酒店回复: Something like this should not have happened, Liam! We are extremely apologetic to hear such kind of hassle faced, however, this has been highlighted with our team to take necessary measures so that such issues do not repeat. Regards, Lisa
1.0分
商务出差
原文
翻译提供方：Google
糟糕的服务
1.0分
其他
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翻译提供方：Google
粗鲁的人
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酒店回复: Dear Gavin,Thank you for your feedback. I'm truly sorry to hear about your experience and that you found our team to be rude. This is not the standard we aim for at OYO Hotel Baton Rouge Mid City, and your comments will be addressed with the staff to improve guest interactions moving forward.Sincerely,LisaOYO Hotel Baton Rouge Mid City
4.0分
其他
原文
翻译提供方：Google
毛巾很脏，淋浴床上没有帘子，很旧，很吵，没有桌子可以熨烫，不好，不好，再也不会了
2.0分
商务出差
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翻译提供方：Google
浴室里有蟑螂爬行。很不卫生
1.0分
其他
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This property was in the right location but absolutely discussing. I only stayed becauae i came in late after a long drive and everything in the area was booked.
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酒店回复: Hi Stephanie, We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you. Sarah Jacobs #Team6
1.0分
商务出差
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You get what you pay for.
The first room they booked us in had holes in the wall, it smelled, and bathtub had rust around edges of caulking. I guess I got what I paid for though.
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酒店回复: Dear Aaron,Thank you for sharing your feedback. We sincerely apologize for the condition of the room you were initially given and any discomfort it caused. Your comments help us improve our standards, and we hope to provide you with a better experience in the future.Sincerely,JamesTeam OYO Hotel Baton Rouge Mid City
1.0分
其他
The toilet lid was broken. Looked like blood stained on the floor. Cigarette burns in all of the bedding. Tweakers running around everywhere
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酒店回复: Dear Kevin,Thank you for taking the time to share your review. We are very sorry to hear about the issues you experienced during your stay at OYO Hotel Baton Rouge Mid City. Your concerns regarding cleanliness, maintenance, and safety are taken seriously, and we will address them with our team immediately.We sincerely apologize for the inconvenience and frustration caused.Best regards,LisaOYO Hotel Baton Rouge Mid City
1.0分
商务出差
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This property needs to be shut down. The staff is horrible. Rooms are disgusting. They have stains all on the couches and the beds hose in the bathroom door air-conditioning unit busted when it’s a one room the toilet lid was missing holes in the floor. This place needs to be shut down ASAP.
首先。你付了押金吗？然后我们到了房间，一股潮湿的气味很难闻，天花板上有很多霉菌……看起来他们刚刷了油漆……我们用了马桶，根本没冲水，马桶堵了……抽油烟机，我们只需要在房间里休息几个小时……
付了房费但没有入住，列出的房间有一张单人床，但工作人员说他们只有双人房，所以列表不准确。我的床单有些地方看起来很油腻，上面有香烟烧伤和头发，当我要求换新床单时，床单上也有香烟烧伤的痕迹。房间很脏，我可以看到地板上的头发和污垢。还有厕所不冲水。我离开并住在另一家酒店，但由于工作人员离开（晚上 10 点左右），因此无法获得退款。不要去这里
糟糕的服务
粗鲁的人
毛巾很脏，淋浴床上没有帘子，很旧，很吵，没有桌子可以熨烫，不好，不好，再也不会了
浴室里有蟑螂爬行。很不卫生
This property was in the right location but absolutely discussing. I only stayed becauae i came in late after a long drive and everything in the area was booked.
You get what you pay for.
The first room they booked us in had holes in the wall, it smelled, and bathtub had rust around edges of caulking. I guess I got what I paid for though.
The toilet lid was broken. Looked like blood stained on the floor. Cigarette burns in all of the bedding. Tweakers running around everywhere
This property needs to be shut down. The staff is horrible. Rooms are disgusting. They have stains all on the couches and the beds hose in the bathroom door air-conditioning unit busted when it’s a one room the toilet lid was missing holes in the floor. This place needs to be shut down ASAP.