酒店回复: As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for your concerns with our guest room. I have addressed it with our maintenance and housekeeping staff. We hope to have an opportunity to recover you confidence if your travels bring you back to the Denton area.
酒店回复: I was disappointed to read of your experience during your stay with us. Whilst an apology will regrettably not alter the outcome of your experience on this occasion, I do extend it with all sincerity. I certainly empathize regarding the points you mention in your review, especially the issue with our pool area. We have taken your constructive feedback into consideration and corrective measure have been put into place, as I would like to ensure our guest future stays are seamless.Again please accept my apology, and I hope that his hasn’t put you off a return stay with us.
就这价格来说，是个不错的选择。整体设施很不错，也挺干净的。
挺好的，但是位置不太行……附近几乎没什么可以步行去的地方，必须开车。
相当宽敞的房间，附近的有Bank, 7-11, 小型的market和一些fast food store，皆在步行范围。
大致舒适的酒店，每天都有早餐供应，但是款式每天都相同，如果可以改变一下食物就好了，另外夏天酒店的苍蝇比较多，建议留意一下。so far 服务人员很友善。
我在 SpringHill 的住宿
在我 4 天的住宿期间，我的客房一次都没有打扫过。从一开始我就注意到被子上有化妆品污渍，并通知了前台。其余的日子我的房间没有打扫过，也没有提供洗发水和护发素。
2023 年我在这里住过好几次，真的很享受。2024 年 9 月，这里没有那么好。我住的房间浴室里有难闻的气味，空调很吵，我们到达时浴室里有一只蟑螂。工作人员非常友好，早餐简单可口，位置非常适合我们。但房间不是很好，而且该地区有许多新酒店，我将在以后的旅行中寻找其他选择。
我预订这家酒店的唯一原因是因为游泳池。我有两个孩子，他们真的很想要一个游泳池。15 分钟后他们回到房间，说这是他们去过的最差的游泳池。我下楼检查，到处都是虫子和头发。这是一个室内游泳池。
从来没有住过这家酒店。发生了意外，所以我们无法入住。很不幸
淋浴间、地毯和床单都很脏。
美好的