We were attending a wedding that evening and the staff was able to get us checked in early so we had plenty of time to get ready. We greatly appreciate it.
2.0分
其他
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Woken up by a fire alarm and had to exit the building with only our sleeping clothes, thought there was a fire in the building but ig was a false alarm and nobody was saying why it happened or any answers when I asked why. No adjustments or compensations were even offered for the inconvience why I requested any offerings.
5.0分
家庭亲子
The special greeting we received by the young man when checking in! He was very kind and helpful
3.0分
其他
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The property was nice, comfortable and clean which it should be for $200+ a night. My only peeve is it said continental breakfast and I travel a lot and to see $18.50 for a basic continental breakfast. I would have stayed elsewhere had it been clear on booking.
5.0分
情侣出游
I stayed for a graduation that was walking distance to the Toyota Center. Thecstaff was nice andxalways met our needs.
4.0分
商务出差
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Work trip
For the price of over $300 a night and being next to the Convention Center, it was a little disappointing. The bathroom fan did not work, the electric blinds in the room did not work, and the room was not updated at all. Old tv, microwaves, etc. the lobby was beautiful, the bar, and dining were spectacular, but once you get on that second floor it is a major let down. Very similar to budget motel rooms but a little bigger in size.
2.0分
商务出差
Not as expected
Power curtains were broken
Microwave is a fire hazard
Contacted desk... did not do anything over 2 night stay.
3.0分
其他
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What i did not like was having to ask for towels when there was only 2 in the room ... The room had elecric window coverings that did not work so i could not let in natural light.
5.0分
其他
It was a nice stop after a long drive. Nice breakfast.
5.0分
其他
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Nice stay
The pet fee was a little excessive, but I get that you take risks when you allow pets. I think my only feedback is that the toilet seat and lid needed to be replaced in our room. otherwise it was very quiet and the bed was nice and access to the pet area was super easy.
We were attending a wedding that evening and the staff was able to get us checked in early so we had plenty of time to get ready. We greatly appreciate it.
Woken up by a fire alarm and had to exit the building with only our sleeping clothes, thought there was a fire in the building but ig was a false alarm and nobody was saying why it happened or any answers when I asked why. No adjustments or compensations were even offered for the inconvience why I requested any offerings.
The special greeting we received by the young man when checking in! He was very kind and helpful
The property was nice, comfortable and clean which it should be for $200+ a night. My only peeve is it said continental breakfast and I travel a lot and to see $18.50 for a basic continental breakfast. I would have stayed elsewhere had it been clear on booking.
I stayed for a graduation that was walking distance to the Toyota Center. Thecstaff was nice andxalways met our needs.
Work trip
For the price of over $300 a night and being next to the Convention Center, it was a little disappointing. The bathroom fan did not work, the electric blinds in the room did not work, and the room was not updated at all. Old tv, microwaves, etc. the lobby was beautiful, the bar, and dining were spectacular, but once you get on that second floor it is a major let down. Very similar to budget motel rooms but a little bigger in size.
Not as expected
Power curtains were broken
Microwave is a fire hazard
Contacted desk... did not do anything over 2 night stay.
What i did not like was having to ask for towels when there was only 2 in the room ... The room had elecric window coverings that did not work so i could not let in natural light.
It was a nice stop after a long drive. Nice breakfast.
Nice stay
The pet fee was a little excessive, but I get that you take risks when you allow pets. I think my only feedback is that the toilet seat and lid needed to be replaced in our room. otherwise it was very quiet and the bed was nice and access to the pet area was super easy.