Furniture had seen a better day … stained, torn, ripped up
The staff was friendly
The breakfast was nice
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酒店回复: Dear Jennifer,Thank you for being our guest and sharing your valuable feedback with us. While we are glad that you enjoyed our team's friendly service, delicious breakfast offerings, and fantastic location, we apologize if the room didn't meet your expectations. We are working to improve and will be sure to share your concerns with our team. We hope to have another chance to go above and beyond for you in the future.
5.0分
家庭亲子
Room was spacoius and perfect for our family of 5. Desk person was friendly.
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酒店回复: Tabitha, we're delighted to hear that the room at Staybridge Suites Grand Forks catered perfectly to your family of five! It’s wonderful to know that our front desk colleague's friendliness added to your pleasant experience. We look forward to welcoming you and your family back for another visit.
5.0分
其他
We had an excellent stay. Staff are friendly and great buffet breakfast! The ambiance is relaxing. We will be back!
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酒店回复: Dear Mary Grace,Thank you for your excellent review and for being our guest at Staybridge Suites Grand Forks. It was a pleasure to have you as our guest, and it's wonderful to hear you had everything you needed for a fantastic visit. Your kind words have made our day, and we hope they mean you'll be back to see us again soon.
4.0分
家庭亲子
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One of my rooms wasn’t correct, the staff were great got us a room similar to what I wanted and had booked but I wish they had cots and the fridge and freezer were dirty
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酒店回复: Dear Chelsea,Thank you for choosing Staybridge Suites Grand Forks. While we're sorry for any inconvenience at check-in, it was our pleasure to remedy the issue. Rest assured, our housekeeping team will focus on keeping our amenities clean and tidy. Safe travels, and come back soon.
5.0分
其他
Grandpa al
We loved Staybridge Suites. Would definily stay again.
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酒店回复: Dear Alan,Thank you for staying with us! We're so glad you enjoyed your experience, and we look forward to welcoming you back to Staybridge Suites Grand Forks soon for another great stay!
5.0分
其他
The female recipientist at the front desk was very good
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酒店回复: Dear Jack,Thank you so much for your praise of our staff. It is great to hear that we can provide you with the best and assist you wherever you have a need. Thank you again for your review. Come again soon!
3.0分
商务出差
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Clean and quiet but uncomfortable bed
My stay was quiet and clean. However, the bed was not comfortable to me and I slept very poorly. It was a very firm mattress which caused me some pain at night.
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酒店回复: Thank you for staying with us and for taking a moment to share your feedback. We're pleased you enjoyed our quiet, clean accommodations; however, we sincerely apologize for any concerns with our mattress. Our team has noted your comments for review, and we are always ready to assist however we can during your visit to ensure you have a restful night's sleep. It was a pleasure having you join us, and we hope you will consider returning someday.
5.0分
家庭亲子
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The rooms are clean and spacious with comfortable beds. The suite has separate bedrooms with a living area and kitchen. They have the nicest free breakfast I have seen at a hotel. Friendly staff. Book it!
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酒店回复: Glenda, Thank you so much for this great review! We hope to see you again soon!
5.0分
其他
The hotel and its facilities is maintained very well.
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酒店回复: Dear Lawrence,Thank you for your kind words. We're delighted to hear that you enjoyed your stay with us, especially our facilities. It was a pleasure having you, and we look forward to welcoming you back soon.
我们一家五口在这里住得很舒服，厨房设施也很齐全。唯一遗憾的是泳池水温太低了，没法下水。
The location was wonderful
The room was really dated/ run down
Furniture had seen a better day … stained, torn, ripped up
The staff was friendly
The breakfast was nice
Room was spacoius and perfect for our family of 5. Desk person was friendly.
We had an excellent stay. Staff are friendly and great buffet breakfast! The ambiance is relaxing. We will be back!
One of my rooms wasn’t correct, the staff were great got us a room similar to what I wanted and had booked but I wish they had cots and the fridge and freezer were dirty
Grandpa al
We loved Staybridge Suites. Would definily stay again.
The female recipientist at the front desk was very good
Clean and quiet but uncomfortable bed
My stay was quiet and clean. However, the bed was not comfortable to me and I slept very poorly. It was a very firm mattress which caused me some pain at night.
The rooms are clean and spacious with comfortable beds. The suite has separate bedrooms with a living area and kitchen. They have the nicest free breakfast I have seen at a hotel. Friendly staff. Book it!
The hotel and its facilities is maintained very well.