酒店回复: Thank you very much for your excellent review regarding our hotel.I am delighted to hear that you had a pleasant time with us.Our team takes great pride in offering quality service, and your feedback is invaluable to us.We hope to have the pleasure of welcoming you again very soon.Kind regards,Daniel ArbenzGeneral Manager

酒店回复: We are pleased to learn that you appreciated the hotel's prime location within walking distance to Lake Geneva and the Palais des Nations.We sincerely regret to hear about your concerns regarding the cleanliness and perceived age of our hotel. We strive to maintain the highest standards of cleanliness and upkeep at all times, and we apologize for any lapse you may have experienced.Your feedback is indeed valuable to us as it aids us in improving our services and providing a superior experience to our guests.We appreciate your recommendation and look forward to welcoming you back for a more satisfying stay in the future.Best regards,Daniel ArbenzGeneral Manager

酒店回复: 尊敬的 Guest, 感谢您选择日内瓦洲际酒店，并抽出宝贵时间分享您的入住体验。您的反馈对我们而言非常重要。我们始终倾听宾客的意见，不断改进我们的服务，以提升您的入住体验。我们很高兴得知，您在入住期间感受到了我们致力于提供的卓越待客之道。期待在不久的将来再次欢迎您的光临！诚挚问候，Daniel Arbenz总经理 (General Manager)

酒店回复: Thank you for choosing to stay at the InterContinental Genève and for taking the time to share your feedback. We are pleased to hear that you found our rooms spacious and comfortable — delivering a premium experience is one of our top priorities.We have noted your comments regarding the extra bed and children’s policy. Please allow us to clarify that, as per our brand standards, extra beds for children under the age of 18 are indeed included free of charge. After reviewing your invoice, we can confirm that no extra bed charges have been applied.We truly appreciate your understanding and your valuable feedback, which supports our commitment to continuous improvement.It was a pleasure having you with us, and we would be delighted to welcome you back to InterContinental Genève in the near future.Warm regards,Daniel ArbenzGeneral Manager

酒店回复: Thank you very much for your excellent review regarding our hotel.I am delighted to hear that you had a pleasant time with us.Our team takes great pride in offering quality service, and your feedback is invaluable to us.We hope to have the pleasure of welcoming you again very soon.Kind regards,Daniel ArbenzGeneral Manager

酒店回复: Dear H‍u‍a‍l‍i‍j‍i‍n‍g,Thank you very much for choosing InterContinental Genève by IHG and for taking the time to share your kind review.We are delighted to learn that you were very satisfied with your stay. It is a pleasure to hear that you appreciated the availability of a Chinese menu in our restaurant, and we are grateful for you highlighting this for fellow travellers. Feedback such as yours means a great deal to our team and encourages us to continue delivering a welcoming experience for our guests.We truly value your intention to return and would be honoured to host you again on your next visit to Geneva.It was a pleasure having you with us, and we hope to have the privilege of welcoming you back soon!Warm regards,Daniel ArbenzGeneral Manager

酒店回复: We are sincerely grateful for your positive review and for choosing InterContinental Genève for your stay.It's also wonderful to know that the complimentary ice cream for children at the outdoor swimming pool added a little extra joy to your stay.Thank you once again for your feedback. We look forward to welcoming you and your family back to our hotel in the near future.Warmest regards,Daniel ArbenzGeneral Manager

酒店回复: Dear Yu‍z‍h‍o‍u‍z‍u‍i‍b‍a‍i‍q‍i‍a‍o‍y‍i,We are grateful that you chose the InterContinental Geneva by IHG and took the time to share your impressionsWe are delighted to learn that you found the room pleasant. However, we regret that the location did not fully meet your expectations in relation to the city centre, while noting with gratitude that the proximity to the airport was a positive aspect for you. Your observations are invaluable to us and help us better understand the preferences of our guests.We hope to have the pleasure of welcoming you again during a future stay in Geneva.It was a pleasure to have you with us, and we hope to have the privilege of welcoming you again soon!Yours sincerely,Daniel ArbenzGeneral Manager

酒店回复: 非常感谢您对我们酒店的精彩评价。 我很高兴听到您在我们酒店度过了愉快的时光。 我们的团队以提供优质服务为荣，您的反馈对我们来说非常宝贵。 我们希望很快能再次欢迎您。 诚挚的问候， Daniel Arbenz 总经理