酒店回复: Thank you for taking the time to share your experience. We sincerely apologize for the disturbance you encountered during your stay, particularly with the side exit door being propped open and the noise from other guests. Please know that we take your security and comfort seriously, and we will address these concerns to ensure a safer and more peaceful environment for future guests.We’re also sorry to hear that the bed was uncomfortable. We are currently in the process of reviewing our furnishings to improve guest comfort.We appreciate your feedback and hope to have the opportunity to provide you with a better experience in the future.
2.0分
其他
原文
翻译提供方：Google
停车场施工导致进出不便。马桶摇晃。浴室角落脏乱不堪。
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酒店回复: Dear Gina,Thank you for taking the time to share your feedback with us. I sincerely apologize for the inconveniences you experienced during your stay, including the difficulty accessing our parking lot, the condition of the toilet, and the cleanliness of the bathroom corners.We are currently addressing the parking lot work to improve access, and I will ensure that our maintenance and housekeeping teams are made aware of your concerns to prevent these issues in the future. Your comfort and satisfaction are very important to us.Thank you,Front Desk
3.0分
其他
Akrontrip
Reception attendant played loud music or on her smart phone during check-in process. Unprofessional to say the least.
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酒店回复: Thank you for bringing this to our attention. We sincerely apologize for the behavior you experienced during check-in. This is certainly not the standard of service we strive to provide. Please know that we will address this matter with our team to ensure it does not happen again. We appreciate your feedback and hope to have the opportunity to provide you with a much better experience in the future.Best regards,Cynthia
5.0分
其他
We really enjoyed this hotel. The bets were very comfortable. We would return next time we come.
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酒店回复: Thank you for the amazing 10 out of 10 rating! We are so happy to hear that you really enjoyed your stay and found the beds comfortable, that’s one of the best compliments we can receive. It’s wonderful to know you’d return, and we truly look forward to welcoming you back on your next visit!Warm regards,Cynthia, Front Desk
5.0分
家庭亲子
The room was exceptionally clean, lovely walk-in shower. Staff at the front desk very friendly. Could not have asked for more. Highly recommend.
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酒店回复: Thank you so much for your kind words and for highly recommending us! We're delighted to hear you enjoyed the exceptionally clean room, the walk-in shower, and our friendly front desk team. It was a pleasure having you stay with us, and we look forward to welcoming you back again soon!Warm regards,Cynthia
5.0分
情侣出游
It was a quick stop on out way to Canada. We stopped halfway to get some rest. Was clean and comfy
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酒店回复: Thank you for the perfect 10 out of 10! We're so glad you chose to stop with us for a well-deserved rest and that you found everything clean and comfortable. We hope to see you again on your next journey!Best regards,Cynthia
酒店的设施一般，没有laundry。位置不错，去哪儿都很方便。员工都非常热情，入住时也会主动提供瓶装水。
房间不错，大堂可以办公
房间里没有微波炉。
我们首先注意到的是，不仅仅是主办理入住区域，整个酒店（A+++）的气味都令人惊叹，就连电梯都很干净，太棒了，更不用说泳池区了（A+++），我记得是海水，非常舒服。床特别舒服，浴室宽敞明亮，我爱死它了。然后是工作人员，天哪，太棒了，非常愉快，每个工作人员都非常有礼貌。食物种类丰富，冷热食物都很美味，咖啡总是新鲜的火锅！如果你睡不着觉，想喝一杯夏日咖啡，只要跟他们说一声，他们就会给你煮一壶新鲜的。总而言之，10/10
吵闹
有人一直撑着侧门，任人随意进出。听起来像是他们用这个入口放人开派对。他们一直这样下去，直到凌晨3点多。我们当时就在走廊尽头，经过接待处——不知道他们为什么允许这样做，或者他们没有对门进行安全检查。
床很旧，一点都不舒服。
停车场施工导致进出不便。马桶摇晃。浴室角落脏乱不堪。
Akrontrip
Reception attendant played loud music or on her smart phone during check-in process. Unprofessional to say the least.
We really enjoyed this hotel. The bets were very comfortable. We would return next time we come.
The room was exceptionally clean, lovely walk-in shower. Staff at the front desk very friendly. Could not have asked for more. Highly recommend.
It was a quick stop on out way to Canada. We stopped halfway to get some rest. Was clean and comfy