酒店回复: Hi! I wanted to personally thank you for taking the time out of your day to evaluate our performance during your stay. Surveys are important to the company, so if there are any areas for improvement they can be properly handled. It is always so rewarding when a guest recognizes our staff's efforts, and takes the time to say thank you! It was a pleasure having you stay with us.
1.0分
情侣出游
原文
翻译提供方：Google
令人难以置信的是，经理竟然无法让他的一些客户对他人保持起码的冷静和尊重。
5.0分
商务出差
原文
翻译提供方：Google
非常适合商务或个人旅行。靠近高速公路，交通便利。工作人员热情友好，乐于助人。
5.0分
情侣出游
原文
翻译提供方：Google
我喜欢非常舒适的床和优质的服务。
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酒店回复: Hi! I wanted to personally thank you for taking the time out of your day to evaluate our performance during your stay. Surveys are important to the company, so if there are any areas for improvement they can be properly handled. It is always so rewarding when a guest recognizes our staff's efforts, and takes the time to say thank you! It was a pleasure having you stay with us. Thank you for choosing Courtyard! Making you happy makes us happy! We look forward to impressing you on your next visit to Layton, UT!
2.0分
其他
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Broken down room
Room was broken down. Had to change rooms due to broken tv. Second room had many things broken that could have been easily fixed. Mold was visible in shower and bathroom. Ac was busted and very loud. Couldn’t get comfortable due to loud tenants , so room doesn’t have great sound proof. Only plus about the room was microwave, refrigerator, and coffee machine. Location of the hotel was great as there’s lots of options and stores nearby. But I wouldn’t plan my stay at this hotel again.
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酒店回复: Hi! I wanted to personally thank you for taking the time out of your day to evaluate our performance during your stay. Surveys are important to the company, so if there are any areas for improvement they can be properly handled. We apologize we fell below some of your standards. We hope for another chance for you to give us an all 10 stay! Thank you for staying with us.
2.0分
家庭亲子
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We usually love courtyards but this one had issues we never had before. The room was very muggy and humid no matter what the temp was. By the second day the hot water was not hot. And by our 3rd day there was no hot water. They let us use another room for the water only, staff was nice and courteous. The area was great and many options for dining.
展开
酒店回复: Hi! I wanted to personally thank you for taking the time out of your day to evaluate our performance during your stay. Surveys are important to the company, so if there are any areas for improvement they can be properly handled. We apologize we fell below some of your standards. We hope for another chance for you to give us an all 10 stay! Thank you for staying with us.
3.0分
其他
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Eat out
had to wait ~10 minutes for someone to show up to check us in. Bed was comfortable, room was cramped, bathroom was spacious. breakfast was overly expensive: got the same thing the next day across the street for about 1/3 the price.
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酒店回复: Hi! I wanted to personally thank you for taking the time out of your day to evaluate our performance during your stay. Surveys are important to the company, so if there are any areas for improvement they can be properly handled. We apologize we fell below some of your standards. We hope for another chance for you to give us an all 10 stay! Thank you for staying with us.
3.0分
家庭亲子
Property was very run down. Pool area had rust and peeling paint. Property definitely didn’t look like the photos.
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酒店回复: Hi! I wanted to personally thank you for taking the time out of your day to evaluate our performance during your stay. Surveys are important to the company, so if there are any areas for improvement they can be properly handled. We apologize we fell below some of your standards. We hope for another chance for you to give us an all 10 stay! Thank you for staying with us.
1.0分
其他
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I have no idea what the hotel was like because I had to cancel my trip.
Your website makes it impossible to get any kind of refund even though I canceled one month in advance.
I’m sorry I didn’t book a cancellation fee.
My $125. Mistake reminds me to never book with ******* ever again.
I’m deleting your app and booking with your competitors
for the rest of my life.
展开
酒店回复: Hi! I wanted to personally thank you for taking the time out of your day to evaluate our performance during your stay. Surveys are important to the company, so if there are any areas for improvement they can be properly handled. We apologize we fell below some of your standards. We hope for another chance for you to give us an all 10 stay! Thank you for staying with us.
他们有一家小酒馆，我们去那里喝了睡前酒。调酒师非常缺乏经验，而且速度非常慢。我们是唯一的顾客，花了将近 30 分钟才拿到两杯饮料和两块饼干。我的同伴点了一杯威士忌，再加一杯水，他的饮料装在一个玻璃杯里，水和威士忌混合在一起。我的饮料也不对。早上前台的服务员不是典型的万豪员工。她从来没有向我们打招呼，也没有以任何方式承认我们的存在。设施很棒，但员工需要更好的培训。
非常专业、干净、交通便利。
令人难以置信的是，经理竟然无法让他的一些客户对他人保持起码的冷静和尊重。
非常适合商务或个人旅行。靠近高速公路，交通便利。工作人员热情友好，乐于助人。
我喜欢非常舒适的床和优质的服务。
Broken down room
Room was broken down. Had to change rooms due to broken tv. Second room had many things broken that could have been easily fixed. Mold was visible in shower and bathroom. Ac was busted and very loud. Couldn’t get comfortable due to loud tenants , so room doesn’t have great sound proof. Only plus about the room was microwave, refrigerator, and coffee machine. Location of the hotel was great as there’s lots of options and stores nearby. But I wouldn’t plan my stay at this hotel again.
We usually love courtyards but this one had issues we never had before. The room was very muggy and humid no matter what the temp was. By the second day the hot water was not hot. And by our 3rd day there was no hot water. They let us use another room for the water only, staff was nice and courteous. The area was great and many options for dining.
Eat out
had to wait ~10 minutes for someone to show up to check us in. Bed was comfortable, room was cramped, bathroom was spacious. breakfast was overly expensive: got the same thing the next day across the street for about 1/3 the price.
Property was very run down. Pool area had rust and peeling paint. Property definitely didn’t look like the photos.
I have no idea what the hotel was like because I had to cancel my trip.
Your website makes it impossible to get any kind of refund even though I canceled one month in advance.
I’m sorry I didn’t book a cancellation fee.
My $125. Mistake reminds me to never book with ******* ever again.
I’m deleting your app and booking with your competitors
for the rest of my life.