酒店回复: Thanks for sharing this feedback with us, Stu!
2.0分
家庭亲子
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So they are in the middle of renovations so they can’t help that but it would have been nice to know. My first room the sing was clogged and full of brown stuff so they switched our rooms. The second room there was stains all over the couch and there was a cup of cigarettes butts on our balcony so that tells me they don’t clean very well either.
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酒店回复: Hi, Michael. Thank you for sharing your experience and for your understanding while we renovate. Regarding the issues you encountered in both rooms, that’s not the level of cleanliness we aim to provide, and we appreciate you bringing it to our attention so we can address it with our team. We hope we’ll have the chance to provide you with a much better stay in the future.
5.0分
情侣出游
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The hotel was massive, well decorated and furnished with easy access to the hotel store, a restaurant and bar and made to order as well as buffet breakfast. They also had evening reception with 2 complimentary drinks and snacks.
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酒店回复: Lisa, thank you for this feedback! We are so happy to hear you enjoyed your stay and the amenities we have to offer. We would love to welcome you back anytime in the future :)
5.0分
情侣出游
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Excellent attractive facility. Large with restaurant and bar, buffet and made to order breakfast. Evening complimentary reception drinks and snacks. Suites with bedroom and adequate kitchenette.
酒店回复: Lisa, thank you for your feedback!
5.0分
其他
Made to order breakfast
Complimentary evening drinks
Even when renovating it's such a relaxing and welcoming place to stay
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酒店回复: Jeffrey, thanks for this feedback! Our goal during renovations is to still be able to accommodate guests needs and provide a comfortable stay, we're glad we succeeded! We appreciate you choosing to stay with us and hope to see you again soon!
3.0分
其他
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The hotel is in the middle of a remodel . Plastic sheets crumbling drywall in hallways . Should be closed for remodel at least floor on which the work is being done !
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酒店回复: Margaret, we’re sorry for the inconvenience caused by the ongoing remodeling, and we truly appreciate your patience as we work to improve the hotel for a better stay :)
4.0分
家庭亲子
I liked the breakfast. The staff were friendly. Room came with good shampoo, conditioner, and hand soap
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酒店回复: Zeba, thank you for your feedback! We love to hear you enjoyed our breakfast selections, our awesome staff and of course your room :)
3.0分
其他
We were not asked if we wanted waters at check in. Also the staff made you to feel like we where a bother to check us in.
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酒店回复: Michael, we do apologize for the unwelcoming experience upon arrival. This isn’t the impression we want to leave. Thank you for bringing this to our attention.
2.0分
家庭亲子
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First room 319 had loud noises every few minutes, half of the light fixtures were not working, second room 240, toliet had loud whistle noise while filling up, tub didnt drain.
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酒店回复: Thank you for your feedback, Paul. We apologize for the noise and the fact that utilities were not working. We will be forwarding this to our maintenance team to ensure a better stay in the future.
虽然有水果和玉米饼可供选择，但种类比较有限。
比德
So they are in the middle of renovations so they can’t help that but it would have been nice to know. My first room the sing was clogged and full of brown stuff so they switched our rooms. The second room there was stains all over the couch and there was a cup of cigarettes butts on our balcony so that tells me they don’t clean very well either.
The hotel was massive, well decorated and furnished with easy access to the hotel store, a restaurant and bar and made to order as well as buffet breakfast. They also had evening reception with 2 complimentary drinks and snacks.
Excellent attractive facility. Large with restaurant and bar, buffet and made to order breakfast. Evening complimentary reception drinks and snacks. Suites with bedroom and adequate kitchenette.
Made to order breakfast
Complimentary evening drinks
Even when renovating it's such a relaxing and welcoming place to stay
The hotel is in the middle of a remodel . Plastic sheets crumbling drywall in hallways . Should be closed for remodel at least floor on which the work is being done !
I liked the breakfast. The staff were friendly. Room came with good shampoo, conditioner, and hand soap
We were not asked if we wanted waters at check in. Also the staff made you to feel like we where a bother to check us in.
First room 319 had loud noises every few minutes, half of the light fixtures were not working, second room 240, toliet had loud whistle noise while filling up, tub didnt drain.