酒店回复: Thank you so much for your kind words! We’re thrilled to hear that you enjoyed your stay and found the property nice, clean, and quiet, with friendly staff. We will be sure to share your feedback with our team, as it will certainly motivate them to continue providing excellent service. We look forward to welcoming you back soon!
5.0分
其他
原文
翻译提供方：Google
一切都很好
酒店回复: Thank you so much for the awesome rating!
5.0分
其他
展开
The staff was very friendly and helpful. I must say by far this was one of the best experiences I’ve had staying here. They welcomed you just like family and the breakfast was hot, fresh, and delicious. They kept it fully stocked at all times. I would recommend this hotel to be somewhere you stay in Lawton whenever you come there. I was there for my daughter graduation from BCT at Fort Sill and it was perfect for me and convenient to get to the base.
酒店回复: We truly appreciate your fantastic review! Thank you!
5.0分
其他
All staff members were polite and friendly. All areas were clean. Breakfast was good, had quite a selection of food just wish they had eggs without cheese.
酒店回复: Thanks so much for the awesome comments!
2.0分
其他
展开
Yuck
There was a large defect in the ceiling with hanging drywall and the constant mold smell indicated it was an old water leak. There were old human hair and dust balls in the corners of the bathroom.
5.0分
其他
The gentleman serving breakfast and the gentleman at the counter were deceptively polite and helpful! it was a great stay.
有待改进
虽然我们很感激提前入住，但以下几点对于一个缺乏幽默感的人来说，是潜在的问题。马桶把手在水箱内的冲水组件处断了（与工作人员分享后很快就修好了）。然后，我们把内门把手拉下来了（我重新装上，并把固定螺丝拧得足够深，足以撑过5天的入住）。淋浴门关不上（需要在玻璃门之间垫一块纸板才能关上）。淋浴间底座的瓷砖地板缺了一大块。淋浴房后墙有一条明显的裂缝，位于ADA辅助扶手后面。我们入住的第一天和晚上，火警警报一直响个不停（6-8小时内响了4次）。
首先，晚上的那个男服务员非常棒，他满足了我所有的需求，直到他无法满足为止，除非事情超出了他的控制范围。我的房间根本没有打扫，我抱怨说，
房间已经订满了，我什么都没退，甚至拍了照片，地板上漏水，我离开后起疹子，到现在还没拿到押金。那里有一个非裔美国女人，她拒绝了我的退款，
说我从来没有提起过我的房间的事，这是个谎言。直到退房，我都没见过她，也没和她说过话！然后晚上，有一位喝醉了的老太太甚至不能给我指引酒店里正确的地方，而我当时正在参加基础培训毕业典礼，所以我是外地人。我甚至和客房服务人员谈过，他们说他们甚至不知道为什么会这样，我把视频发到了我所有的社交媒体平台上，希望没有人再住那里！
床很舒服，房间很宽敞。早餐的选择也不错。酒店正门和浴室需要一些翻新。
家庭旅行
床很舒服，员工很棒
一定会再住这里
浴帘很脏，其他都还好。
一切都很好
The staff was very friendly and helpful. I must say by far this was one of the best experiences I’ve had staying here. They welcomed you just like family and the breakfast was hot, fresh, and delicious. They kept it fully stocked at all times. I would recommend this hotel to be somewhere you stay in Lawton whenever you come there. I was there for my daughter graduation from BCT at Fort Sill and it was perfect for me and convenient to get to the base.
All staff members were polite and friendly. All areas were clean. Breakfast was good, had quite a selection of food just wish they had eggs without cheese.
Yuck
There was a large defect in the ceiling with hanging drywall and the constant mold smell indicated it was an old water leak. There were old human hair and dust balls in the corners of the bathroom.
The gentleman serving breakfast and the gentleman at the counter were deceptively polite and helpful! it was a great stay.