酒店回复: Hi Josenny, thank you for your kind words about our location! It’s wonderful to know that you found it easy to reach us. Your positive feedback truly motivates us to continue providing great experiences for our guests. We look forward to welcoming you back soon!Yours in hospitality,Czarina Mory, Front Office Manager
3.0分
其他
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翻译提供方：Google
游泳池已停止使用
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酒店回复: Gracias por compartir tu opinión. Lamentamos que la piscina estuviera fuera de servicio durante tu estadía. Esperamos que, a pesar de esto, hayas disfrutado de tu tiempo con nosotros y que nos des otra oportunidad para ofrecerte una experiencia más completa en el futuro.
5.0分
家庭亲子
原文
翻译提供方：Google
啊哈，好
5.0分
其他
The room was very clean. The staff was very friendly and always greeted us when we were coming on going from the hotel.
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酒店回复: Hi Matthew, a 5-star rating is truly appreciated! It’s wonderful to learn that the room was very clean and that our staff contributed positively to your experience with their friendly greetings. Your feedback means a lot!Yours in hospitality,Czarina Mory, Front Office Manager
3.0分
其他
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Sorry...bed was uncomfortable...bad, hard, slanted feeling mattress...and the PTAC in the room was the noisiest I've ever heard. Other than that, a nice place.
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酒店回复: Thank you for taking the time to share your feedback. While we’re glad to hear you found our property to be a nice place overall, we sincerely apologize for the discomfort you experienced with the mattress and the noise from the PTAC unit. This is certainly not the level of rest and comfort we aim to provide.Please know that we are addressing both issues with our maintenance and housekeeping teams to ensure these concerns are resolved promptly. Your feedback is incredibly helpful in guiding these improvements.We appreciate you staying with us and hope to have the opportunity to welcome you back for a more comfortable experience.Kind regards,Hampton Inn Virginia Beach Oceanfront North
3.0分
情侣出游
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We were quoted, and paid in advance the full price on *******, for this hotel. When we checked in we were told that we HAD TO PAY $ 20 for self parking on their open parking lot. So if we didn't pay we would have had to park away from the hotel - down the street, in someone else's parking lot (to be towed) or paid parking garage ( again way down the street). MONETIZATION screwing travelers and not shown on *******.
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酒店回复: We apologize for the inconvenience, however ******* is aware of the parking fee and should be informing you of it upon your reservation.
5.0分
其他
Excellent customer service. Wonderful complimentary breakfast and the convenience of the restaurant. The ocean view was the icing.
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酒店回复: Hi Catrina, your kind words about our customer service, complimentary breakfast, and the convenience of our restaurant are greatly appreciated. The ocean view truly adds a special touch to the experience. We look forward to hosting you again in the future!Yours in hospitality,Czarina Mory, Front Office Manager
5.0分
其他
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Warm welcome from staff, clean comfortable room, oceanfront with a balcony, very dog friendly, easy parking, quiet atmosphere and occasionally warm cookies. We stay here twice a year for the last few years. It's our go to place to land with our small pups. Many military flyovers during the day if you enjoy watching those and a free morning sunrise.
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酒店回复: Hello Denise, thank you for your five-star rating! It’s wonderful to hear that the warm welcome from our staff, the cleanliness and comfort of your room, and the oceanfront balcony created such a positive experience for you and your pups. We truly appreciate your loyalty and are delighted that you choose to stay with us twice a year. The military flyovers and morning sunrises add a special touch to your visits, making them even more memorable. We look forward to welcoming you back for more enjoyable stays!Yours in hospitality,Czarina Mory, Front Office Manager
5.0分
家庭亲子
Room was clean and nice and staff was super courteous. Enjoyed our stay. Thank you!
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酒店回复: Hello Susanne, thank you for your kind words regarding the cleanliness of the room and the courteousness of our staff. It’s wonderful to hear that you enjoyed your stay. Your support means a lot to us.Yours in hospitality,Czarina Mory, Front Office Manager
5.0分
其他
Clean, beautiful views, super friendly staff, parking on site and very convenient
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酒店回复: Hi Sarah, we are thrilled to hear that you enjoyed our clean facilities, beautiful views, and friendly staff. Our commitment to accessibility ensures that all guests can experience the best of what we offer, and feedback like yours inspires us to continue our efforts. Thank you for recognizing the convenience of our on-site parking!Yours in hospitality,Czarina Mory, Front Office Manager
位置很好，交通便利。
游泳池已停止使用
啊哈，好
The room was very clean. The staff was very friendly and always greeted us when we were coming on going from the hotel.
Sorry...bed was uncomfortable...bad, hard, slanted feeling mattress...and the PTAC in the room was the noisiest I've ever heard. Other than that, a nice place.
We were quoted, and paid in advance the full price on *******, for this hotel. When we checked in we were told that we HAD TO PAY $ 20 for self parking on their open parking lot. So if we didn't pay we would have had to park away from the hotel - down the street, in someone else's parking lot (to be towed) or paid parking garage ( again way down the street). MONETIZATION screwing travelers and not shown on *******.
Excellent customer service. Wonderful complimentary breakfast and the convenience of the restaurant. The ocean view was the icing.
Warm welcome from staff, clean comfortable room, oceanfront with a balcony, very dog friendly, easy parking, quiet atmosphere and occasionally warm cookies. We stay here twice a year for the last few years. It's our go to place to land with our small pups. Many military flyovers during the day if you enjoy watching those and a free morning sunrise.
Room was clean and nice and staff was super courteous. Enjoyed our stay. Thank you!
Clean, beautiful views, super friendly staff, parking on site and very convenient