believe) was attentive and actually cared about the comfortability of the guest. Most of the time if you needed anything from the front desk, you would have to call the front desk, which isnt terribly back, if when they finally did come to help, it was valuable service. The customer service just wasn't in line with paying $3500 dollars every 14 days. Night shift was the worst, the person working couldnt simply keep coffee cups in stock, or keep the coffee machine functioning and ready for the next morning, especially early morning workers like me. I wish it was a better experience as I like the area, and the hotel.
The last straw for me was to be threatened to file a police report against me when i literally was away from the room at home for 5 nights, which means if I can allow my things to occupy a room while they recieve a free $1000 worth of loding, then having to be responsible for a few hundred dollars wasnt an issue. Better problem solving, critical thinking and common sense needs to be applied.
酒店回复: Thank you for taking the time to leave a review.
3.0分
家庭亲子
Not bad, but great. No lobby at all. Also a lot of pot smokers.
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4.0分
其他
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Everything was fine except we felt the beds were too hard and could hear the neighbors talking and laughing through the connecting door - making it difficult to fall or stay asleep
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酒店回复: Thank you for taking the time to leave a review and bring this to our attention. We look forward to your next stay with us. We will put you up high and away from anyone if possible. Have a wonderful day!
1.0分
其他
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Checked in for the night for my wife's birthday around 11:00 pm and went to bed soon after. We woke up to ants crawling on us in the bed, and upon closer inspection of the room once the lights were turned on, we found them in the bathroom, on the kitchenette, and both night stands. Absolutely disgusting. It was also aparent that the bare minimum had been done in cleaning the tub, and even at the cheap price, everything "felt" cheap for what we paid. Would give "0" stars if I could.
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酒店回复: Thank you for the review. I do apologize for the inconvenience, however, were you able to speak with a manager about these issues while on property? I hope in the future we can better assist you.
没有热水
Staff was ok. Kinda of odd? Mattresses were terrible. I am not a ‘mattress’ connoisseur but, these were old, creaky and lumpy. Overall price was right for a one night stay.
It wasn’t as clean and kept up as I would’ve liked. The beds are old and pretty uncomfortable. Old mattresses. My room was not cleaned well. There were hairs on the floor in the bathroom, as well as the toilet paper roll was near empty.
We had a good size suite with a 2 burner stove top, a large microwave, and a large refrigerator. The staff were very friendly and its close to several restaurants. I really enjoyed my stay.
The hotel was quiet and clean. It is off the beaten pass but near the restaurants and shopping centers.
Locked out room before check out time
The hotel is decent for the purpose which i need. Nothing spectacular about it. Check out time is at noon. I rushed to returned to my room at 1150 to grab my things, only to find the room key had been disabled. There was no one at the front desk as usual and no apologies for the inconvenience as i had to return to desk, back to my car for ID just to get in a room that i had not checked out of nor was i late checking out of
The property is well maintained however, all except one manager, and my house keeper ( Emma I believe) was attentive and actually cared about the comfortability of the guest. Most of the time if you needed anything from the front desk, you would have to call the front desk, which isnt terribly back, if when they finally did come to help, it was valuable service. The customer service just wasn't in line with paying $3500 dollars every 14 days. Night shift was the worst, the person working couldnt simply keep coffee cups in stock, or keep the coffee machine functioning and ready for the next morning, especially early morning workers like me. I wish it was a better experience as I like the area, and the hotel.
The last straw for me was to be threatened to file a police report against me when i literally was away from the room at home for 5 nights, which means if I can allow my things to occupy a room while they recieve a free $1000 worth of loding, then having to be responsible for a few hundred dollars wasnt an issue. Better problem solving, critical thinking and common sense needs to be applied.
Not bad, but great. No lobby at all. Also a lot of pot smokers.
Everything was fine except we felt the beds were too hard and could hear the neighbors talking and laughing through the connecting door - making it difficult to fall or stay asleep
Checked in for the night for my wife's birthday around 11:00 pm and went to bed soon after. We woke up to ants crawling on us in the bed, and upon closer inspection of the room once the lights were turned on, we found them in the bathroom, on the kitchenette, and both night stands. Absolutely disgusting. It was also aparent that the bare minimum had been done in cleaning the tub, and even at the cheap price, everything "felt" cheap for what we paid. Would give "0" stars if I could.