酒店回复: Hi! I wanted to personally thank you for taking the time out of your day to evaluate our performance during your stay. Surveys are important to the company, so if there are any areas for improvement they can be properly handled. It is always so rewarding when a guest recognizes our staff's efforts, and takes the time to say thank you! It was a pleasure having you stay with us.
5.0分
情侣出游
原文
翻译提供方：Google
我喜欢非常舒适的床和优质的服务。
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酒店回复: Hi! I wanted to personally thank you for taking the time out of your day to evaluate our performance during your stay. Surveys are important to the company, so if there are any areas for improvement they can be properly handled. It is always so rewarding when a guest recognizes our staff's efforts, and takes the time to say thank you! It was a pleasure having you stay with us. Thank you for choosing Courtyard! Making you happy makes us happy! We look forward to impressing you on your next visit to Layton, UT!
4.0分
情侣出游
1st night the air conditioner was not working properly. Next morning I reported to front desk. A new unit was installed. And it worked great.
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酒店回复: Hi! I wanted to personally thank you for taking the time out of your day to evaluate our performance during your stay. Surveys are important to the company, so if there are any areas for improvement they can be properly handled. We apologize we fell below some of your standards. We hope for another chance for you to give us an all 10 stay! Thank you for staying with us.
1.0分
其他
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Aniya was the best part of the stay at the bistro making our coffees this morning. So friendly. But the pool was freezing and pieces of the paint was falling off on us. Rust everywhere! Looks like mold on the ceiling. Our shower was so dirty :(
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酒店回复: Hi! I wanted to personally thank you for taking the time out of your day to evaluate our performance during your stay. Surveys are important to the company, so if there are any areas for improvement they can be properly handled. We apologize we fell below some of your standards. We hope for another chance for you to give us an all 10 stay! Thank you for staying with us.
3.0分
家庭亲子
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This was probably the dirtiest Marriott I have ever stayed in. It was filthy. Celling in the pool area was moldy. The rooms were honestly so gross specially for a Marriott! Would not stay here again.
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酒店回复: Thank you for your feedback of your recent stay with us. I understand you were unhappy with the cleanliness of your room and I am very sorry for this experience. We take a lot of pride in our guests being satisfied and apologize that we were unable to meet that expectation. I am working with our housekeeping staff to prevent this from happening in the future. We encourage guests to make our front desk staff aware of any issues so that they can quickly address them. I hope that if your travels bring you back to the area, you will consider staying with us again.
3.0分
其他
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Ok would not stay again
The room was ok, either hot or cold. Older so there was a big gap between the bottom of the door and the floor, so very very noisy. Also right by the road so between the cars and the very noisy ice machine in the hall not a restful night. Check in staff was nice, Justin super friendly and kind.
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酒店回复: Hi! I wanted to personally thank you for taking the time out of your day to evaluate our performance during your stay. Surveys are important to the company, so if there are any areas for improvement they can be properly handled. We apologize we fell below some of your standards. We hope for another chance for you to give us an all 10 stay! Thank you for staying with us.
5.0分
其他
Staff was incredible. Room was very clean. Decent bed. Conveniently located near food and shopping
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酒店回复: Hi! I wanted to personally thank you for taking the time out of your day to evaluate our performance during your stay. Surveys are important to the company, so if there are any areas for improvement they can be properly handled. It is always so rewarding when a guest recognizes our staff's efforts, and takes the time to say thank you! It was a pleasure having you stay with us.
5.0分
其他
The staff was very kind and the hotel quiet. It is also in a great location for shopping and food.
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酒店回复: Hi! I wanted to personally thank you for taking the time out of your day to evaluate our performance during your stay. Surveys are important to the company, so if there are any areas for improvement they can be properly handled. It is always so rewarding when a guest recognizes our staff's efforts, and takes the time to say thank you! It was a pleasure having you stay with us. Thank you for choosing Courtyard!
5.0分
其他
Lexi was great checking us it. Room was comfortable with a beautiful mountain view
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酒店回复: Hi! I wanted to personally thank you for taking the time out of your day to evaluate our performance during your stay. Surveys are important to the company, so if there are any areas for improvement they can be properly handled. It is always so rewarding when a guest recognizes our staff's efforts, and takes the time to say thank you! It was a pleasure having you stay with us. Thank you for choosing Courtyard!
4.0分
商务出差
The room had no Kleenex I called the front desk and was told they had no Kleenex
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酒店回复: Hi! I wanted to personally thank you for taking the time out of your day to evaluate our performance during your stay. Surveys are important to the company, so if there are any areas for improvement they can be properly handled. We apologize we fell below some of your standards. We hope for another chance for you to give us an all 10 stay! Thank you for staying with us.
非常专业、干净、交通便利。
我喜欢非常舒适的床和优质的服务。
1st night the air conditioner was not working properly. Next morning I reported to front desk. A new unit was installed. And it worked great.
Aniya was the best part of the stay at the bistro making our coffees this morning. So friendly. But the pool was freezing and pieces of the paint was falling off on us. Rust everywhere! Looks like mold on the ceiling. Our shower was so dirty :(
This was probably the dirtiest Marriott I have ever stayed in. It was filthy. Celling in the pool area was moldy. The rooms were honestly so gross specially for a Marriott! Would not stay here again.
Ok would not stay again
The room was ok, either hot or cold. Older so there was a big gap between the bottom of the door and the floor, so very very noisy. Also right by the road so between the cars and the very noisy ice machine in the hall not a restful night. Check in staff was nice, Justin super friendly and kind.
Staff was incredible. Room was very clean. Decent bed. Conveniently located near food and shopping
The staff was very kind and the hotel quiet. It is also in a great location for shopping and food.
Lexi was great checking us it. Room was comfortable with a beautiful mountain view
The room had no Kleenex I called the front desk and was told they had no Kleenex