酒店回复: Dear Gavin,Thank you for your feedback. I'm truly sorry to hear about your experience and that you found our team to be rude. This is not the standard we aim for at OYO Hotel Baton Rouge Mid City, and your comments will be addressed with the staff to improve guest interactions moving forward.Sincerely,LisaOYO Hotel Baton Rouge Mid City
1.0分
其他
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This property was in the right location but absolutely discussing. I only stayed becauae i came in late after a long drive and everything in the area was booked.
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酒店回复: Hi Stephanie, We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you. Sarah Jacobs #Team6
1.0分
商务出差
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You get what you pay for.
The first room they booked us in had holes in the wall, it smelled, and bathtub had rust around edges of caulking. I guess I got what I paid for though.
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酒店回复: Dear Aaron,Thank you for sharing your feedback. We sincerely apologize for the condition of the room you were initially given and any discomfort it caused. Your comments help us improve our standards, and we hope to provide you with a better experience in the future.Sincerely,JamesTeam OYO Hotel Baton Rouge Mid City
1.0分
其他
The toilet lid was broken. Looked like blood stained on the floor. Cigarette burns in all of the bedding. Tweakers running around everywhere
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酒店回复: Dear Kevin,Thank you for taking the time to share your review. We are very sorry to hear about the issues you experienced during your stay at OYO Hotel Baton Rouge Mid City. Your concerns regarding cleanliness, maintenance, and safety are taken seriously, and we will address them with our team immediately.We sincerely apologize for the inconvenience and frustration caused.Best regards,LisaOYO Hotel Baton Rouge Mid City
1.0分
商务出差
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This property needs to be shut down. The staff is horrible. Rooms are disgusting. They have stains all on the couches and the beds hose in the bathroom door air-conditioning unit busted when it’s a one room the toilet lid was missing holes in the floor. This place needs to be shut down ASAP.
1.0分
情侣出游
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Never in all my years have I stayed in a more unsafe, unkept, decrepit environment. There were holes in the walls, exposed wires, no smoke detectors, the only working light was in the bathroom. There were no outlet covers on the outlets and the bed sounded like it was being held up with aluminum cans. Completely unsanitary and definitely not a safe place to stay!!!! I do not recommend this place for anyone. Management said it was our fault for "booking the wrong room" we booked a single queen bed room. How is that wrong. Wish I could give Zero stars! Got into town late and was tired is the only reason I stayed the night booked 2 nights but checked out the next day and found a different hotel expecting a full refund and would like a refund for the whole stay
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酒店回复: Dear Dwayne,Thank you for sharing your feedback. We're truly sorry to hear about the condition of your room and the experience you described. Please know this is far from the standard we strive to provide at OYO Hotel Baton Rouge Mid City. Your concerns are being taken seriously and have been shared with our management team for immediate review and corrective action. We also regret any misunderstanding regarding your booking and stay.Sincerely,LisaOYO Hotel Baton Rouge Mid City
1.0分
其他
No ice, no coffee. Everything is old and needs painting or repairs. Room smelled.
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酒店回复: Dear Gary,Thank you for sharing your experience. We’re sorry to hear about the issues you faced with amenities, room condition, and overall comfort at OYO Hotel Baton Rouge Mid City. Your feedback is important, and we will review it with our team to make the necessary improvements.Best regards,LisaOYO Hotel Baton Rouge Mid City
2.0分
其他
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The room had a smell, the only light that was working was in bathroom, the toilet had no top on back of it, not a good selection of TV channels, door doesn't lock well, lobby looks unpleasant. Overall all when booking don't be fooled by the pictures you will be disappointed
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酒店回复: Dear Guest,Thank you for your detailed feedback. We're sorry to hear about the issues you experienced with the room condition and amenities. Your comments have been shared with our team at OYO Hotel Baton Rouge Mid City to address and improve these concerns. We appreciate you taking the time to share your experience.Sincerely,LisaOYO Hotel Baton Rouge Mid City
首先。你付了押金吗？然后我们到了房间，一股潮湿的气味很难闻，天花板上有很多霉菌……看起来他们刚刷了油漆……我们用了马桶，根本没冲水，马桶堵了……抽油烟机，我们只需要在房间里休息几个小时……
糟糕的服务
粗鲁的人
This property was in the right location but absolutely discussing. I only stayed becauae i came in late after a long drive and everything in the area was booked.
You get what you pay for.
The first room they booked us in had holes in the wall, it smelled, and bathtub had rust around edges of caulking. I guess I got what I paid for though.
The toilet lid was broken. Looked like blood stained on the floor. Cigarette burns in all of the bedding. Tweakers running around everywhere
This property needs to be shut down. The staff is horrible. Rooms are disgusting. They have stains all on the couches and the beds hose in the bathroom door air-conditioning unit busted when it’s a one room the toilet lid was missing holes in the floor. This place needs to be shut down ASAP.
Never in all my years have I stayed in a more unsafe, unkept, decrepit environment. There were holes in the walls, exposed wires, no smoke detectors, the only working light was in the bathroom. There were no outlet covers on the outlets and the bed sounded like it was being held up with aluminum cans. Completely unsanitary and definitely not a safe place to stay!!!! I do not recommend this place for anyone. Management said it was our fault for "booking the wrong room" we booked a single queen bed room. How is that wrong. Wish I could give Zero stars! Got into town late and was tired is the only reason I stayed the night booked 2 nights but checked out the next day and found a different hotel expecting a full refund and would like a refund for the whole stay
No ice, no coffee. Everything is old and needs painting or repairs. Room smelled.
The room had a smell, the only light that was working was in bathroom, the toilet had no top on back of it, not a good selection of TV channels, door doesn't lock well, lobby looks unpleasant. Overall all when booking don't be fooled by the pictures you will be disappointed