We were exhausted by the time we arrived. The night was very peaceful and we had no issues. Breakfast convenient.
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酒店回复: Thank you for your wonderful 5-star review! We’re thrilled to hear that your stay at Hampton Inn Hendersonville was peaceful and comfortable, and that you found our breakfast convenient. We truly appreciate your kind words and look forward to welcoming you back on your next visit!
5.0分
其他
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Love it
A hidden gem! This beautiful inn has everything you need for a relaxing getaway—peaceful walking trails, spotless rooms, a delicious breakfast, a charming gift shop, a sandy beach area, and even a fun playground for kids. It’s the perfect place to disconnect, recharge, and enjoy nature and family time.
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酒店回复: Thank you so much for your kind words! It sounds like you had a wonderful stay. However, it appears this review may have been intended for a different property, as it doesn’t match our hotel. We appreciate you taking the time to share your experience nonetheless!
4.0分
其他
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An Aging Beauty
Built in 1986, the hotel is just fine. It is showing its age, lacking the openness of more modern hotel lobbies. The breakfast offerings were OK, though near the end of the 6-9 a.m. window, when the attendant was asked if she had additional syrup for the waffles, she replied, "No!" That negated any tip she might have received.
Our room was spacious and clean, with a TV that offered more stations than usual, including some premium choices. Our bed was comfortable, and the A/C was quiet. In the bathroom, the toilet was low to the ground, and the sink did not give too much room for personal possessions. Overall, though, we were satisfied with the accommodations.
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酒店回复: Thank you for taking the time to share your feedback. We’re glad to hear that you found your room spacious, clean, and comfortable. We also appreciate your observations regarding the lobby, breakfast service, and bathroom layout, as your comments help us identify areas for improvement.It’s wonderful to know that, overall, you were satisfied with your stay. We value your input and hope to have the opportunity to welcome you back for an even better experience in the future.
5.0分
家庭亲子
The property was clean and pretty. The staff was good. The rooms are spacious and clean. Will be returning for sure!
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酒店回复: Thank you for sharing such kind feedback along with your top rating! We’re delighted that you enjoyed the comfort of our accommodations and the efforts of our team. It’s great to know the atmosphere and upkeep of the property helped make your stay a positive one. We look forward to welcoming you back on your next visit to Hendersonville.
5.0分
家庭亲子
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This was our first time at this property. Very nice place and staff was friendly. The front desk clerk even assisted my husband with downloading the first football game of the season 😊. The only issue we had was the noise from the expressway at night. That can be easily solved by requesting a room on the other side of the hotel the next rime we stay here. Because we will be coming back.
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酒店回复: Thank you for choosing to stay with us and for sharing your experience! We’re delighted to hear that our team made such a positive impression and that our front desk clerk was able to provide help to your husband—it’s always our goal to go the extra mile for our guests. We appreciate your feedback regarding the highway noise, and we’re glad you’ve found a solution for your next visit. We look forward to welcoming you back soon for another enjoyable stay!
3.0分
商务出差
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Bathroom vanity had a water leak that damaged cabinet and it showed. No doors on vanity. Also, the sleeper sofa was worn down to the foam. Looked like a cat scratched it down to the wood. Also did not look clean
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酒店回复: Thank you for sharing your observations. We apologize that aspects of the room did not meet your expectations. We take guest feedback seriously and will address the issues with the bathroom vanity and sofa with our maintenance and housekeeping teams to ensure improvements. I hope you'll be willing to give us another chance to serve you in the future, as we'd love to be able to offer you a much more satisfactory stay.
4.0分
家庭亲子
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The place was nice and clean. However, had problems in the bathroom. The commode handle was loose and there were problems with flushing. There was also a problem with the shower nozzle. It was very difficult adjusting the water temperature as the nozzle kept turning 360 degrees.
Disappointed in the breakfast that was offered and advertised. Informed at check-in that breakfast was between 6:00 am til 10:00 am. However, food was gone by 8:00 a.m. and was not replenished.
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酒店回复: Thank you for taking the time to share your feedback. We’re glad you found the property clean, but we sincerely regret the maintenance issues you experienced in the bathroom and the disappointment with breakfast. The concerns you mentioned with the plumbing fixtures will be addressed promptly by our team to ensure they do not impact future guests. We also apologize for the breakfast not being kept well-stocked as advertised—this is not the standard we strive for, and your comments will be shared with our staff so we can improve consistency and service. We truly appreciate your input and hope you’ll consider giving us another opportunity to provide you with a smoother, more enjoyable stay.
5.0分
商务出差
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Everything from staff to cleanliness of the room have been great. Because I do not like elevators, I will safe the one at this location feel small and old. It was not really a problem because they put me on the second floor so I could take the stairs. The staff was very helpful and kind.
