The food and coffee was great! Getting a shuttle from the airport to the hotel was smooth. However, the bathroom layout was a bit tight for 3 adults. There was ants in the room. I was looking forward to the hot tub but it was closed during the early part of the afternoon after check in. Getting a shuttle from the hotel to the airport was terrible. I waited over 30 minutes and decided to get an Uber. Also, the staff really didn’t go above and beyond. I asked if I could store my luggage there since my flight was later in the evening and was told no.
5.0分
情侣出游
Friendly staff, very comfortable beds, very good and hot breakfast, clean accommodations
2.0分
其他
Both the Air Conditioning and the Toilet were non-functional. Three calls to the front desk went unanswered.
5.0分
其他
Everything was great. My wife had a medical emergency and the staff was very helpful and attentive while waiting for EMS.
4.0分
商务出差
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The beds and room were nice but just a couple of things. For one I read there was supposed to be a hot tub and they didn’t have it there. Secondly, the bathtub was not the cleanest, there was a huge yellow ring around it. The staff was very friendly and their breakfast was good.
5.0分
其他
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Great place
The place is very clean . The woman that checked us in was very friendly . It is close to the airport so it is loud but that did not bother us. The bed is a little hard for me
4.0分
家庭亲子
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We arrived to find a air blower on and running in our room. Some of the furniture was up off the floor and on the couch. It’s close to the airport but it’s definitely noisy. The day before we left, I left out our dirty towels and a empty box of tissues outside the door. Instead of them replacing and putting them back in our room new towels and a box of tissues was left on the floor outside our room which I thought was odd
3.0分
其他
The hotel seemed clean. The room I am in smells of moisture. Bad smell. I would complain if I was staying more than a quick night. Bad smell in room l.
3.0分
家庭亲子
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Property was close to airport and provided airport shuttle. Not all the staff seemed happy. You had one that was really friendly and then others that were just dismissive to guest. I have stayed at Holiday Inn Express on several occasions and always enjoyed good breakfast and friendly staff. The one single thing at this hotel that was really disappointing was the breakfast. Coffee was watery, choice of breads stale, cinnamon roll was not fresh. Everything was on styrofoam plates which I thought was so not eco friendly at all
这次酒店入住体验非常好。酒店离机场很近，客服服务也特别棒。房间干净整洁，床铺很舒服。早餐美味可口，我很享受这次住宿。下次来里士满还会选择这里。
The food and coffee was great! Getting a shuttle from the airport to the hotel was smooth. However, the bathroom layout was a bit tight for 3 adults. There was ants in the room. I was looking forward to the hot tub but it was closed during the early part of the afternoon after check in. Getting a shuttle from the hotel to the airport was terrible. I waited over 30 minutes and decided to get an Uber. Also, the staff really didn’t go above and beyond. I asked if I could store my luggage there since my flight was later in the evening and was told no.
Friendly staff, very comfortable beds, very good and hot breakfast, clean accommodations
Both the Air Conditioning and the Toilet were non-functional. Three calls to the front desk went unanswered.
Everything was great. My wife had a medical emergency and the staff was very helpful and attentive while waiting for EMS.
The beds and room were nice but just a couple of things. For one I read there was supposed to be a hot tub and they didn’t have it there. Secondly, the bathtub was not the cleanest, there was a huge yellow ring around it. The staff was very friendly and their breakfast was good.
Great place
The place is very clean . The woman that checked us in was very friendly . It is close to the airport so it is loud but that did not bother us. The bed is a little hard for me
We arrived to find a air blower on and running in our room. Some of the furniture was up off the floor and on the couch. It’s close to the airport but it’s definitely noisy. The day before we left, I left out our dirty towels and a empty box of tissues outside the door. Instead of them replacing and putting them back in our room new towels and a box of tissues was left on the floor outside our room which I thought was odd
The hotel seemed clean. The room I am in smells of moisture. Bad smell. I would complain if I was staying more than a quick night. Bad smell in room l.
Property was close to airport and provided airport shuttle. Not all the staff seemed happy. You had one that was really friendly and then others that were just dismissive to guest. I have stayed at Holiday Inn Express on several occasions and always enjoyed good breakfast and friendly staff. The one single thing at this hotel that was really disappointing was the breakfast. Coffee was watery, choice of breads stale, cinnamon roll was not fresh. Everything was on styrofoam plates which I thought was so not eco friendly at all