酒店回复: Hello Noah,Thank you for sharing your experiences during your recent stay. We're glad to hear that you found the breakfast satisfactory and appreciated our staff. Your feedback regarding the room temperature and overall climate in the building is valuable, and we will certainly take it into consideration for future improvements. We hope you had a safe onward journey and wish you well in your future travels.
3.0分
其他
原文
翻译提供方:Google
价格/质量比不错,适合一晚的停留。
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酒店回复: Hello Eric,Merci pour vos commentaires sur votre séjour. Nous sommes ravis que vous ayez trouvé un bon rapport qualité-prix pour une nuit d'étape. Votre retour sera utile pour d'autres voyageurs à la recherche d'un hébergement similaire. Nous espérons vous accueillir à nouveau lors de votre prochain passage dans la région.
4.0分
商务出差
原文
翻译提供方:Google
安静的声音很好
3.0分
商务出差
原文
翻译提供方:Google
出色地
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酒店回复: Hello Rigoberto,Thank you for your feedback! We appreciate all input from our guests as it helps us maintain high standards. If there are specific concerns you'd like to address further, we encourage you to reach out to our management team directly. Your experience is important to us, and we value your comments for future improvements.
3.0分
朋友出游
The room was very clean. The owners were very kind. The beakfasr was very limited. The property was very aged.
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酒店回复: Hello Michele,Thank you for sharing your feedback about your recent stay. We’re glad to hear you found your room clean and appreciated our staff's kindness. We're constantly working to improve our offerings, including breakfast, and we appreciate your comments regarding the property. Your input helps us enhance our guest experience, and we hope to welcome you back in the future to see any updates that may be made.
4.0分
商务出差
Rooms was clean, property is nice!, just had minor problems with shower and there was no protein for the complimentary breakfast.
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酒店回复: Hello Savannah,Thank you for sharing your feedback about your stay. We’re glad to hear you found the rooms clean and enjoyed the property. Your comments regarding the shower and breakfast options are noted, and we appreciate you bringing these to our attention. We continually strive to enhance our guest experience and value your input in helping us achieve that. We hope to welcome you back in the future for an even better experience.
1.0分
家庭亲子
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First, I had to sign something that was explained as "You will not smoke, bring in pets, steal or break anything...". The room smelled horrid of mold, the paint was chipping off the walls, there were numerous holes drilled in the frame of the door of the room (just looked creepy), the pool had a 3" spider floating in it, stains on the bedding (large),
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酒店回复: Hello Kimberley,Thank you for sharing your feedback. We take cleanliness and comfort very seriously, and your comments will be shared with our team for review. We strive to maintain a welcoming environment for all guests and appreciate your input as it helps us improve. We hope you will consider giving us another opportunity in the future to provide a better experience.
4.0分
其他
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We needed a place to sleep on our way to our destination and our needs were met. As someone who is sensitive to scents, the positive was that the room was scent free.
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酒店回复: Hello Joseph,Thank you for sharing your experience. We're glad to hear that the room met your needs and was scent-free, ensuring a comfortable stay. Your feedback is important, and we appreciate you taking the time to let us know what worked well for you during your visit. Safe travels on your journey ahead!
3.0分
其他
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Checked in at 4pm. It took a while. The maintenance man was assisting at the front desk. He was very nice, but took him a while to get checked in. The room we walked into had not been cleaned. We then came back downstairs and were given a clean room.
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酒店回复: Hello DENNIS,Thank you for sharing your experience. We appreciate your understanding regarding the check-in process and are glad that our staff was friendly during your arrival. We aim to provide a clean and comfortable environment for all guests, and your feedback will help us ensure our housekeeping standards continue to meet expectations. Should you wish to discuss your experience further, please reach out to our management team directly. Thank you for your insights.
2.0分
其他
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They gave away my room
When we arrived I was informed that the room I had booked, almost 2 months in advance, was actually overbooked and someone was staying in the room I was supposed to have. This put me and my kids in a single king room versus the double queen so we did not have the number of beds we needed. The place as dirty and falling apart. Nothing like the pictures at all. Very dingy and gross.
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酒店回复: Hello Rachel,Thank you for sharing your feedback regarding your recent stay. We understand how important it is for guests to have the accommodations they booked, and we apologize for any inconvenience you experienced with your room assignment. We continuously strive to maintain our property and will ensure your comments are shared with the relevant departments for improvement. Your feedback is valuable, and we appreciate you taking the time to share your experience.
旅途一晚,这里还不错。包含的早餐足够让你开启新的一天,房间空调冷得几乎要冷到不行!但整栋楼的温度都高达70华氏度(约21摄氏度)。那里的员工都很好,但如果我住两晚或以上,我会选择更全的住宿。
价格/质量比不错,适合一晚的停留。
安静的声音很好
出色地
The room was very clean. The owners were very kind. The beakfasr was very limited. The property was very aged.
Rooms was clean, property is nice!, just had minor problems with shower and there was no protein for the complimentary breakfast.
First, I had to sign something that was explained as "You will not smoke, bring in pets, steal or break anything...". The room smelled horrid of mold, the paint was chipping off the walls, there were numerous holes drilled in the frame of the door of the room (just looked creepy), the pool had a 3" spider floating in it, stains on the bedding (large),
We needed a place to sleep on our way to our destination and our needs were met. As someone who is sensitive to scents, the positive was that the room was scent free.
Checked in at 4pm. It took a while. The maintenance man was assisting at the front desk. He was very nice, but took him a while to get checked in. The room we walked into had not been cleaned. We then came back downstairs and were given a clean room.
They gave away my room
When we arrived I was informed that the room I had booked, almost 2 months in advance, was actually overbooked and someone was staying in the room I was supposed to have. This put me and my kids in a single king room versus the double queen so we did not have the number of beds we needed. The place as dirty and falling apart. Nothing like the pictures at all. Very dingy and gross.