The property overall was pretty decent, and clean. The area where the hotel is located wasn’t the nicest, but overall we felt pretty safe. Our room had a toilet that had a handle that would stick and the toilet would continue to run unless you jiggled the handle. The sink needs to be unclogged. It took a long time for the water to drain.
We did report it when we checked out. The breakfast was pretty decent, but the prepackaged scrambled eggs were loaded with sodium.
Overall the staff was pretty friendly.
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酒店回复: It's truly good to hear that you found our property clean and our team friendly, and that you felt safe with us. We're certainly sorry to learn about the issues with your room's toilet and sink, and we appreciate you bringing those maintenance concerns to our attention when you checked out. We've also noted your comments regarding the breakfast, particularly the prepackaged scrambled eggs.Please know that our team is looking into the maintenance items you mentioned for your room immediately to ensure everything is in proper working order. Your feedback on our complimentary breakfast is also valuable, and we'll certainly take it into consideration as we review our menu. We hope to welcome you back again soon for an even more comfortable and enjoyable visit.
5.0分
其他
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Great energy in Roxboro Hampton Inn!!
Hampton Inn is always my go to spot when coming to Roxboro visiting family. The highlight of my visit is see Ms. Bella and attempt to match her energy. The other highlight is seeing Ms. Pam and seeing her newest style from hair design/color to clothing. Look forward to visiting again in the near future.
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酒店回复: Thank you so much for your wonderful review! We’re delighted to hear that Hampton Inn Roxboro is your go-to spot when visiting family. Ms. Bella and Ms. Pam will be thrilled to know they made your stay so memorable with their energy and style. We’re lucky to have them on our team, and it means so much that you look forward to seeing them each visit. We can’t wait to welcome you back again soon!
3.0分
其他
Room was ok, but no dresser. had to live out of my suitcase for 3 day stay.
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酒店回复: We appreciate you sharing your feedback about your recent stay. I am sorry to hear that the storage options in your room impacted your comfort during your time with us.Please know that we value your input and are always looking for ways to enhance our guest experience. We hope you'll consider staying at Hampton Inn Roxboro again, giving us another opportunity to provide you with a more comfortable visit.
5.0分
商务出差
Rooms were great. Pool looked dirty and unappealing. Staff was super friendly and helpful.
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酒店回复: Thank you for sharing your feedback. We’re glad to hear you enjoyed our rooms and that our staff made a positive impression during your stay. We apologize for the condition of the pool and appreciate you bringing it to our attention. Your comments help us improve, and we’ll be sure to address this with our maintenance team. We hope to welcome you back soon for an even better experience.
5.0分
家庭亲子
Hotel staff was wonderful, the really show southern hospitality. Our room was clean and quiet. We even had a chance to enjoy the pool.
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酒店回复: Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay with us and experienced true Southern hospitality from our team. It's wonderful to know your room was clean and quiet, and that you had a chance to relax by the pool as well.We truly appreciate you taking the time to share your experience, and we hope to welcome you back again soon!
5.0分
情侣出游
All staff friendly and helpful! Breakfast was a wonderful experience - Bella was a breath of fresh air and very helpful!
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酒店回复: Thank you for your fantastic review! We're delighted to hear that our staff made a positive impression and that you enjoyed your breakfast experience. Bella will be thrilled to know she stood out to you! We truly appreciate your kind words and look forward to welcoming you back for another wonderful stay!
5.0分
其他
The staff was very nice and the hotel was very clean!
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酒店回复: Thank you for sharing your positive feedback about your recent stay at Hampton Inn Roxboro. It's truly rewarding to hear that our staff made such a great impression and that you found the hotel to be very clean.Providing a welcoming atmosphere and a spotless environment for our guests is something our team takes great pride in. We hope to have the pleasure of welcoming you back to Hampton Inn Roxboro again soon!
5.0分
家庭亲子
Comfortable and clean room, staff very friendly, definitely we back soon.
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酒店回复: Thank you so much for your wonderful review! We're thrilled to hear you enjoyed your stay and found our rooms comfortable and clean. Our staff works hard to provide friendly service, and your kind words mean a lot to us. We look forward to welcoming you back soon!
2.0分
其他
Room wasn’t clean dirty clothes ruined on the floor bed
Looked slept in
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酒店回复: Thank you for bringing this to our attention. We're truly sorry to hear about the condition of your room upon arrival. This is far from the standard we aim to provide, and we completely understand how frustrating and disappointing that experience must have been.Please know that your feedback has been shared with our housekeeping and management teams so we can address this immediately and ensure it does not happen again. If you're open to it, we would appreciate the opportunity to speak with you directly to make things right.We sincerely apologize again and hope you’ll consider giving us another chance in the future.
非常好
The property overall was pretty decent, and clean. The area where the hotel is located wasn’t the nicest, but overall we felt pretty safe. Our room had a toilet that had a handle that would stick and the toilet would continue to run unless you jiggled the handle. The sink needs to be unclogged. It took a long time for the water to drain.
We did report it when we checked out. The breakfast was pretty decent, but the prepackaged scrambled eggs were loaded with sodium.
Overall the staff was pretty friendly.
Great energy in Roxboro Hampton Inn!!
Hampton Inn is always my go to spot when coming to Roxboro visiting family. The highlight of my visit is see Ms. Bella and attempt to match her energy. The other highlight is seeing Ms. Pam and seeing her newest style from hair design/color to clothing. Look forward to visiting again in the near future.
Room was ok, but no dresser. had to live out of my suitcase for 3 day stay.
Rooms were great. Pool looked dirty and unappealing. Staff was super friendly and helpful.
Hotel staff was wonderful, the really show southern hospitality. Our room was clean and quiet. We even had a chance to enjoy the pool.
All staff friendly and helpful! Breakfast was a wonderful experience - Bella was a breath of fresh air and very helpful!
The staff was very nice and the hotel was very clean!
Comfortable and clean room, staff very friendly, definitely we back soon.
Room wasn’t clean dirty clothes ruined on the floor bed
Looked slept in