Stayed at the Holiday Inn Express in Fairlawn and was very pleased with the experience. The room was spotless, the staff was genuinely kind, and the property offered a nice gym and pool that we enjoyed. The complimentary breakfast was average but convenient. The hotel’s location is also very practical for nearby shopping, dining, and highway access. Would stay again.
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酒店回复: Thank you for the great review! We appreciate your business. Happy Holidays!
4.0分
其他
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Great breakfast and staff, great location. Bed was really comfortable. Room was not very clean. Hairs on the shower, stains on the linens (bed and towels) and you could see that it was not deep cleaned in most areas. Lights flickered a lot, very noisy fridge.
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酒店回复: We appreciate your business and your feedback. We have shared this with our team members and will review the shortfalls in your stay with us. We apologize for the issues.
5.0分
情侣出游
Easy check in, decent breakfast, room was clean and spacious. Good stay fir the price!
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酒店回复: We are so happy you enjoyed your stay with us and have shared it with our staff, Our team is dedicated and want or guests to have the best stay possible. Thank you!
4.0分
家庭亲子
Felicia was very welcoming! Hotel was very clean. Breakfast was fantasic. If ever in town again, will definately stay here
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酒店回复: We apologize for the very late response to your review. We appreciate your feedback and kind words. Thank you for staying with us.
房间不如以前入住时干净。家具周围没有吸尘,床单总是从床垫上滑落。水压不太强,浴缸看起来也不太干净。没有微波炉可以加热剩菜。前台接待人员一如既往地热情周到、专业高效。早餐菜单需要改进。我选择这家酒店是因为它的地理位置和服务,但酒店地板需要彻底吸尘,而不仅仅是公共区域。
住宿体验不错,但房间需要清洁。
前台工作人员很棒,床也很舒服。然而,电视机下面的一个抽屉里有五块看起来像用过的毛巾。床单上有一大块污渍。浴缸是带喷头的按摩浴缸——喷头和过滤器很脏,淋浴喷头也很脏。
房间干净舒适。我不得不通过*******应用程序联系酒店,将我的房间从标准间改为无障碍间。处理过程轻松又专业。感谢*******,让我再次拥有完美的旅程。
不幸的是,我对这家酒店印象不佳。我经常和朋友一起旅行,或者独自旅行,所以这家酒店让我很谨慎。房间不太干净;地板和床单上都有污渍。房门有一条缝隙,看起来好像门没有完全关好。酒店的外门不太安全,不需要房间钥匙就能进去。
房间干净舒适,工作人员高效热情。早餐很丰盛,有小份奶酪煎蛋卷、松饼、培根、酸奶、香肠等等。
我们还会再来。
房间很脏,毯子没有换,我们向客房服务投诉,他们几个小时都没做任何事,直到退房的时候,我再也不会住在这里了
Stayed at the Holiday Inn Express in Fairlawn and was very pleased with the experience. The room was spotless, the staff was genuinely kind, and the property offered a nice gym and pool that we enjoyed. The complimentary breakfast was average but convenient. The hotel’s location is also very practical for nearby shopping, dining, and highway access. Would stay again.
Great breakfast and staff, great location. Bed was really comfortable. Room was not very clean. Hairs on the shower, stains on the linens (bed and towels) and you could see that it was not deep cleaned in most areas. Lights flickered a lot, very noisy fridge.
Easy check in, decent breakfast, room was clean and spacious. Good stay fir the price!
Felicia was very welcoming! Hotel was very clean. Breakfast was fantasic. If ever in town again, will definately stay here