Suite room was clean but very outdated. The breakfast did not look very appetizing so I chose not to eat.
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酒店回复: Thank you for your feedback. Could you please give me more details about what you did not like about our breakfast we can improve our service. Thank you.
3.0分
其他
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We stayed for four nights and multiple times we came back to no turndown service with a new "Do Not Disturb" hanger on our door knob. By the end of first day we had three hangers. And it seems like to us room service actively chose not to clean our room and make it look like we didn't want it.
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酒店回复: Good afternoon, thank you for your feedback. I am so sorry about the inconvenience. Have a great day :)
3.0分
情侣出游
Room had outdated decor and obvious signs of wear and tear. Damages that were poorly repaired or not repaired.
酒店回复: Thank you so much for the feedback.
1.0分
商务出差
Hotel staff were rude, refused to honor our reservation with Orbitz, and attempted to double charge us.
4.0分
其他
The room was very clean. The hotel was centrally located for all of my activities while in town.
酒店回复: Thank you so much for your feedback. Have a nice day.
5.0分
其他
Yes. The kitchen was fully stocked if you wanted to prepare your own meals. The breakfast was fresh and delicious.
酒店回复: Thank you so much for your feedback. Have a great day :)
5.0分
其他
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Great stay
The hotel service was great. They went above and beyond to make sure my minor concerns were addressed. They were always very nice and helpful. I never expected anything to be perfect but the customer service was excellent. I will definitely stay there again. It was not far from Ohio state campus which was great. Hotel in a great area for shopping and food nearby.
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酒店回复: Good morning Ms/ Mrs Eley. Thank you so much for your feedback. Our team is happy to hear that you had a great experience with us. Please come back to see us again. Thank you,
4.0分
其他
Room was clean but dated. Should update room furniture and get rid of the carpet.
酒店回复: Thank you so much for your feedback. We hope to see you again.
4.0分
其他
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Clean room, nice staff. The only cons were the tub drained slow so when showering the water was rising up instead of draining out. Also on the 1st floor there are laced curtains, so people can see straight through all of the rooms especially at night, 0 privacy. We put sheets up so ppl couldnt see in. Breakfast was great. All in all my stay was awesome and i definitely would go back.
我觉得可以
Suite room was clean but very outdated. The breakfast did not look very appetizing so I chose not to eat.
We stayed for four nights and multiple times we came back to no turndown service with a new "Do Not Disturb" hanger on our door knob. By the end of first day we had three hangers. And it seems like to us room service actively chose not to clean our room and make it look like we didn't want it.
Room had outdated decor and obvious signs of wear and tear. Damages that were poorly repaired or not repaired.
Hotel staff were rude, refused to honor our reservation with Orbitz, and attempted to double charge us.
The room was very clean. The hotel was centrally located for all of my activities while in town.
Yes. The kitchen was fully stocked if you wanted to prepare your own meals. The breakfast was fresh and delicious.
Great stay
The hotel service was great. They went above and beyond to make sure my minor concerns were addressed. They were always very nice and helpful. I never expected anything to be perfect but the customer service was excellent. I will definitely stay there again. It was not far from Ohio state campus which was great. Hotel in a great area for shopping and food nearby.
Room was clean but dated. Should update room furniture and get rid of the carpet.
Clean room, nice staff. The only cons were the tub drained slow so when showering the water was rising up instead of draining out. Also on the 1st floor there are laced curtains, so people can see straight through all of the rooms especially at night, 0 privacy. We put sheets up so ppl couldnt see in. Breakfast was great. All in all my stay was awesome and i definitely would go back.