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酒店回复: Thank you for sharing your experience! We’re delighted to hear that you found our staff helpful and the rooms clean and comfortable. We appreciate your feedback about the elevator and are glad we could accommodate you on the second floor. We look forward to welcoming you back on your next visit!
5.0分
情侣出游
Hotel is conveniently located close to the interstate and main road. Was easy for us to get around. Staff was nice.
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酒店回复: Thank you for your kind words! We’re delighted you found our location convenient and enjoyed the service from our staff. We look forward to welcoming you back on your next visit to Hendersonville.
3.0分
家庭亲子
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I stayed three nights on property and while the proximity of where I needed to be overall was great, the staff was absolutely kind, and they had sufficient gym equipment I doubt I return. I was not a fan at all of the bedding/pillows and the walls allowed me to hear what seemed to be normal volume conversation and alarms from the guests on the other side. I had to stack three pillows to remotely sleep comfortably. The thermostat, though it set at 68, did not seem to get cool enough. Could there have been a glitch with the HVAC, sure, however the bedding and being able to hear regular conversations is not something that could be remedied by reaching out to staff, nor would I have expected them to. I loved the desk and wardrobe area in the room also. I did get a great dumbbell and bike workout in, which is important to me. Breakfast selections were standard and the ladies I encountered working were just the kindest. Check-in and checkout were a breeze.
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酒店回复: Thank you for taking the time to share your feedback about your recent stay. We’re glad to hear our staff made a positive impression and that you were able to enjoy our fitness area and convenient location. We also appreciate your comments regarding the bedding, pillows, room noise, and HVAC performance. Your insights are valuable, and we will review them as we continue to improve our guest experience. Thank you again for your stay and for sharing your thoughts with us.
We were exhausted by the time we arrived. The night was very peaceful and we had no issues. Breakfast convenient.
Love it
A hidden gem! This beautiful inn has everything you need for a relaxing getaway—peaceful walking trails, spotless rooms, a delicious breakfast, a charming gift shop, a sandy beach area, and even a fun playground for kids. It’s the perfect place to disconnect, recharge, and enjoy nature and family time.
An Aging Beauty
Built in 1986, the hotel is just fine. It is showing its age, lacking the openness of more modern hotel lobbies. The breakfast offerings were OK, though near the end of the 6-9 a.m. window, when the attendant was asked if she had additional syrup for the waffles, she replied, "No!" That negated any tip she might have received.
Our room was spacious and clean, with a TV that offered more stations than usual, including some premium choices. Our bed was comfortable, and the A/C was quiet. In the bathroom, the toilet was low to the ground, and the sink did not give too much room for personal possessions. Overall, though, we were satisfied with the accommodations.
The property was clean and pretty. The staff was good. The rooms are spacious and clean. Will be returning for sure!
This was our first time at this property. Very nice place and staff was friendly. The front desk clerk even assisted my husband with downloading the first football game of the season 😊. The only issue we had was the noise from the expressway at night. That can be easily solved by requesting a room on the other side of the hotel the next rime we stay here. Because we will be coming back.
Bathroom vanity had a water leak that damaged cabinet and it showed. No doors on vanity. Also, the sleeper sofa was worn down to the foam. Looked like a cat scratched it down to the wood. Also did not look clean
The place was nice and clean. However, had problems in the bathroom. The commode handle was loose and there were problems with flushing. There was also a problem with the shower nozzle. It was very difficult adjusting the water temperature as the nozzle kept turning 360 degrees.
Disappointed in the breakfast that was offered and advertised. Informed at check-in that breakfast was between 6:00 am til 10:00 am. However, food was gone by 8:00 a.m. and was not replenished.
Everything from staff to cleanliness of the room have been great. Because I do not like elevators, I will safe the one at this location feel small and old. It was not really a problem because they put me on the second floor so I could take the stairs. The staff was very helpful and kind.
Hotel is conveniently located close to the interstate and main road. Was easy for us to get around. Staff was nice.
I stayed three nights on property and while the proximity of where I needed to be overall was great, the staff was absolutely kind, and they had sufficient gym equipment I doubt I return. I was not a fan at all of the bedding/pillows and the walls allowed me to hear what seemed to be normal volume conversation and alarms from the guests on the other side. I had to stack three pillows to remotely sleep comfortably. The thermostat, though it set at 68, did not seem to get cool enough. Could there have been a glitch with the HVAC, sure, however the bedding and being able to hear regular conversations is not something that could be remedied by reaching out to staff, nor would I have expected them to. I loved the desk and wardrobe area in the room also. I did get a great dumbbell and bike workout in, which is important to me. Breakfast selections were standard and the ladies I encountered working were just the kindest. Check-in and checkout were a breeze.