酒店回复: Thank you for taking the time to share your experience. We sincerely apologize for the disturbance you encountered during your stay, particularly with the side exit door being propped open and the noise from other guests. Please know that we take your security and comfort seriously, and we will address these concerns to ensure a safer and more peaceful environment for future guests.We’re also sorry to hear that the bed was uncomfortable. We are currently in the process of reviewing our furnishings to improve guest comfort.We appreciate your feedback and hope to have the opportunity to provide you with a better experience in the future.
2.0分
其他
原文
翻译提供方：Google
停车场施工导致进出不便。马桶摇晃。浴室角落脏乱不堪。
展开
酒店回复: Dear Gina,Thank you for taking the time to share your feedback with us. I sincerely apologize for the inconveniences you experienced during your stay, including the difficulty accessing our parking lot, the condition of the toilet, and the cleanliness of the bathroom corners.We are currently addressing the parking lot work to improve access, and I will ensure that our maintenance and housekeeping teams are made aware of your concerns to prevent these issues in the future. Your comfort and satisfaction are very important to us.Thank you,Front Desk
4.0分
其他
原文
翻译提供方：Google
早餐不太好
展开
酒店回复: Thank you for your review and for rating us 8 out of 10. We truly appreciate your support!We’re sorry to hear that breakfast didn’t meet your expectations. Your feedback is valuable, and we’ll be sharing your comments with our team to see how we can improve the experience for our future guests.We hope to welcome you back again soon and have the opportunity to serve you even better next time.Best regards,Cynthia Front Desk
4.0分
其他
展开
Hotel was very clean, room was a comfortable temperature, staff was very kind. We booked this hotel with our 6 week old baby because they advertise a refrigerator in the room which we needed for his milk. The fridge never got cold enough in the 2 hour timer it has. I ended up deciding to get ice to keep it cold. We didn’t have a bucket or bags for the ice so I ended up using coffee cups which of course melted fairly quickly even kept in the closed fridge. The stay was seamless other than that but that was a huge hiccup for us.
展开
酒店回复: Thank you for taking the time to share your experience with us. We’re glad to hear you found the hotel clean, comfortable, and welcoming, our team truly appreciates your kind words.I’m very sorry to hear about the issue with the refrigerator during your stay, especially since you needed it for your baby’s milk. That is an important necessity, and we understand how frustrating and stressful that situation must have been. Our refrigerators should be functioning properly, and I will have our maintenance team inspect the unit to ensure this does not happen again.Thank you again for your feedback, and we hope to have the opportunity to provide a smoother experience in the future.
4.0分
其他
展开
Everything was great. Coffee and hot water was not always piping in the lobby and there was no microwave in the room, but I was able to run it through the coffee maker in the room to heat it up. Everything was very comfortable. As expected for a Hampton Inn.
展开
酒店回复: Thank you for your thoughtful 8/10 rating and for sharing your feedback. We are glad to hear that you found everything very comfortable and enjoyed your stay with us.We appreciate your comments about the coffee, hot water, and in-room microwave. Your feedback helps us identify areas for improvement, and we’ll review these points to enhance the guest experience.Thank you again for staying with us, and we hope to welcome you back for an even better stay next time!Warm regards,CynthiaFront Desk
5.0分
其他
I had a great stay at the hampton from check in till checkout staff were helpful and ready to assist
展开
酒店回复: Thank you so much for your perfect 10 out of 10 review! We are delighted to hear that you had a great stay with us from check-in to checkout. It’s wonderful to know our team was helpful and ready to assist throughout your visit.We truly appreciate your kind words and hope to welcome you back to the Hampton again soon!Warm regards,Cynthia, Front Desk
酒店的设施一般，没有laundry。位置不错，去哪儿都很方便。员工都非常热情，入住时也会主动提供瓶装水。
房间不错，大堂可以办公
房间里没有微波炉。
我们首先注意到的是，不仅仅是主办理入住区域，整个酒店（A+++）的气味都令人惊叹，就连电梯都很干净，太棒了，更不用说泳池区了（A+++），我记得是海水，非常舒服。床特别舒服，浴室宽敞明亮，我爱死它了。然后是工作人员，天哪，太棒了，非常愉快，每个工作人员都非常有礼貌。食物种类丰富，冷热食物都很美味，咖啡总是新鲜的火锅！如果你睡不着觉，想喝一杯夏日咖啡，只要跟他们说一声，他们就会给你煮一壶新鲜的。总而言之，10/10
吵闹
有人一直撑着侧门，任人随意进出。听起来像是他们用这个入口放人开派对。他们一直这样下去，直到凌晨3点多。我们当时就在走廊尽头，经过接待处——不知道他们为什么允许这样做，或者他们没有对门进行安全检查。
床很旧，一点都不舒服。
停车场施工导致进出不便。马桶摇晃。浴室角落脏乱不堪。
早餐不太好
Hotel was very clean, room was a comfortable temperature, staff was very kind. We booked this hotel with our 6 week old baby because they advertise a refrigerator in the room which we needed for his milk. The fridge never got cold enough in the 2 hour timer it has. I ended up deciding to get ice to keep it cold. We didn’t have a bucket or bags for the ice so I ended up using coffee cups which of course melted fairly quickly even kept in the closed fridge. The stay was seamless other than that but that was a huge hiccup for us.
Everything was great. Coffee and hot water was not always piping in the lobby and there was no microwave in the room, but I was able to run it through the coffee maker in the room to heat it up. Everything was very comfortable. As expected for a Hampton Inn.
I had a great stay at the hampton from check in till checkout staff were helpful and ready to assist